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“Waiting to be here again”

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Hotel Am Stephansplatz
Ranked #11 of 361 Hotels in Vienna
Certificate of Excellence
Ramat Gan, Israel
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Waiting to be here again”
Reviewed July 5, 2013

We booked 2 monthes before arrival (2 rooms, cathedral view, not refundable). Not a low price but a very fair for what you get. From the moment we enterd the hotel untill we checked out we were treated very well. All the stuff - reception, rooms, restaurants - were fantastic. Everyone is ready to serve you anytime. The location is ideal - central but quiet inside your room (duoble glazing). The breakfast is very special - you can ask whatever you like and they will bring it to you with a smile. The only thing which is missing is a kit for boiling water for making your own coffee or tea (our friends avoided this hotel for that reason). We will come back to Vienna for sure and Am Stephansplatz will be our only choise.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank AlexBS_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spolczer, Manager at Hotel Am Stephansplatz, responded to this review, July 15, 2013
Dear Guests,

we appreciate you recommendation to Vienna travellers.

We are delighted that you were completely satisfied with our friendly service and facilities during your stay. We will definitely take your suggestion for improvement regarding coffee and tea facilities in the rooms into consideration.

We hope to welcome back soon at Vienna's most central.

With kind regards,
Your team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,005 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Vancouver
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed July 4, 2013

I had never been to Vienna and was really struggling with hotel choices, but after having stayed at Hotel Am Stephansplatz, I would not stay anywhere else, it's a no-brainer. First, location, location, location. You can't be more central, yet it's still quiet in the hotel. Second, the room. I don't think the pictures online really did it justice. The lobby was very modern and pretty and it seemed that the room had been designed and decorated by someone who has travelled. It was large, the beds were comfortable, there was a lot of cupboards for storage (I hate looking at my bags), there were lots of little touches, such as cutlery, glasses, a radio etc., and the bathroom was awesome, with a full tub and separate walk in shower. There was also a lot of space for toiletries. The room was immaculately clean. We upgraded to a room with a view of the cathedral and I would highly recommend it. Third, the breakfast. To die for. It's not a breakfast room like many other hotels, you're eating in a beautiful restaurant with a killer view of Stephansplatz. They had everything you'd ever want from salmon, freshly squeezed orange juice, kombucha, capucinno, fresh baked goods.... Honestly, we thought we were in the wrong place the first morning. I was very impressed with our whole experience here.

Room Tip: Spend the money to upgrade to a view room. They have large windows overlooking the cathedral and th...
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VancouverHamish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spolczer, Manager at Hotel Am Stephansplatz, responded to this review, July 15, 2013
Dear Guests,

thank you so much for your kind feedback on TripAdvisor.

We are absolutely thrilled by your words and happy that you were delighted by your stay at our hotel. Our private owned hotel has been furbished with a lot of love and care by the owner. The comfort of our guests is what counts and what we aim for. The excellent location, friendly service and guest orientated facilities is what makes our place special.

We hope you had a safe trip home and are glad that you took home lovely memories of Vienna.

Hope to welcome you back at Vienna's most central.

With warm regards,
Your team HOTEL AM STEPHANSPLATZ
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 4, 2013

This is a good quality Hotel. Centrally located for whatever you want to do and see.
The rooms are very clean and the beds are comfortable. The breakfast was very nice. A wide selection of foods to choose from. The staff are very helpful and very polite to guests. I will definitely stay there again.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank S0uvlaki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spolczer, Inhaber at Hotel Am Stephansplatz, responded to this review, July 15, 2013
Dear Guests,

we would like to thank you for your recommendation on TripAdvisor.

We are glad that we could convince you of our individual Service and hotel amenities. Our housekeeping team puts much effort in keeping our standards high. Each employee has his own floor which she/he is responsible for. With much love and ambition they make sure guests feel at home.

We hope you had a good journey home and look forward to welcoming you back at Vienna's most central.

With kind regards,
Your Team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading, United Kingdom
1 review
Reviewed July 2, 2013

This hotel has to be in the best location for Vienna. The underground station (which is one of the main hubs for the network) is direct outside the hotel, making it so easy to get to any of the sites across the city. Rooms are modern and well equipped. I would definitely recommend booking one of the rooms with cathedral view - well worth the extra cost. Breakfasts are great - try the little cakes, but don't even think of the calories.

Stayed June 2013, traveled as a couple
Helpful?
Thank Stephen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spolczer, Manager at Hotel Am Stephansplatz, responded to this review, July 15, 2013
Dear Guests,

we thank you for your kind words and sharing your impressions.

We are delighted that you fully enjoyed your stay at our hotel. Our excellent central location really makes every stay in Vienna convenient and enjoyable.

We hope to welcome you back at our hotel and will make sure to have our seasonal little cakes waiting for you.

With best regards,
Your Team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 1, 2013

This hotel is so convenient to everything in Vienna. You can walk everywhere, but if you're not up to it, there's a u-bahn practically outside the door! The breakfasts are great, the staff sweet and helpful (especially Sandy at the desk. She was wonderful.). My room had a fabulous view of the cathedral, and it was very comfortable in every way (separate shower, huge bathtub, plenty of closet space). The decor is practical and utilitarian (not charming, but very well thought out). I felt all my needs were taken care of at this hotel and I'd certainly stay there again in Vienna.

Room Tip: Try for the rooms with cathedral views. It's worth it!
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  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Madeline A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spolczer, Leiter Front Office at Hotel Am Stephansplatz, responded to this review, July 3, 2013
Dear Guests,

thank you so much for your feedback on HOTEL AM STEPHANSPLATZ.

We are delighted that you fully enjoyed your days in Vienna and our Hotel. Your kind words will be passed on to Sandy, who is one of our outstanding members of our front office team. This makes us proud of our staff and their friendly nature.

We hope you had a safe trip home and would be happy to welcome you back at Vienna's most central.

With kind regards,
Your Team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 29, 2013

CONVENIENT!!
Great location, 4 steps from underground train station.
Buy a Vienna pass and you're set to explore Vienna.
Eating breakfast watching the crowds in front of the church is good fun.
Not noisy - only pedestrian chatter from main square.
If you can, stay here.

Room Tip: The roof suite room is outstanding and has a fabulous balcony but also stayed in room on level 2 and...
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Victoria T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spolczer, Manager at Hotel Am Stephansplatz, responded to this review, July 1, 2013
Dear Guests,

thank you so much for your feedback on Tripadvisor and sharing your hotel experiences.

We are glad that you felt at home and took home fine Vienna memories with you.

We hope to welcome you back at Vienna's most central and convenient ;-).

With Kind regards,
Your team HOTEL AM STEHPANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 28, 2013

A very nice hotel. We arrived by train at Westbahnhof and the hotel was an easy 5 stop ride on Metro U3 in the Direction of Simmering. The exit for Stephansplatz brings you right outside the hotel.
The reception staff were friendly and helpful and we were soon in our second floor room with views of the Cathedral. (If you don't book a front facing room, you can enjoy the same view at breakfast.)
The room was a good size with comfortable beds and a decent-sized bathroom. It was well-insulated from the noise outside. Despite being 35 degrees Celsius, the AC worked well and the room was always cool.
Breakfast was very good. Coffee was freshly made and supplied in proper pots with warm milk. You can squeeze your own orange juice; remember to switch the machine on rather than trying to do it by hand. It makes the job a lot easier! The usual array of hot and cold food was well displayed.
The free WiFi also worked well.
The hotel is in the very heart of Vienna. All in all a great place to stay.

Room Tip: Ask for a room with a view of the Cathedral and you can people-watch to your heart's content.
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spolczer, Leiter Front Office at Hotel Am Stephansplatz, responded to this review, July 1, 2013
Dear Guests,

thank you for taking the time sharing your impressions.

We are happy that had a safe journey home and took home lovely Vienna memories with you.
We thank you for your Hotel recommendation and are happy that we convinced you of our friendly service and good amenities.

We hope to welcome you back at Vienna's most central at your next planned trip to Vienna.

With best regards,
Your team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Am Stephansplatz

Property: Hotel Am Stephansplatz
Address: Stephansplatz 9 | 1010 Vienna, Vienna 1010, Austria
Location: Austria > Vienna Region > Vienna > Inner City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Vienna
#4 Business Hotel in Vienna
#9 Romantic Hotel in Vienna
#11 Luxury Hotel in Vienna
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Am Stephansplatz 4*
Number of rooms: 56
Official Description (provided by the hotel):
Welcome to the Hotel am Stephansplatz - Vienna's most central! Whether you are staying at our privately owned 4-star Boutique hotel for business or leisure, our absolutely central location and personalized service will make you feel at home at the Hotel am Stephansplatz and enthuse you immediately. Right opposite the famous St. Stephen's cathedral and just minutes away from all major sights in the city centre, the Hotel am Stephansplatz offers the ideal location to discover beautiful Vienna. Also all popular shopping streets and areas such as Kaerntner Strasse, Graben and Kohlmarkt can be reached easily on foot. Furthermore the hotel offers a perfect link to Vienna's public transportation system: the underground lines U1 and U3 as well as local bus lines 1A and 2A stop right on the doorstep of the hotel. After a long day full of sightseeing, shopping or busy meetings, you can not only relax in our Sauna-Spa-Sports area on level 2 of the hotel but also with coffee and cake or a fancy cocktail at our Café Bar Aragall, named after the famous opera singer Giacomo Aragall. Enjoy yourself and watch the hustle and bustle of the city from this unique place. We are looking forward to welcoming you soon! ... more   less 
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Also Known As:
Am Stephansplatz Hotel
Am Stephansplatz Vienna

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