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“Still a great place to stay” 5 of 5 bubbles
Review of Hotel Am Stephansplatz

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Hotel Am Stephansplatz
Ranked #11 of 367 Hotels in Vienna
Certificate of Excellence
Thessaloniki, Greece
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Still a great place to stay”
5 of 5 bubbles Reviewed April 14, 2013

This is my fifth annual visit to Vienna and I have stayed once more in Hotel am Sthephansplatz. Given my other review on it, I will just briefly say that I have been once again pleased by my stay there given that everything was up to the well-known standards. The pre-trip booking was excellent, the staff always very helpful and the double room of a high-quality. The breakfast has all you can request, even though my preference is always to the muesli with yogurt and fresh fruits available by the hotel. Everything we requested from the staff was served at a glimpse, so I got back being glad with my choice (for one more time). The location, etc. is the best you can get given that it is at the downtown, and you cannot get any closer to be "exactly" at the city center. The U is just 10 meters away and the area is surrounded by restaurants and bars. It is a safe and the best choice you can make for your stay in Vienna.

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank George V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spolczer, Manager at Hotel Am Stephansplatz, responded to this review, April 18, 2013
Dear Guest,

we thank you for your Feedback and sharing your Hotel am Stephansplatz impressions.

We are very happy that we could make your fith stay in the heart of Vienna as pleasant as usual and meet your expectations. We promise to keep our standards, services and joy of work with our guests.

We hope to welcome you back at our hotel soon and remain

With warm greeting from Vienna,
Your Team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,952 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (426)
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English first
Portland, Oregon
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 10, 2013

We had an excellent stay at the Hotel am Stephensplatz. The room was lovely, and had a nice view of the cathedral as promised. The windows were well-insulated so that noise was not an issue. Breakfast was fantastic, and the overall location couldn't be better. We will stay here again when we return to Vienna.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Eric S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spolczer, Manager at Hotel Am Stephansplatz, responded to this review, April 15, 2013
Dear Guests,

we thank you for your review and sharing your experiences.

We are very happy that you enjoyed your stay in the heart of Vienna and that we could make your stay comfortable and rememberable. This makes our every day work worth it ;-).

We look forward to your next visit at our hotel and remain

With warm regards from Vienna,
Your team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wolverhampton, United Kingdom
Level Contributor
69 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 bubbles Reviewed April 8, 2013

I booked this hotel because of the good reviews and was not disappointed. When I looked at the hotel website I thought it looked a bit basic but booked anyway and was so glad I did. The rooms are spotlessy clean and although I had a single room it was plenty big enough and the lovely high ceilings made it feel very spacious.
The bathroom was really modern and again extremely clean.
I had room 303 which had a 'side view' of the cathedral and I had asked for a quiet room which this definitely was. I heard a bit of noise from outside but nothing too loud.
Slippers and robe are supplied but no tea/coffee making facilities which wasn't a problem for me but could be if you were spending more time in your room.
Breakfast was good and the staff are all really friendly and helpful.
Wanted to re-book for June but unfortunately they are full :(

Room Tip: I didn't pay extra for cathedral view and was not disappointed
See more room tips
  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bupsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spolczer, Manager at Hotel Am Stephansplatz, responded to this review, April 10, 2013
Dear Guest,

thank you very much for your open words.

We are very happy that you enjoyed your stay in the heart of Vienna and that we could exceed your expectations. It is our wish as team to make our guests feel at home and make sure that all individual needs are met.

We will take you improvement proposal concerning teamaking-facilities in consideration in order to improve standards.

We of course very much regret that we could not offer a room for your trip in June and hope to welcome you back at our hotel at a different time.

With best regards from Vienna
Your team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, WA
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed April 7, 2013

We had a wonderful four-night stay at the Hotel Am Stephansplatz in Vienna. The location simply cannot be beat. It's right in the heart of Vienna, steps away (literally) from St. Stephens Cathedral and the underground train. The breakfast, which was included in the price of the hotel, is in a beautiful dining room with glass walls for Cathedral viewing while you eat. We were there in February and it happened to snow. We lingered over breakfast while we watched the snow gather on the Cathedral. It was beautiful, and we were joined by other guests taking in the same view. The room was very comfortable, the service friendly and helpful. We would recommend this hotel to other couples and families.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MelissaTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spolczer, Manager at Hotel Am Stephansplatz, responded to this review, April 10, 2013
Dear Guests,

thank you so much for sharing your travel experiences.

We are delighted that you fully enjoyed your stay at our hotel and appreciate your recommendation to other potential guests.

We look forward to your next visit in the heart of Vienna and remain

with warm regards from Vienna,
Your team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed April 2, 2013

I had the pleasure of staying at this perfectly located nice quaint hotel. It couldn't be in a better location. My room was facing the St. Stephensplatz Cathedral and centrally located to all of the shopping. I was able to walk to all of the museums and attractions. It was great. I look forward to going there again. The staff was friendly. There was no problem getting a taxi. Breakfast was included.

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank 459AndreaB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spolczer, Manager at Hotel Am Stephansplatz, responded to this review, April 4, 2013
Dear Guest,

we thank you for your feedback on tripadvisor.
We really appreciate guests sharing their impressions with other potential Vienna visitors.

We are very happy that you enjoyed your stay and that we could meet your expectations. What really thrills us is your statement to coming back to our hotel at your next planned trip to Vienna. This is what we work for every day making guests to friends who wish to come back to our home.

With warm greetings from Vienna,
Your team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basel, Switzerland
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed April 1, 2013

Located in front of the cathedral, this is a wonderful hotel if you want to be in the heart of Viena! Staff is super friendly, breakfast is really good (with fantastic views to the cathedral), modern clean and sleek rooms!! Totally recommend this hotel!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ttunttuna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spolczer, Manager at Hotel Am Stephansplatz, responded to this review, April 4, 2013
Dear Guests,

thank your for excellent feedback.

We appreciate your kind words and are happy that your fully enjoyed your trip in the centre of Vienna.

We promise to work on keeping up the good work and would be delighted to welcome you back as our guests.

With friendly greetings,
Your team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, Alabama
Level Contributor
138 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed March 31, 2013

The location of this hotel overcomes any situation. We stayed three nights in March 2013. The room was very comfortable and clean. Bathroom had heated floor and towel rack. We had a view of Stephansdom from our window in room 502. The breakfast was more than enough with great view of church, and the staff was very helpful. But the location is the key. Straight from train station Westbanhauf to Stephansplatz in a few stops then up the escalator directly in front of the hotel. Could not ask for better than to walk out your door to shops, pedestrian streets, restaurants, and the ubahn. Will definitely recommend to others.

Room Tip: Try a room like 502 and get the view without paying the extra cost for one directly in front of chur...
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spolczer, Manager at Hotel Am Stephansplatz, responded to this review, April 4, 2013
Dear Guests,

we are thankful for your great review!

We appreciate you sharing the big assets of the unique location and accomoation offer of our hotel. But most we are happy that you enjoyed beautiful days in the heart of Vienna.

We would be delighted to welcome you back at our hotel at your next planned trip to Vienna and remain

With warm greetings,
Your team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Am Stephansplatz

Property: Hotel Am Stephansplatz
Address: Stephansplatz 9 | 1010 Vienna, Vienna 1010, Austria
Location: Austria > Vienna Region > Vienna > Inner City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Vienna
#4 Business Hotel in Vienna
#9 Romantic Hotel in Vienna
#11 Luxury Hotel in Vienna
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Am Stephansplatz 4*
Number of rooms: 56
Official Description (provided by the hotel):
Welcome to the Hotel am Stephansplatz - Vienna's most central! Whether you are staying at our privately owned 4-star Boutique hotel for business or leisure, our absolutely central location and personalized service will make you feel at home at the Hotel am Stephansplatz and enthuse you immediately. Right opposite the famous St. Stephen's cathedral and just minutes away from all major sights in the city centre, the Hotel am Stephansplatz offers the ideal location to discover beautiful Vienna. Also all popular shopping streets and areas such as Kaerntner Strasse, Graben and Kohlmarkt can be reached easily on foot. Furthermore the hotel offers a perfect link to Vienna's public transportation system: the underground lines U1 and U3 as well as local bus lines 1A and 2A stop right on the doorstep of the hotel. After a long day full of sightseeing, shopping or busy meetings, you can not only relax in our Sauna-Spa-Sports area on level 2 of the hotel but also with coffee and cake or a fancy cocktail at our Café Bar Aragall, named after the famous opera singer Giacomo Aragall. Enjoy yourself and watch the hustle and bustle of the city from this unique place. We are looking forward to welcoming you soon! ... more   less 
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Also Known As:
Am Stephansplatz Hotel
Am Stephansplatz Vienna

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