I travelled with my mother who had already been to Vienna before; we chose this hotel based on its central location and predominance of good reviews, which were all well-deserved.
The place is within easy walking distance to the center, and there is a metro station and several tram and bus stops nearby in case you need to travel somewhere further. The colourful Nashmarkt food market is close by.
The room was good and clean, overlooking the theater across the road, and there was a very detailed booklet about all the services and amenities available.
The service was simply great; everyone was very friendly and helpful, making us feel welcome. They have chamber concerts in the lounge once a week; there was one on the day we arrived, and I found that an hour of classical music and a complimentary glass of sparkling wine, combined with relaxed, essentially family atmosphere, make for a great way to feel the spirit of Vienna.
A very good stay; I highly recommend the place.More