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Hotel Kaiserhof Wien
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Reviews (2,014)
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All reviewsopera housequiet side streetkarlsplatz stationbreakfast buffetcity centreexcellent hotelsparkling wineshort walkquiet locationbreakfast was amazingbeautiful citystate operawithin easy walking distancewould highly recommend this hotelmain attractionsold world charmfour nights
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970 - 975 of 2,014 reviews
Reviewed August 19, 2013

We spent five nights at this outstanding property in Vienna. First of all, the location is excellent. It is about a ten minute walk from the Opera house. We walked to the St. Stephansdom is about 15 minutes. Also accessible by foot are the Karlskirche, and Art History Museum. Schloss Belvedre (upper entrance) is about a 20 minute walk. The hotel is five minute walk from the Karlsplatz U-Bahn station and tram stop on Wiedner Haupstrasse. It is on a very quiet side street just so there is no problem with traffice noise.
Rooms are very nicely appointed and the breakfast is one of the best we've every had and definitely the best of the 7 hotels we stayed at during our 2.5 week trip. There is an outstanding selection of everything you could thinks of--eggs cooked 3 different ways, gourmet cheese's, home made jam, etc. etc.
The front desk staff was very accomodating. We arranged a private van tour of Budapest and the driver and local guide in Budapest were excellent.

  • Stayed: August 2013, traveled with family
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1  Thank MitchThomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaiserhofWien, Verkaufsleiter at Hotel Kaiserhof Wien, responded to this reviewResponded August 21, 2013

Dear Thomas,
we are happy that you enjoyed your trip to Vienna and your stay at the KAISERHOF and hope you had a comfortable journey back home!
Thank you for taking the time to comment your stay!
Best regards from Vienna,
Your KAISERHOF Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2013

I booked into the Kaiserhof to be with friends but expected it to be a bit far from the inner city. However I discovered that it was an excellent location - only a couple of blocks from the Ring and tram/metro stops but very quiet. It had none of the noise problems (such as trams) that appear in reviews of many other hotels close to the ring. It is also only a couple of blocks from the Naschmarkt which is a great place to eat.
The hotel itself was very comfortable with a very good breakfast. I would happily stay there again.

  • Stayed: July 2013, traveled with friends
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Thank Birdie56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaiserhofWien, Verkaufsleiter at Hotel Kaiserhof Wien, responded to this reviewResponded August 21, 2013

Dear Birdie,
we are happy about your feedback! thank you for your comment to your last stay at the KAISERHOF.
Best regards,
Your KAISERHOF Team

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Reviewed August 18, 2013

This was the best hotel we stayed in during our 14 day 4 country tour and one of the best hotels I have ever stayed in. They have paid attention to every detail - from the elegant decor, to the sincere caring and friendliness of each and every staff member, to the calibre of the food, to the presentation of a drink or dessert. In addition, the basics were taken care of as the rooms and common areas, including bathrooms, are spotless and had ample space. The location was perfect for those who want to be within walking distance of central Vienna. The Karlsplatz subway station is also around the corner if you want to go further afield. This is definitely where we will be returning to on our next trip to Vienna. Thank you to the staff at the hotel. You enhanced our experience in Vienna.

  • Stayed: August 2013, traveled with family
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1  Thank VIY7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaiserhofWien, Verkaufsleiter at Hotel Kaiserhof Wien, responded to this reviewResponded August 18, 2013

Dear guest,
we are happy that you had a wonderful time in Vienna and enjoyed your stay at the KAISERHOF!
Great feedback - thank you!
See you soon!
Best regards from Vienna,
Your KAISERHOF Team

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Reviewed August 14, 2013

The best hotel I've ever stayed in. All staff were friendly, spoke English and did not seem to mind that we could not speak German. They were very helpful in organising tours, bicycles, packed lunches etc. Choices at breakfast seemed endless. Room service meals were excellent. Room was spacious and modern. A short walk from the centre of Vienna. 10 out 10.

  • Stayed: August 2013, traveled as a couple
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Thank DaleBbB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaiserhofWien, Verkaufsleiter at Hotel Kaiserhof Wien, responded to this reviewResponded August 18, 2013

Dear guest,
great comment-thank you! We are happy that you enjoyed your trip to Vienna and your stay with us!
Best regards,
Your KAISERHOF Team!

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Reviewed August 12, 2013

The greeting and assistance by the front desk, the little bar area and the breakfast restaurant were all excellent. The room was very comfortable. The hotel is a short walk from the Karlsplatz train station and is quite accessible to other transportation. Near restaurants and cafes. We were very happy we stayed there.

  • Stayed: July 2013, traveled with friends
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Thank Henry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaiserhofWien, Verkaufsleiter at Hotel Kaiserhof Wien, responded to this reviewResponded August 14, 2013

Dear Henry,
we are happy about your feedback - thank you very much for taking the time to comment your stay with us.
Best regards,
Your KAISERHOF Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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