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“Excellent, although standard rooms not really large”

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Hotel Kaiserhof Wien
Ranked #3 of 359 Hotels in Vienna
Certificate of Excellence
Reviewed May 9, 2013

The hotel is, without doubt, excellent: Quiet side road in a central location and most attractions (Albertina, Hofburg, St. Stephansdome, Stadtpark etc.) reachable on foot. Subway (Karlsplatz) is also nearby. (It can be reached from the airport by S-Bahn and either a walk through Stadtpark or 2 subway stations). Breakfast buffet is great, staff is very helpful, the rooms are clean, nicely furnished, although the standard rooms as well as the bathrooms are not really large. For a couple spending a weekend mainly on tour in the city this is sufficient, for those who are used to more spacious living we would recommend to take the superior rooms.

  • Stayed: May 2013, traveled as a couple
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Thank Klaus47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaiserhofWien, Verkaufsleiter at Hotel Kaiserhof Wien, responded to this reviewResponded May 9, 2013

Dear Klaus,
great comment! Thank you for your feedback - hope to see you sson back to the KAISERHOF!
Best regards from Vienna,
Your KAISERHOF Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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949 - 955 of 1,924 reviews

Reviewed May 9, 2013

Excellent hotel in very good location. Really near to puplic transportation routes and within easy walking distance to city center.
Hotel staff was very friendly and helpful. Breakfast was one of the best I have ever had in 4 star hotel. Room was cozy, bed was comfortable and area is silent...
If visiting Vienna, this must be one of the best choises you'll make :) I would reccomend this for any kind of travelling. I was here for business reason, but I'll come back with my wife next time!

  • Stayed: April 2013, traveled with friends
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Thank YnkkaStrider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaiserhofWien, Verkaufsleiter at Hotel Kaiserhof Wien, responded to this reviewResponded May 9, 2013

Dear guest,
thank you for taking the time to comment your stay at the KAISERHOF - great that you enjoyed your time with us!
Looking forward to welcome you back soon!!!
Best regards,
Your KAISERHOF Team

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Reviewed May 7, 2013

The hotel is in a wonderful location, in a quiet pedestrian only street but 5 minutes walk from the main shopping street, restaurants, St Stephens cathedral and The Opera House. We caught the S bahn train from the airport to Wein Mitte station and it was then a pleasant 20 minute walk through Stadt Park to the hotel.
Check in was fast and efficient and we were given a selection of information leaflets and the wi fi code. The internet connection was faultless throughout our stay. Our room (17) was so quiet we felt we were the only people in the world and the air conditioning is very effective and almost noiseless. The bedroom was clean and comfortable with everything you could need and the bathroom was beautiful - gold fittings and pink towels. It was spacious and I loved it.
The staff were all very polite and helpful, especially the breakfast lady - thank you to her. Breakfast is from 7 till 11 and is amazing, beautiful food including smoked salmon, eggs cooked to order and piping hot coffee. I would stay here again tomorrow and highly recommend.
My only slight criticism is that the only mirror is in the bathroom and when the shower has been used it is totally steamed up so impossible to see to dry hair, or shave or put make up on1

  • Stayed: May 2013, traveled as a couple
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1  Thank MAXINEOxford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaiserhofWien, Verkaufsleiter at Hotel Kaiserhof Wien, responded to this reviewResponded May 8, 2013

Dear Maxine,
tahnk you very much for your great comment and your time to comment your stay at the KAISERHOF! Wonderful to see, that you enjoyed your time with us!
Hope to may welcome you back soon!
Your KAISERHOF Team

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Reviewed May 5, 2013

This hotel provides everything you would need for a pleasant city break in Vienna.. Being only five minutes away from the Staatsoper and tram stops as well as U-Bahn connections it could not be more convenient. Add to this amazing breakfasts, a helpful and accommodating staff , a great bar and very comfortable feather beds, then you can be guaranteed a happy time.
We had opera tickets and saw a magical performance of Marriage of Figaro. Perfect!
We would always stay here whenever we are in Vienna.

  • Stayed: March 2013, traveled as a couple
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Thank Vhlaho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaiserhofWien, Verkaufsleiter at Hotel Kaiserhof Wien, responded to this reviewResponded May 5, 2013

Dear guests,
thank you very much for taking the time to comment your stay at the KAISERHOF and your feedback - great to see that you had a good time with us and enjoyed your time in Vienna.
Best regards from Vienna,
Your KAISERHOF Team

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Reviewed May 4, 2013

We arrived to a warm welcome and a perfectly chilled bottle of wine, which set the tone perfectly for the rest of our visit.

Our room was on the 4th floor and conveniently located to the elevator. Far enough away to avoid the noise but close enough to quickly access. Along with the welcomed bottle of wine in the room, the room was perfect - good size room, good size bathroom (with excellent water pressure) and all the necessities of a 4 star stay. Breakfast, which was included, was tasty and filling - make sure you get there in time to enjoy.

The hotel is closely located to the City Centre which makes exploring very easy. Parking is available for a fee and is handled through valet - which saves the driving around and around in circles.

A steady and fairly strong wifi connection is available if needed - make sure you ask for a code when checking in (will save you a trip back down to reception).

  • Stayed: October 2012, traveled as a couple
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Thank jlstvnsn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaiserhofWien, Verkaufsleiter at Hotel Kaiserhof Wien, responded to this reviewResponded May 5, 2013

Dear guests,
we hope you had a comfortable journey back home - and are very happy that you enjoyed your time with us and had a nice romantic trip to the KAISERHOF!
Hope to may welcome you back soon!
Best regards from Vienna,
Your KAISERHOF Team

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Reviewed May 2, 2013

I along with 5 friends have just returned from a 4 night stay at this hotel and we all thoroughly enjoyed the Kaiserhof Hotel and Vienna itself. The hotel was spotlessly clean, the staff extremely efficient and friendly, the location very good and the price we paid was very favourable compared to others of inferior quality. The hotel is situated in a central location, very close to the Karlsplatz underground station, which made the whole of Vienna very accessible, very quickly. I would highly recommend this hotel to anyone.

  • Stayed: April 2013, traveled with friends
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2  Thank macandhilary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaiserhofWien, Verkaufsleiter at Hotel Kaiserhof Wien, responded to this reviewResponded May 2, 2013

Dear guest,
great comment - thank you very much for your feedback to your stay at the KAISERHOF - hope you and your friends had a comfortable journey back home.
Best regads from Vienna,
Your KAISERHOF Team

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Reviewed May 2, 2013

Very friendly staff, clean and comfortable. Free, and more importantly for a business trip, fast internet access. Very good breakfast and close to TU Wien, all in all a great little hotel. I'll definitely be back.

It's also 5 mins walk from Karlsplatz U-Bahn station which makes it very easy to get to from the airport shuttle.

  • Stayed: May 2013, traveled on business
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Thank cannonfodda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaiserhofWien, Verkaufsleiter at Hotel Kaiserhof Wien, responded to this reviewResponded May 2, 2013

Dear "cannonfoda",
thank you very much for your great feedback to your recent stay at the KAISERHOF - we are very happy that you enjoyed your stay and felt comfortable with us!
Hope to may welcome you back soon for private or again business stay!
Best regards,
Your KAISERHOF Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Kaiserhof Wien

Address: Frankenberggasse 10, Vienna 1040, Austria
Location: Austria > Vienna Region > Vienna > Wieden
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Spa Suites
Hotel Style:
#3 Luxury Hotel in Vienna
#3 Spa Hotel in Vienna
#4 Romantic Hotel in Vienna
#5 Family Hotel in Vienna
#13 Business Hotel in Vienna
Price Range: $130 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Kaiserhof Wien 4*
Number of rooms: 74
Official Description (provided by the hotel):
The KAISERHOF was built in 1896 (last partial renovation 2016/17). The familiar, private running hotel is located in a quiet area, close to the historical heart of Vienna. The State Opera House, St. Stephans Cathedral and the Naschmarkt are nearby. Bus, Tram and Metro-Station nearby. The natural friendliness of the staff, best quality service, and real love of detail give the hotel a unique attractive ambience. Tradition and the modernity combine here with true Austrian charme!Breakfast-Buffet also offers GLUTEN- and LACTOSE-FREE products. 74 Rooms on 6 floors. For our guests who suffer in allergies, the KAISERHOF Wien offers "allergy-friendly" rooms - which are furbished and designed to the needs for people who suffers in allergies. Categories: Petit, Classic, Business, Madame, Allergy-friendly, Romantic, Junior-Suites, Suites, KAISERHOF Suite and the ADMIRAL Suite. Fee WiFi, public garage nearby. All rooms with AC & minibar. Small Wellness-Area. KAISERHOF Wiena NON-Smoking Hotel. ... more   less 
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Also Known As:
Best Western Premier Kaiserhof Wien Hotel Vienna
Best Western Hotel Vienna
Best Western Vienna
Vienna Best Western

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