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Hotel Kaiserhof Wien
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Reviews (2,045)
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All reviewsopera housequiet side streetkarlsplatz stationbreakfast buffetcity centreexcellent hotelsparkling wineshort walkquiet locationbreakfast was amazingbeautiful citystate operawithin easy walking distancewould highly recommend this hotelmain attractionsold world charmfour nights
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1,177 - 1,182 of 2,045 reviews
Reviewed January 29, 2012

The Kaiserhof was established about 115 years ago. It is located at walking distance from the city center.
The rooms are nice. The service is friendly. The breakfast buffet is satisfying.
I especially enjoyed the engravings and old pictures displayed in the halls and corridors.
By the way this was my second stay in this hotel (the previous one was with my family about 3 years ago).

  • Stayed: January 2012, traveled on business
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Thank Taner3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaiserhofWien, Director of Sales at Hotel Kaiserhof Wien, responded to this reviewResponded January 30, 2012

Dear Mr Taner ,

we are pleased that you again chose the Hotel Kaiserhof Wien for your stay in Vienna and
thank you very much for taking the time to fill in our questionnaire!

We hope to have the possibility to welcome you a 3. time at the Kiserhof!

With best regards,

Michaela Mondl
Sales & Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 26, 2012

Well situated near the metro and not far from each historical place of Wien. Nice and friendly employees. Nice and quiet room. Very delightful breakfast. I recommend ! We had a room on the fist floor, next to the lift and stairs, so I was a bit afraid of the nighty noise ... but it was definitely a quiet night :-)

  • Stayed: January 2012, traveled with friends
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Thank Niko N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaiserhofWien, Director of Sales at Hotel Kaiserhof Wien, responded to this reviewResponded January 30, 2012

Dear Mr Niko N.,

thank you for staying with us and thank you for taking the time to fill in the questionaire!

We are very glad and delighted that you enjoyed your stay at the Kaiserhof in Vienna and we hope to welcome you again in Vienna

With best regards,

The Kaiserhof-Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 19, 2012

I stayed here for 4nights before heading off to salzburg. This is a well oiled machine due to the staff in all areas, reception, breakfast and room maintenance. My bathroom and room were clean and generous, bed dreamily comfortable. Linen white and fresh. Reception will organise any tour you want just ask. Wi-fi in room. I was on the ground floor a little bit of noise early in morning. In comparison to other hotels their breakfast encompasses fresh fruit juice as in a real juicer! Plus a variety of food to suit tastes.
Would recommend this hotel.

Room Tip: Not ground floor
  • Stayed: December 2011, traveled solo
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Thank 770Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaiserhofWien, Director of Sales at Hotel Kaiserhof Wien, responded to this reviewResponded January 24, 2012

We are pleased that you chose the Hotel Kaiserhof Wien for your stay!

Dear Guest,

thank you very much for taking the time to fill in our questionnaire! We are delighted to learn that you enjoyed your stay in the Kaiserhof!

We hope to welcome you again soon!

With best regards,

Michaela Mondl
Sales & Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2012

One off the best hotels I ever stay. Service, rooms, breakfast, etc. excelent. Near the great points to walk (Graben street, Museum quarter, and others). Very nice cost-benefit.

Room Tip: all the rooms are fantastic.
  • Stayed: December 2011, traveled with family
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Thank SilveiraJr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaiserhofWien, Director of Sales at Hotel Kaiserhof Wien, responded to this reviewResponded January 24, 2012

Dear Mr. Silveira,

We are pleased that you chose the Hotel Kaiserhof Wien for your stay!

Thank you very much for taking the time to fill in our questionnaire! We are delighted to learn that you enjoyed your stay in the Kaiserhof!

We hope to welcome you again soon!

With best regards,

Michaela Mondl
Sales & Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 30, 2011

I have to say we went with this hotel based on rate. I think it was a good deal overall.

Pros: location was great and easy walking distance to everything, breakfast included

Cons: small rooms, small bathrooms ( 2 people could not be in the bathroom at same time), breakfast was average, beds with those dividers.

We were comfortable and everyone was nice especially Max and another bellman. We had two rooms and one was noisy and the noise was from other guests that could easily be heard through the walls. Could also smell smoke coming from other rooms even though we were on non smoking floor.

  • Stayed: December 2011, traveled with family
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Thank Klankers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaiserhofWien, Director of Sales at Hotel Kaiserhof Wien, responded to this reviewResponded January 24, 2012

We are pleased that you chose the Hotel Kaiserhof Wien for your stay!

Dear clients Klankers,

thank you very much for taking the time to fill in our questionnaire!
We are delighted to learn that you enjoyed your stay in the Kaiserhof!

Your suggestions are a valuable source for permanent improvements and new ideas.

We hope to welcome you again soon!

With best regards,

The Kaiserhof-Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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