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“great hotel in Vienna”

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Schlosshotel Roemischer Kaiser
Ranked #71 of 361 Hotels in Vienna
Certificate of Excellence
Toronto, Ontario, Canada
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“great hotel in Vienna”
Reviewed July 15, 2013

great little hotel in Vienna right in the centre of town steps to main shopping street on a quiet street. Close to museums and St Stephens. Rooms are smallish but nice. Phone did not work and was fixed next day. Faucet in bathroom leaked and was not fixed. Breakfast is good. Good buffet and can also order off menu with no additional cost. Front desk clerks can be a bit abrupt but overall a very good experience. Can't beat the location. Would definitely go back.

Room Tip: would expect all rooms are good as quiet street
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank Harold R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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384 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
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English first
Portland, OR
Level 6 Contributor
313 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed July 15, 2013

We stayed at two Best Western Premier properties in Vienna, both excellent. Would return to this one because it is cozy, small, and feels like home. The delightful, witty, multi-lingual Mr. Brunner is a chief selling point for the Romischer.
Cons: This is not a non-smoking hotel, and there was no grab bar in the shower.
Pros: Everything. Large room for the location, robe, slippers, great a/c, 11:00 a.m. - 9:00 p.m. sweet and savory snacks at the reception (not exactly Happy Hour, but good enough in an emergency), Manuela, and a young, blond, very professional server at the breakfast buffet.

Room Tip: Specify your smoking preference.
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  • Stayed July 2013, traveled with family
    • Value
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    • Sleep Quality
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Helpful?
1 Thank LuViPortland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Level 6 Contributor
136 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed June 21, 2013

This hotel is very close to many main attractions & sights. Be aware that it is only accessible by taxi from the back entrance, as the front is on a closed cobblestone street. This wasn't a problem for us since we arrived by train & just walked the 2 blocks from the station. We did feel a little conspicuous bumping our rollerbags across the cobblestones as everyone was sitting down to dinner at the outdoor cafes that line the street!
The rooms were very nicely appointed & ours had a lot of space with a little couch & coffee table. The elevator was small but worked fine.
Breakfast was very nice- eggs made to order & the usual assortment of yogurts, meats, cheeses & pastries. Excellent coffee.
My only complaint was the evening front desk help- not too friendly, which in general, was unusual for Vienna. I would not let this prevent me from staying here, but did not care for the condescending attitude. Other staff were quite friendly during the day. Would stay here again.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kellithetaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westport, Connecticut
Level 6 Contributor
382 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
Reviewed June 15, 2013

We were on the top floor, which has lower ceilings and sloping walls and dormer windows. The air conditioning struggled to keep us cool, and the weather was fairly mild. On the other hand the room was clean and well appointed. Wifi is free and the included breakfast was excellent. Not quite up to the standard of the Unitas in Prague or the Hiltons in Frankfurt and Berlin where we recently stayed.

Room Tip: Avoid the top floor rooms if you can. You could smack you heat either in the room or the corridor...
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank datawest20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 4 Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 11, 2013

We found this to be a lovely little hotel in an excellent location. The staff were all very pleasant and the hotel very attractive. The quality of the breakfast food was superb and a great example of less is more, we arrived here from a larger Best Western in Prague where the breakfast was a much larger selection but presented in an unappetising industrial canteen manner. Our room was the smallest on the first floor but still a decent size and, ok the natural light was limited, however readers should not let comments about the rooms deter them from choosing this hotel - you don't come to a wonderful city like Vienna to spend a lot of waking time in your room!

Room Tip: A suite does not neccesarily get you a better view. Studying the layout of the first floor posted i...
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Charles_Clore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level 3 Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 27, 2013

This hotel was a great find for our stay in Vienna. Its location provided quick and easy access to many of the top attractions. Our room on the 4th floor was just fine. (Note: the elevator is a bit small, and we had to take our luggage in 2 trips--not a problem.) Nicely decorated, clean, and quiet. A/C worked very efficiently. All staff were very professional and helpful. The complimentary breakfast was a very nice surprise. We were expecting the typical BW fare; however, the selection of fruits, cereals, pastries, juices, cheeses and meats was amazing. Many restaurants are conveniently located nearby. We really appreciated being able to leave our luggage after we checked out, so we could take a couple of final tours.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank edw65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ithaca, New York
Level 4 Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 15, 2013

We spent one week at this hotel in center Vienna and were very, very pleased. First of all, the attentive service received from all staff. Secondly, an acceptable room considering Europe standards. Thirdly, and very importantly, a great breakfast buffet included in their reasonable price. We will definitely return.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Virginiasierra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Schlosshotel Roemischer Kaiser

Property: Schlosshotel Roemischer Kaiser
Address: Annagasse 16, Vienna 1010, Austria (Formerly BEST WESTERN Premier Schlosshotel Roemischer Kaiser)
Location: Austria > Vienna Region > Vienna > Inner City
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Airport Transportation
Hotel Style:
#30 Romantic Hotel in Vienna
#42 Family Hotel in Vienna
#52 Luxury Hotel in Vienna
#117 Business Hotel in Vienna
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Schlosshotel Roemischer Kaiser 4*
Number of rooms: 36
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Also Known As:
Best Western Vienna
Vienna Best Western

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