Customer service was excellent, room v clean and I love the shower pressure (no bathtub but we had no issue wth that)
We had a king bed and sofa bed for our child and yes there is construction going on and they provide you with ear plugs which none of us used as we heard nothing
If you're planning to use the Vienna pass (which is worth it) the main stop is about a 15 min walk as it's on the east side of the city center/ the hotel is on the west end. It's a nice walk close to a lot of the nice shopping so I didn't mind it it at all.
The room was v clean. A couple of bath towels could be replaced as they frayed at ends and not as lush as the others but otherwise it was comfortable - we slept v well, good blackout blinds
- Free Wifi
- Breakfast included