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“Great locations for a city trip”
Review of Hotel Das Tigra

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Hotel Das Tigra
Ranked #52 of 361 Hotels in Vienna
Certificate of Excellence
Hoorn, The Netherlands
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great locations for a city trip”
Reviewed November 5, 2013

Spend 3 nights at the Best Western Tigra and had a great time there. It's in a very quiet street, i haven't heard any noise at night. (5th floor) Location is perfect, just around the corner of all the things you want to see in Vienna, walking distance! Beds are good and the breakfast is excellent, wow, very fresh. Breakfast room is a bit cramped though. Recommended!

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Antikis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SabrinaWien, Leiter Front Office at Hotel Das Tigra, responded to this review, November 5, 2013
thank you for feedback and recommendation. Christmas markets are soon coming this year again!!! Hopefully we will have the pleasure to welcome you back soon.
Best wishes from Vienna
The Tigra Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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870 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
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English first
Novi Sad, Serbia
1 review
Reviewed November 4, 2013

I visited this hotel in spring and it was a great pleasure. The price was excellent and accommodation was very nice. Service professional.
If I travel again to Vienna, I will visit this hotel again for sure.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Megal O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SabrinaWien, Leiter Front Office at Hotel Das Tigra, responded to this review, November 17, 2013
Dear Guest,
Thank you very much for your feedback and recommendation. I am thrilled to hear that you had an enjoyable stay and a wonderful time in Vienna
We are looking forward to welcome you again.
Best regards
Markos Georgakakis
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterford, Ireland
Level Contributor
68 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed November 3, 2013

This is a very well located hotel in the heart of vienna. From the outside it looks a little small but the rooms are very clean and the staff are great help. The breakfast is very good and has a wide range on offer. Over all this a very good value hotel and I would stay there when i return to vienna.

Room Tip: Pre plan your route from the underground to the hotel. The hotel is within 5 mins on the underground
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sheehan1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcestershire
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed November 2, 2013

There is very little in the way of negative comment that I could say about this hotel. OK, one member of the reception staff was a little frosty and we could have done with tea-making facilities but, overall, I would definitely recommend this hotel.
The room was very spacious and comfortable with every convenience (apart from the aforementioned tea-making facilities) with a good en-suite and furnishings. The staff were accommodating and were able to give us good advice about where to eat,catch the underground etc. The breakfast was extensive with every taste being catered for and the waiting staff were polite and efficient.
The location of the hotel was great and allowed us to have an easy walk into the centre whilst feeling safe. We would recommend the tour that takes you a little out of the city to see the Ferris wheel/fairground and then takes you to the tower with the revolving café. Unfortunately we were a day late to book a river trip.
The city is so clean and well looked after - a must for a city break and the prices were, surprisingly, not too expensive unless you made expensive choices eg the Café Mozart was a treat to visit, but worth the extra cost for the ambience.
Just book it and go!

Room Tip: We were in a twin room on the fifth floor
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  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Worcestershirelass3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SabrinaWien, Leiter Front Office at Hotel Das Tigra, responded to this review, November 5, 2013
Dear Guest,
I am glad to hear that you have enjoyed your stay in our hotel. Thank you very much for your feedback, please be sure that we will do our best to "unfrost" our colleague from Front Desk -
and thank you for letting us know!

Best regards from Vienna
Markos Georgakakis
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed October 30, 2013

This hotel is clean, comfortable, and located in a great section of Vienna. Upon check-in, the clerk gave me the key to a single room, though I had reserved a double. After being quizzed about whether anyone would be joining me in my room (they wouldn't be), I found out the room had a double bed so I went ahead with it. I found it quite awkward the way the clerk questioned me, especially since I booked a double room!

Pros
- Location
- Very nice bathroom
- Quick service when requested (I requested a second pillow.)
- Desk clerks helpful with suggestions and directions
- Clean and modern rooms

Cons
- Street noise was very loud right outside my window (1st floor)
- Pillows provided no support
- Internet was very slow at times.

I would stay here again, but would request a room on a higher floor.

Room Tip: Ask for a room on a higher level to get away from the street noise.
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  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Crgallen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SabrinaWien, Leiter Front Office at Hotel Das Tigra, responded to this review, October 31, 2013
Dear Guest,
I am glad to hear that you have enjoyed your stay in our hotel. Thank you very much for your feedback.
Sorry again for any inconveniences upon Check in,
Best regards
The Team of the Hotel Das Tigra!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Half Moon Bay, California
Level Contributor
343 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 265 helpful votes
Reviewed October 22, 2013

Folks may see the "Best Western" in the name and be put-off. Not to worry: this is a perfectly acceptable hotel for those who are visiting the old Vienna area. It is centrally located within walking distance to everything. The rooms are simple and clean, they have a very nice breakfast, a small bar, and helpful staff. I got a great rate through Expedia.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marfak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 21, 2013

It's a decent hotel in a convenient location, but there are a number of flaws to be aware of. The front desk staff were very reserved, bordering on indifferent, and were not particularly helpful or informative. The desk doesn't keep a supply of stamps, transit tickets, etc., which is a problem in a city where the shops close on evenings and Sundays (nearest subway station is about seven or eight minutes away). The room was medium-sized and clean but the air-conditioning did not work (and opening the window - the front desk's suggested "solution" - only solved this until the Friday-night rowdies started congregating in the street until all hours) and the cable television signal cut out every few seconds. The toilet paper was the worst we've ever encountered in a hotel - sub-industrial grade sandpaper. The pillows and bedding seemed old and flaccid, and the hotel didn't really have any newer/firmer pillows to offer us, just more of the same.

Good points: location was very convenient for dining and the Graben. Wifi signal was steady (but the passwords expire every couple of days, so you have to "impose" on the front desk for another). Breakfast was generous, and the breakfast room staff were very helpful and friendly.

Room Tip: Not sure if there are rooms that don't face the street, but I'd ask for one if possible. It...
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Larry1624
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Das Tigra

Property: Hotel Das Tigra
Address: Tiefer Graben 14-20, Vienna 1010, Austria (Formerly BEST WESTERN PLUS Hotel Das Tigra)
Phone Number:
Location: Austria > Vienna Region > Vienna > Inner City , Innere Stadt
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
#40 Family Hotel in Vienna
#41 Luxury Hotel in Vienna
#45 Romantic Hotel in Vienna
#55 Business Hotel in Vienna
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Das Tigra 4*
Number of rooms: 78
Reservation Options:
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Also Known As:
Best Western Das Tigra
Best Western Vienna
Vienna Best Western

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