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“great hotell”

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Hilton Vienna Danube Waterfront
Ranked #57 of 359 Hotels in Vienna
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed August 25, 2014

i love the hotell, nice big room with danau waterfront room, great breakfast and good bar on the night just in donau. but!! that is not nearly wien centrum, but you have just a few stations too town, but its was a little diffucult to find the hotell the first time

Room Tip: take a room vent too donau
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  • Stayed: March 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank michael o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Markus H, General Manager at Hilton Vienna Danube Waterfront, responded to this reviewResponded August 28, 2014

Dear Michael,

Thank you for writing a review on Tripadvisor in regards to your recent stay at our hotel.

We were pleased to read that felt comfortable during your stay and that you enjoyed our location on the river Danube. At the same time we would like to thank you for your great feedback on our breakfast offer and our bar.

We hope you will visit us again when your travels bring you back to Vienna.

Kind regards,
Markus Hussler
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,021 - 1,027 of 2,504 reviews

Reviewed August 25, 2014

Fantastic view of Danube from the bedroom window! Very spacious room with extremely comfortable and crisp bed. Whilst the room itself was very clean. the bathroom had a horrible smell which was quite off-putting! (For that reason I give cleanliness an average rating) The restaurant was great where you can sit outside and enjoy your meal with a fantastic view of Danube. We loved the location as it was very easy to get to the U-bahn. We enjoyed our stay there overall although the bathroom and the quality of housekeeping were big negatives.

  • Stayed: August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank Bipasa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Markus H, General Manager at Hilton Vienna Danube Waterfront, responded to this reviewResponded August 28, 2014

Dear Bipasa,

first of all we would like to thank you for sharing your feedback on Tripadvisor!

We very much appreciate that you have taken the time to share your comments and we were glad to read that you overall felt comfortable during your stay. Furthermore, it is great to hear that you enjoyed our location and especially our Waterfront terrace.

Coming back to your feedback on our housekeeping however, we are deeply sorry for any inconveniences this has caused you and the impression you have received. Allow me to assure you that I have already evaluated this matter with our Executive Housekeeper in order to review our training standards and to avoid such re-occurrences in the future.

We truly hope you will give us the chance to rebuild your trust in us and our high quality promise. We would therefore be more than delighted welcoming you as our guest again soon.

Sincerely,
Markus Hussler
General Manager

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Reviewed August 24, 2014

Modern, trendy and spacious Hilton by the river about 20 mins drive from the inner city. Quite a relaxing atmosphere away from the hustle and bustle. Taxi's were readily available via reception. We had just left a river cruise and wanted a change of view, so opted for the non river view room which was also much cheaper. What a great room - very large and decor as expected. The bathroom was particularly nice and the toiletries were prestigious. The in-house restaurant was of the standard expected - the staff were warm and professional, the food was delicious, the atmosphere - relaxed. Reception was very attentive and we thoroughly enjoyed our stay. We left very early in the morning so unfortunately missed out on breakfast. Highly recommended.

Room Tip: If you are not caring about the river view - try the other side of the building ( non river view roo...
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  • Stayed: July 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Thank ColonialTouches
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Markus H, General Manager at Hilton Vienna Danube Waterfront, responded to this reviewResponded August 28, 2014

Dear ColonialTouches,

thank you ever so much for sharing this great feedback on Tripadvisor!

We were delighted to read that you enjoyed your stay at our hotel and especially appreciated our spacious and modern guest rooms. At the same time we would like to thank you for your nice comments on our restaurant Waterfront Kitchen and the friendliness of our Front Desk team.

Your valuable feedback is very important to us and we thank you sincerely for your time.
It would be our utmost pleasure to welcome you back to our hotel soon.

Kind regards to Queensland,
Markus Hussler
General Manager

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Reviewed August 22, 2014

We recently stayed at the Hilton Vienna Danube. Our spacious room was clean and well kept. We booked a river view room which had a lovely view of the Danube. We used the free wi-fi in the lobby and public areas. The staff was very helpful and friendly. There is a grocery store nearby that is a good place to stop on the way to the metro for your bottled water and fresh fruit. The attractions in center city Vienna are 15-20 minutes away by metro. I would recommend this hotel if you don't mind not being in the heart of the city.

  • Stayed: August 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank nptp84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Markus H, General Manager at Hilton Vienna Danube Waterfront, responded to this reviewResponded August 25, 2014

Dear nptp84,

Thank you so much for writing this outstanding review of your stay with us.

What a pleasure to read that our facilities and services met your expectations and that you enjoyed our spacious guest rooms. Furthermore, I was glad to read your very positive feedback on the friendliness of our staff.

I am very much looking forward to welcome you back to our hotel in the near future.

Best regards,
Markus Hussler
General Manager

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Reviewed August 20, 2014

This hotel is not close to the touristy areas, but is within 5-10 minute walk from a subway station and another 15-20 minute ride to the center. Not bad overall; a few quirks kept me from rating this hotel as 5, such as lukewarm water in the jacuzzy, or poorly monitored entrance to the executive lounge that caused it to run out of space at times). Rooms, however, are very spacious on the executive level, and several have a great view of Danube and some of the taller rides of Prater park. A paved trail along the river is great for a stroll or a bike ride. If you take a cab to the airport (€36 fixed fee), be aware of a €13 surcharge for the taxi's way back).

  • Stayed: August 2014, traveled with family
    • Value
    • Location
    • Service
1  Thank HHONORSDMND
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Markus H, Manager at Hilton Vienna Danube Waterfront, responded to this reviewResponded August 25, 2014

Dear HHONORSDMND,

Thank you for staying at our hotel and for sharing your experiences on Tripadvisor!

We were glad to read that you overall enjoyed your stay with us and very much appreciated our spacious guest rooms and our location on the banks of the river Danube.

Reading the rest of your evaluation, we very much regret that your stay with us did not entirely meet your expectations and we are very sorry if the described has clouded your stay with us.
Please rest assured that we have already forwarded your feedback to the respective departments in order to further improve our services in the Executive Lounge and our Spa area.

We highly value your opinion as our guest and we thank you sincerely for the time taken to share your comments.

Kind regards,
Markus Hussler
General Manager

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Reviewed August 20, 2014

On the banks of the river Danube (not Vienna canal - as some city centre hotels) with easy transport links into Vienna centre and airport. Stayed last October and enjoyed so much that we returned for my husband's 50th birthday as his choice from anywhere in the world - good choice. Hotel spotless, staff excellent - Julia at breakfast always smiling and helpful. Breakfast amazing. Good pool but could do with more sunbeds although sun goes behind hotel at noon but then good time to go and explore. Excellent outside sitting area with comfy settees where drinks and snacks are served. Outside dining deck - when the weather is good with a short and good menu. Walk up the canal path to the Marina restaurant which is actually on the banks of the Danube. We would highly recommend the restaurant- especially for the mussels in wine, cream and garlic. We went back twice - for lunch and dinner. Also try L'Osteria, just up from the Jewish museum towards the Hofburg. Amazing pizzas, inexpensive house wine, served in all size carafes. Eat outside or inside. Inside is fantastic. Also recommend Salm Brau at the entrance to the lower Belvedere Palace. They brew their own beers and serve good and hearty food in very large portions - share Love Vienna and cannot wait to return to the Hilton Vienna Danube

  • Stayed: August 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank stevenmorley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Markus H, General Manager at Hilton Vienna Danube Waterfront, responded to this reviewResponded August 22, 2014

Dear stevenmorley,

Thank you for sharing this great feedback on Tripadvisor!

With pleasure I read that you very much enjoyed your second stay and I hope your husband’s 50th birthday was special! Furthermore, I greatly appreciate your positive feedback on our breakfast offer and our Waterfront terrace.

Thank you also for sharing your restaurant recommendations!

I hope to welcome you back again soon.

With best regards from Vienna,
Markus Hussler
General Manager

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Reviewed August 19, 2014

I would describe the location as a good place to relax. The Danube might not be blue, but it is undeniably pleasant to have your breakfast or an evening drink along its banks. Not many nearby restaurants other than at the hotel to eat at, but we did enjoy our meal at the marina restaurant - maybe a ten minute walk. Once you are at the metro, perhaps ten or so minutes away, it is a short hop to the city. Speaking of walks: There is a more direct walk to and from the metro station and the hotel than described on the hotel website. It is really a bike/pedestrian path, for the most part, that takes you right by a market. The latter's 2 euro bottles of wine assisted in the relaxation process.

Regarding the hotel and staff. Very nice. No complaints. I should mention that being a gold Hilton member might get you upgraded to a room with a view of the Danube, but not necessarily access to the executive lounge.

Stayed: August 2014, traveled with family
1  Thank Paul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Markus H, General Manager at Hilton Vienna Danube Waterfront, responded to this reviewResponded August 22, 2014

Dear Paul,

First of all I would like to thank you for taking the time to write a review on Tripadvisor.

I read with pleasure that you very much enjoyed our location on the river Danube and that you felt comfortable during your stay with us.

At the same time I would like to thank for your comments on the description on our Website. We will take a further look at it in order to improve the description. I am also happy to inform you that we have recently updated the signage from the metro station to the hotel.

Thank you once again for your valuable time and feedback and I would be delighted welcoming you back with us again soon.

With best regards from Vienna,
Markus Hussler
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Vienna Danube Waterfront

Address: Handelskai 269, Vienna 1020, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna > Leopoldstadt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Vienna
#21 Business Hotel in Vienna
#39 Family Hotel in Vienna
#41 Luxury Hotel in Vienna
#47 Romantic Hotel in Vienna
Price Range: $80 - $371 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Vienna Danube Waterfront 4.5*
Number of rooms: 367
Official Description (provided by the hotel):
Light and airy - this is the atmosphere of the Danube, and the inspiration behind the unique design and ambience of the newly restyled Hilton Vienna Danube Waterfront. Take pleasure in the fresh, modern look of this uniquely located hotel, the perfect setting for your next special event. During the day, take in the stunning views from our meeting rooms that inspire visionary business deals. At night, the inviting terrace of our Waterfront Kitchen beckons diners to relax and savour delicious cuisine near the gentle waves of the river. Everything is easily accessible from our hotel. St. Stephen's Square is just a 10-minute ride away by underground and just as close are UNO-City, Austria Center and the Prater, Vienna's most extensive park and recreational area. Even the Messe Wien Exhibition Center is just a short walk away. After a busy day, relax in our stylish and spacious guest rooms, the largest in Vienna. Make the most of our welcome amenities and the high level of service for which we are known. ... more   less 
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Also Known As:
Hilton Vienna Danube Hotel Vienna
Vienna Hilton

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