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All reviews city centre cool hotel free wifi minute walk smoked salmon nice stay checking in standard room junior suite reception area rooms are small nice breakfast metro station on foot buffet breakfast public transport playstation
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Reviewed 2 weeks ago via mobile

All the staff here were so lovely and spoke good English. The lounge/bar/reception area is decorated very originally and it makes a lovely place to sit for a drink or get some food. We tried each meal in here at least once and it was all very nice good value as portions are massive, drinks are lovely. The room was clean and the location is good takes about half an hour to walk to city centre.

Date of stay: January 2019
Trip type: Traveled as a couple
Thank vickietravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucas G, Operations Manager at Pentahotel Vienna, responded to this reviewResponded 1 week ago

Dear guest,
many thanks for your cool great 5-star review!
I am really happy to read that you especially liked our cozy lounge area, good location and staff members.
We hope to see you again oneday - we are looking forward to it!
penta loves YOU!
Lucas Galanulis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

The location is great and the hotel offers great service and breakfast. Rooms are ok, they lack a safe and adjustable temperature. Beds and pillows are soft, but that’s a matter of liking. Staff is very good.

Date of stay: December 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ErikScheep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Friendly staff, fine restaurant, super-comfy beds, full breakfast buffet, free wi-fi (not fast, but who cares) and fitness/sauna space as a surprise.Some nightly noise from other door-slamming guests, but overall quiet and peaceful (we were on 5th floor on the back).

Date of stay: December 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Trek55470621082
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucas G, Front Office Manager at Pentahotel Vienna, responded to this reviewResponded 2 weeks ago

Dear guest,

thank you for your great 5-star review for our hotel.
I am happy to read that you really liked our beds, breakfast buffet and our staff members.
I am sorry some other guests were noisy during the night and that you did not have a good sleep this night.

We hope if you return to Vienna someday you will choose again our pentahotel.

All the best for you and many regards from Vienna,
Jasmin Li
Assistant Operations Manager

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Reviewed 3 weeks ago

If you are looking for a typical Viennese hotel, this is probably not it. It is eclectic, eccentric and funky. However, the employees who man the bar/check- in couldn't be nicer or more helpful. Any glitches we ran into were quickly and caringly remedied.
The hotel is situated about a mile from the town center. This was good for us as it allowed for a nice walk to and from the venues featured downtown.
Our bed was extremely comfortable and I loved the separate comforters for my husband and me.
The breakfast buffet is spectacular. Everything anyone would want to eat was made available. It took courage not to overeat.
The price of the hotel including the breakfast was most reasonable. So if you are hoping not to take out a loan to experience the beauty of Vienna, this may be your best choice.

Date of stay: December 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank kathyc89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucas G, Front Office Manager at Pentahotel Vienna, responded to this reviewResponded 2 weeks ago

Dear Kathy,
first of all I want to thank you for the time you took to write us a feedback.
I am glad you liked our special, fancy and a bit urban style and the big compliment for our staff members and spacious breakfast buffet. I will definitely share your lovely words with my team.
If you are returning to Vienna, it would be an honour for us to welcome you again.
We wish you all the best and send you warmest regards,
Jasmin Li
Assistant Operations Manager

ps: penta <3 you!

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Reviewed December 14, 2018

Nice hotel in a convenient location for the underground trains/Around a 20 minute (easy) walk into the city.Wonderful hard working staff.... especially Sandra who was helpful throughout our stay.The room, although a touch on the small side (because we requested a quiet room) was kept clean and tidy.... as was the rest of the hotel.The room would have benefited from the addition of a safe and tea/coffee making facilities. Overall, A good hotel.THANK YOU.

Date of stay: December 2018
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Merlin101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucas G, Front Office Manager at Pentahotel Vienna, responded to this reviewResponded December 16, 2018

Hi Merlin,
THANK YOU for your great feedback.
I am happy you enjoyed your stay with us and I will share your words with my team and Sandra ;) She will be happy about your lovely words.
We wish you a wonderful pre-christmas time and would be happy if we could welcome you again with us.

Many regards,
Jasmin Li
Assistant Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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