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“A decent hotel” 4 of 5 bubbles
Review of Hotel Fuerst Metternich

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Hotel Fuerst Metternich
Ranked #162 of 367 Hotels in Vienna
Certificate of Excellence
Perth, Australia
Level Contributor
107 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“A decent hotel”
4 of 5 bubbles Reviewed June 18, 2013

Lovely modern room with very comfortable bed and lovely bathroom. The entry and reception is quite different, traditional style, a bit pokey but interesting.

The location is good; Vienna is a sprawling city and this is not too far from the centre and close to rail transport.

Fairly bland service biut overall a good value hotel.

Room Tip: Try for one of the renovated rooms
See more room tips
  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Marakesh23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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361 reviews from our community

Traveler rating
    103
    181
    50
    17
    10
See reviews for
42
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37
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Any
English first
Winsford, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed May 13, 2013

This is a typical city Hotel albeit beautifully old fashioned. It is very difficult to actually see the name when coming down the road and at street level there doesn't appear to be a hotel name on the door. However you do enter another world inside, small Victorian grandure. The room was pretty basic but I think that with the advent of en-suites the room sizes diminished; however it had everything we needed. There was a kettle and cups - with no makings - but I'm sure if we'd asked it would have arrived.A very convenient hotel with the metro and buses very close by. Breakfast was a bit lacking I must say and positioned so that there was a constant queue. The staff where Ok and I would recommend it for a city break.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank angibo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Viennart, Manager at Hotel Fuerst Metternich, responded to this review, May 14, 2013
Thank you for your feedback and the time you took for writing some comments. It helps us to improve our services and other guests to decide for a hotel.
We are happy to hear that you enjoyed your stay and you like our hotel. If you would tell us, what exactly you missed on the buffet breakfast we could think about some new offers on our buffet. You can also write me directly: anita.schlattner@austrotel.at
We would be happy to see you again in our hotel Fürst Metternich!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tbilisi, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed April 29, 2013

As I mentioned in the title, the hotel staff was very helpful and friendly. I liked the rooms and what's main, the location of the hotel was very good. from there, it's very convenient to get to any destination. Overall, I am satisfied with their service.

  • Stayed April 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Shotiko02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Level Contributor
37 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed April 12, 2013

As soon as you enter the hotel's door you feel as if you are in the 19th century Vienna: wonderful staircase with two columns at the entrance, fine metalwork. I appreciated it very much as well as the ideal location of the hotel. It takes 10-15 minutes by foot to get to the Kunsthistorishes museum, 10 minutes by metro to reach St.Stephan's cathedral. Mariahilfer strase is ideal place for shopping and you feel safe at any time of the day.
The bathroom is large and clean but the room itself looks rather dull, and the furniture and curtains seem shabby.

  • Stayed April 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank cigalle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Viennart, Manager at Hotel Fuerst Metternich, responded to this review, April 15, 2013
Thank you for your feedback and the time to write some words about our hotel. It helps us a lot to improve our service. We are happy to hear that you enjoyed the stay in our hotel!
I will ask the housekeeping to check on the curtains but we will get new ones in most of the rooms soon!
We would be happy to see you again in our hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
İstanbul, Türkiye
Level Contributor
57 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed April 8, 2013

It's a simple hotel don't expect too much . You get for what you pay.. It's clean and very centrally located in one of the busiest streets in Vienna. Not far from the Central Station. Steps away the subway..

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Blitzistanbul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed April 5, 2013

Exactly why the name Metternich of the famous Austrian politician was chosen for this hotel , i do not know., but I discovered the fascination of the hotel owner for another political figure, namely Che Guevara, with pictures of the revolutionary adorning the walls of the breakfast room. His portraits and profiles at various ages in black and white were quite captivating. and lest it gets too boring and sombre, he contrasted it with black and white pictures of Hollywood singers of the .50's on the opposite wall including Frank Sinatra, Dean martin Louis Armstrong and others.
The breakfast spread was good with a varied choice of fruit, cheese, cold meat ,bread, pastries and beverages, hot and cold. We were thrilled to be able to choose Assam tea among others to wash down.the food.
The hotel staff were helpful, specially the office staff who on request booked a variety of tours that all started from the hotel.
The hotel was very close to a metro station and several bus routes.There were also a large number of eateries close by.
The rooms were very small and cramped. and the heavy curtains were in need of a wash.
The rooms were accessed by a lift that started from the mezzanine floor, led up by a flight of stairs, This proved quite a problem with our heavy cases.

  • Stayed November 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Sosi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Viennart, Manager at Hotel Fuerst Metternich, responded to this review, April 9, 2013
Thank you for your time to give us some feedback, which helps us to improve our services. I am glad to hear you enjoyed it in our hotel. I will forward it to our hotel staff!
The reason for the pictures of singers and Che Guevara in our breakfast room is actually the cocktail bar in our hotel, as we use the same room, and the owner of the bar was from cuba and the bar focuses on rums/drinks from there.
I will also talk to our housekeeping staff and check the curtains.
Thanks again for your feedback!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rugby, United Kingdom
Level Contributor
93 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 bubbles Reviewed March 27, 2013

This hotel is ideally situated - it is very close to a Metro Station. It is in a side street (you enter through a strange and rather unwelcoming door!!) You manage your own luggage - be warned the lift is compact!!
The rooms are small, functional but clean. Housekeeping staff are very efficient. (Very efficient. We took a travel kettle and immediately we received a printed letter instructing us not to use it - because of health and safety reasons. So, if you take a kettle - keep it hidden!!)
The staff on the Reception desk are vey helpful, the breakfast Staff are grudgingly helpful and the Barman is extremely rude.
On the subject of the Bar I will say this. I have never been treated so rudely in any hotel I have stayed in. Sadly this would put me off coming here again. We walked into this dark gloomy bar for a drink. First of all, we were told in a pre-emptory tone that 'You can't sit there, those seats are reserved!' We asked for two beers and were informed in no uncertain terms, that 'this is an American Cocktail Bar, we don't do beer'.' (I have been to Cocktail bars in America - this was nothing like them. For a start the barman are very welcoming, pleasant and helpful. Not like this chap. I work in an Hotel in England and I doubt if this barman - with his rude, objectionable and overbearing attitude would have lasted a week. The bar stank from cigarette smoke. The three punters in the otherwise empty bar were all smoking. The drinks were over priced. (9 euros for a small shot to 200 euros plus for a shot of Louis Trieze Brandy.) Give it a miss there are plenty of other bars in the main street - with a great atmosphere, pleasant barman
The hotel is, otherwise, ideally situated. Two stops from the centre of Vienna.
The breakfast is quite adequate.
Stay here if you on a 'City Break' but go to Spar or Aldi for drinks.

Room Tip: hotel is in a side street - don't ask for a view.
See more room tips
  • Stayed March 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Johnsorrento2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Viennart, Manager at Hotel Fuerst Metternich, responded to this review, April 10, 2013
First of all I want to say thank you for your feedback and your time to write some comments. With this we can improve our service.
I want to let you know, that we decided to ask our guests not to use water cettles or irons as it already happened that it started to burn, so we want to make our guests to be aware of that.
Concerning the barkeeper I will forward the informatin to the owner of the bar. The cocktail bar is leased, so i can not decide who works there. For sure, the cocktails are maybe not the cheapest but they stand for their quality and they are one of the best in Vienna. We will try to improve the service there!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Fuerst Metternich

Property: Hotel Fuerst Metternich
Address: Esterhazygasse 33, Vienna 1060, Austria (Formerly Austrotel Fuerst Metternich)
Location: Austria > Vienna Region > Vienna > Mariahilf
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi )
Hotel Style:
#108 Romantic Hotel in Vienna
#124 Business Hotel in Vienna
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Fuerst Metternich 3*
Number of rooms: 54
Official Description (provided by the hotel):
We are pleased to present the rich in traditon Boutique Hotel Fürst Metternich in hostoric splendor as an individual, family run boutique hotelTradition & FlairThe Hotel Fürst Metternich offers its guests the unique flair of Vienna at the turn of the 19th to the 20th century. The building in the style of the German Neo-Renaissance was built in 1896 and is embedded in a row of houses with typical Viennese character. A special highlight is the preferred downtown location in a quiet side street of the shopping boulevard “Mariahilfer Straße“. ... more   less 
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Also Known As:
Austrotel Fuerst Metternich Vienna
Austrotel Fuerst Metternich Hotel Vienna

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