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“Another Super Schick Hotel”
Review of Hotel City Central

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Hotel City Central
Ranked #55 of 361 Hotels in Vienna
Certificate of Excellence
GreenLeadersBronze level
Scotland
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Another Super Schick Hotel”
Reviewed October 19, 2010

We had stayed at their Sister Hotel,Hotel Stefanie, (just a few doors away) four years ago and both were found to be top class.All staff at the City Central were very helpful in many ways and the breakfast selection was fantastic.Just one thing on this point.The coffee pots need to be renewed .The hotel location is great to walk to the city centre, 2 small supermarkets just doors away, U Bahn Station a short walk away also.I would like to go back some time.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Boez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel City Central, responded to this review, October 25, 2010
Dear Boez!

Thank you for choosing again a Schick Hotel for your Vienna stay.

We are happy to learn, that you enjoyed your stay at the Hotel City Central and thank you for your compliments.

We noticed your remark regarding the coffee pots and are pleased to announce that we are already replacing them!

Your evaluation helps us to can control and improve our service and quality. Thank you for your constructive cooperation.

With pleasure we look forward to your next Schick Hotel reservation.

In the meantime, we remain,

with kind regards

Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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760 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
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English first
UK
Level Contributor
234 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
Reviewed October 10, 2010

We spent a few days at the City Central - positioned close to the Danube canal - with the city centre just over the road. Reception staff were absolutely excellent - friendly, efficient and keen to please. We moved rooms several times and never felt that it was a bother to the staff. I have specific dietary needs and they were (mainly) catered for.
Some of the 'tourist' information was incorrect, but it wasn't for want of the staff trying for us. Restaurants were recommended - bus tours were offered, etc.
The cocktail bar at the Albertina Museum was excellent lunch value - and the Artemis Greek restaurant is well worth a visit.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
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Helpful?
2 Thank OakwoodUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel City Central, responded to this review, October 18, 2010
Dear OakwoodUK!

Thank you for posting your comments regarding your stay at our Hotel City Central.

With pleasure we learn that you enjoyed your stay with us and appreciate your compliments.

Your remark regarding the “tourist” information has been noted, thank you for steering our attention to it.

We hope that you will visit us soon again and look forward to welcome you back.

In the meantime, we remain,

with kind regars

Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
520 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
Reviewed October 10, 2010

I stayed at the Hotel City Central for 2 nights and very much enjoyed it. The room was large and clean. It was at the back of the hotel and did not have any road noise. The front desk staff were very helpful and spoke excellent English. The breakfast buffet was real good and even had Austrian sparkling wine. The hotel is about a block from the subway and easy walking distance to the major city center sights. I booked on their web site and got a good rate, especially compared to what I was seeing at similar hotels in Vienna. I have nothing but good things to say about my stay.

  • Stayed September 2010, traveled with friends
    • Value
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Helpful?
1 Thank Jim_atl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel City Central, responded to this review, October 12, 2010
Dear Jim_atl!

Thank you for reviewing our Hotel City Central.

We are delighted that, after careful consideration, you have chosen our house for your stay in Vienna and were not disappointed.

We very much appreciate your compliments and would be very pleased to welcome and pamper you again.

Looking forward to your next stay with us, we wish you a nice autumn.

Best regards

Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Piscataway, New Jersey
Level Contributor
142 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed August 31, 2010

For the price, I felt this was a pretty good deal. The room itself wasn't great. It was pretty small and outdated looking. It does have free wifi but it was a little spotty. The air conditioning on the other hand worked extremely well. It was also pretty noisy and we were woken up several times in the morning. However, our friends, who stayed on a different floor said their room was quiet. On the plus side, the location was excellent! It is a short walk to the subway and only one stop from Stephensplatz (St. Stephen's Cathedral, Imperial Palace and a lot of restaurants and shops nearby) Also it is next to a supermarket which was very convenient. Another plus was that the hotel rate included a buffet breakfast which had an excellent selection. This saved us a lot of time and money. Overall, if you are looking for a good location and relatively inexpensive hotel (considering Vienna's prices) this is a good value. If you are looking for more comfort, you need to either pay more or stay farther outside the city center.

  • Stayed August 2010, traveled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank skupie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel City Central, responded to this review, September 7, 2010
Dear skupie!

Thank you for taking the time to write us an assessment.

With pleasure we learn that our Hotel City Central convinced you thanks to its geographical situation, the breakfast buffet and our price offer. Thank you for your compliments.

Regarding the room: we are sorry to learn that it did not fulfil your expectation and therefore you were not able to completely enjoy your stay with us.

Kindly note that we offer different room categories and also apartments can be booked. We would be pleased to advise you. Please do not hesitate to contact us.

We hope that you still had a nice stay with us and look forward to your next visit.

With best regards from Vienna

Linda Labschütz / Internet Guest Relation Manager
Schick Hotels – Over a century of Viennese charm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ireland
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed August 24, 2010

Nice hotel, very close to the city centre and the underground, fantastic front desk staff but whatever you do don't arrive for breakfast with 15 minutes to spare!

Having checked the breakfast times the day before, we decided to have a little lie in on the Sunday morning and arrived down to breakfast 15 minutes before it was due to end, now bearing in mind that it's a buffet breakfast we didn't think that would be a massive problem. However, we were met with 'what time do you call this' and basically got given out to for having the audacity to look for breakfast within the designated times! We quite rudely offered tea/coffee and shown to the buffet table which was in the process of being cleared away. We stayed for our breakfast, which had been paid for in advance, and on leaving the person in charge approached us - I thought we might be getting an apology but instead we were asked if we would be there the next day and informed that the next day's breakfast would be finishing at 10.30 and that we should not arrive at 10.15! This experience clouded what was a very pleasant stay in a otherwise friendly hotel.

  • Stayed August 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CJG97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel City Central, responded to this review, August 30, 2010
Dear CJG97

Thank you for reviewing our Hotel City Central.

We read your review attentively and very much regret your negative experience at breakfast.

We can assure you that we attach great importance to make guests feel comfortable and we certainly did not want to make you feel unwelcome at breakfast.
Our waitress approached you by leaving, to inform you about the different ending times of the breakfast during the week. Saturday and Sunday the buffet is available until 11.00 a.m and from Monday to Friday until 10.30 a.m.
Of course information can be said friendly and this is no excuse for a rude service.

Please do accept our sincere excuses.

Your review has been discussed with the staff and the breakfast buffet will not be cleared up till the end times.

We thank you for your critic, which has enabled us to optimize our offer.

We hope that you will give us a further chance to convince you about our service and quality consciousness and therefore look forward to your next booking.

With best regards from Vienna

Linda Labschütz / Internet Guest Relation Manager
Schick Hotels – Over a century of Viennese charm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 27, 2010

A very nice hotel, perfectly located in a quiet area only 5 minutes walk from Stephansdom and Vienna city and 2 minutes to Ubahn, tram and buses. We came by car and it was very easy to find. High standard in the room, friendly and helpful staff, good breakfast, attractive atmosphere. We are very satisfied with our days at the hotel.

We found it by recommendations at internet.

  • Stayed July 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank stina046
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel City Central, responded to this review, August 2, 2010
Dear stina046!

Thank you for reviewing our Hotel City Central.

With pleasure we learn that you spend a nice stay with us and that you choose us thanks to a recommendation.

We are happy that our offer convinced you too and thank you for your compliments.

We would be very pleased to welcome you back soon.

In the meantime, we remain,

with kind regards

Linda Labschütz / Internet Guest Relation Manager
Schick Hotels – Over a century of Viennese charm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ireland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 7, 2010

I have just returned after a wonderful week in Hotel City Central. I chose the hotel after much research and many visits to Trip Advisor! I was not disappointed.
The service in this hotel is outstanding. All staff members were friendly, polite and helpful and made us feel very welcome.
We stayed in room 515 which was lovely , had air conditioning (very important)and a little balcony. It was to the rear of the hotel so there was very little noise and we slept peacefully after busy days exploring beautiful Vienna. The room and indeed the whole hotel was spotlessly clean. The breakfast room was spacious and elegantly decorated and the breakfast was unbelievable. Everything was fresh and delicious and there was wide range of foods to suit all tastes.
The location of this hotel is excellent. It is only a few minutes walk from the underground and tram stops and is within waking distance of all the major sites.
I highly recommend this hotel to anyone who likes a quiet oasis in a busy city.
The greatest asset of this hotel is its staff who are wonderful. We would like to say a special thank you the the gentleman who was mostly on duty during our stay (June 28th to July 5th) Unfortunately we didn't get an opportunity to thank him for his hospitality as he was not present when we were leaving.

  • Stayed July 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank IrelandCuairteoir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel City Central, responded to this review, July 12, 2010
Dear IrelandCuairteoir!

Thank you for posting your comments for our Hotel City Central.

We are very happy to learn that you passed a nice week in our beautiful city and that you enjoyed your stay with us.

After checking with the Hotel manager, we could find out that Mr. Richard Steinhofer was on duty! We passed him your compliments, which he very much appreciated. Thank you.

We hope that you will visit Vienna soon again and will then be happy to welcome you back!

In the meantime, we wish you a nice summer.

Best regards!

Linda Labschütz / Internet Guest Relation Manager
Schick Hotels – Over a century of Viennese charm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel City Central

Property: Hotel City Central
Address: Taborstrasse 8, Vienna 1020, Austria
Location: Austria > Vienna Region > Vienna > Leopoldstadt
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#22 Green Hotel in Vienna
#35 Family Hotel in Vienna
#42 Luxury Hotel in Vienna
#49 Romantic Hotel in Vienna
#68 Business Hotel in Vienna
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel City Central 4*
Number of rooms: 58
Official Description (provided by the hotel):
The name already reveals much about the smart Hotel City Central’s advantages. The central location near the 1st District, the historic centre of Vienna, coupled with the employees’ typical Viennese charm and a perfect price-performance ratio, distinguish this hotel. Behind the stylish facade, guests find a perfect refuge for their stay in Vienna. 58 rooms and three individual apartments in a nearby building are all convincing thanks to modern comforts such as air conditioning, FLAT TV with Sky programs, and WLAN (free of charge). A special attraction is the Winter Garden with its pyramid-shaped glass roof where a rich and varied breakfast is served. Covered parking spaces are also available. ... more   less 
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Also Known As:
Hotel Appartements City Central
Appartements City Central Hotel
Best Western Vienna

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