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Traveler rating
603
483
114
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11
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All reviews sister hotel danube canal short walk family room recommend this hotel excellent location excellent breakfast hop on hop off bus reception staff stephens cathedral tea and coffee making facilities twin room air conditioning u bahn station the hotel is clean very pleasant stay public transportation
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Reviewed 4 weeks ago

This lovely hotel has decently sized rooms for a reasonable price, considering that Vienna is an expensive city. The location is simply great, just 10 mins (or one metro stop) from the very centre of the city. Breakfast has an ample variety and food is quite good - my suggestion is to include freshly made omelettes as an option.
I highly recommend the Hotel City Central!

Date of stay: September 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank André C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel City Central, responded to this reviewResponded 3 weeks ago

Dear André C,
We are very glad that you enjoyed your stay at our Hotel City Central and thank you for your nice feedback and your compliments. Please be informed that omelettes can already be ordered. Don't hesitate to ask directly on site our breakfast team. They'll be happy to help you.

Hoping to soon welcome you back again, we remain,
with best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

The site was good, but the room walls are really(!) thin, meaning I could hear my neighbour talk. I also happened to be in a room apparently upstairs from the kitchen, meaning I was woken up by the smell of bacon around 6 a.m. I would not rate this as a 4* hotel due to the overprice and condition of the premises, but the service was very friendly and location good!

Date of stay: September 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank AnnaWBusiness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel City Central, responded to this reviewResponded 4 weeks ago

Dear AnnaWBusiness,
Thank you for taking the time to evaluate your stay at our Hotel City Central. We are sorry to read that you were not completely satisfied about your visit due to the assigned room. Please do not hesitate to contact our reception team directly during your stay, enabling us to offer you alternatives. We took notice of your remark regarding the sound-proof and regret that this mindered your experience. Please do accept our excuses.

We appreciate your nice compliments for our team as well as the location and hope to soon get a further chance to welcome you back.
In the meantime, we remain,
with best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Didn’t look much from outside but when you walk in it looks so much better. The welcome was warm, the room was nice and comfortable and all very clean and spacious. Breakfast was really good with massive selection! Would defiantly stay here again.

Date of stay: September 2019
Trip type: Traveled solo
Thank Traveller4528
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel City Central, responded to this reviewResponded 4 weeks ago

Dear Traveller4528,
Thank you so much for your nice compliments. We are happy to learn that you enjoyed a great stay at our Hotel City Central and we look forward to your next Vienna visit.

In the meantime, we remain,
with best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 15, 2019

The hotel was very nice but the main reason I wanted too let management know what a wonderful staff of people they have. Everyone was extremely nice and helpful and a special acknowledgement to Ahmed (I assume the night manager) who went above and beyond helping us.

Date of stay: August 2019
    • Value
    • Location
    • Service
Thank Kay D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel City Central, responded to this reviewResponded 5 weeks ago

Dear Kay D,
Thank you so much for your nice compliments and especially for pointing out our team. With great pleasure we already passed your review internally (and to Ahmed!).

We hope you had a nice journey back home and look forward to welcome you back again at our Hotel City Central.
In the meantime, we remain,
with best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 15, 2019

Rooms are small and need updating, breakfast was very nice good selection, lobby is also very dated not very inviting. Location is good walking distance to everything. Very nice Jewish restaurant up the street called Bahur Tov

Date of stay: September 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank izzygallegos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel City Central, responded to this reviewResponded September 16, 2019

Dear izzygallegos,
Thank you for informing us regarding your impressions. We are sorry that the style of our Hotel City Central did not meet your expecations and we noticed your remarks. The lobby bar has just been updated and furnished to match the hotel ambience.

Maybe we can reccomend you another Schick Hotel for your next Vienna stay? Our traditional Hotel Stefanie (the oldest Hotel in Vienna) or our Hotel Capricorno with its modern ambience. Do not hesitate to contact us directly at the time of your next reservation. We will be pleased to help you find the fitting offer.

We appreciate your nice compliments for our breakfast selection and the hotel location and look forward to your next Vienna vacation.
In the meantime, we remain,
with best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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