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“Satisfying!”
Review of Hotel City Central

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Hotel City Central
Ranked #69 of 361 Hotels in Vienna
Certificate of Excellence
GreenLeadersBronze level
Tehran, Iran
Level 3 Contributor
16 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Satisfying!”
Reviewed April 5, 2014 via mobile

I stayed in this hotel for 5 days and I am completely satisfied with this hotel, comparing to 5 star hotels and the price that you have to pay, this hotel gives satisfying services. Easy access to all public transportations, and being close to the center is a great plus point. Services like cleaning and responding to your request were well done. The breakfast could be better but it was just enough to enjoy. The only negative point I can mention is that you could hear a weak sound from the street in the night which can be disturbing for sensitive people, though it was ok for me because it gave me the feeling of a living town and I could sleep. And the other was that there were no hair conditioner, toothpaste and toothbrush, and no flip flop to wear! Which was surprising for me and troubled me a lot! I don't know if it is the matter of being 4 star or the style of hotels in vienna, but I didn't expect it.
Anyway, all in all, good enough to think about staying there again if I will be back to vienna oneday, and to suggest it to other friends!

Stayed March 2014
Helpful?
Thank Mahsanafisi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel City Central, responded to this review, April 16, 2014
Dear Mahsanafisi,

With pleasure we read attentively your review and appreciate your nice comments.

As you wrote we do offer a soap dispenser with a shower- and hair-shampoo; but no conditioner. We are sorry that you missed this offer. Toothpaste and toothbrush are available at the reception! Please do not hesitate to ask our staff directly during your stay, so we can react immediately.

We thank you for recommending us to friends and look forward to welcome you back in future.

In the meantime, we remain,

with best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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791 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (64)
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Athens
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 26, 2014 via mobile

We visited the city central hotel after looking at the reviews and because of that I must say we were quite disappointed as we expected much more. The hotel is close to the center but it cannot be characterized as "central". The breakfast buffet has a variety of delicacies but is far from a 4 star hotel breakfast . The room was ok but you can hear EVERYTHING from the other rooms. People were opening their room doors and I thought someone was coming in mine! The only thing in which we agreed 100% with the positive reviews is about the friendliness of the staff at the reception who were very helpful. In a few words it is a great 2-3 star hotel with no sound proof, free wi fi in room and relatively close to the center.

Stayed March 2014, traveled as a couple
Helpful?
1 Thank Dannytz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel City Central, responded to this review, April 15, 2014
Dear Dannytz,

Thank you for reviewing your stay with us. We are sorry that we could not completely fulfil your expectations. The Hotel City Central is situated in the 2nd district of Vienna, only a few steps away from the 1st district and Schwedenplatz, which is the beginning of the old city centre and offers a great subway and tram connection.

Our breakfast buffet offers: cheese, sausage and ham made in Austria, local seasonal fruits and vegetables, aromatic, continually freshly baked Viennese rolls, a variety of fresh breads, cakes and many sorts of sweets, marmalades made of fresh fruits, 100% Lower Austrian honey (produced by an employee of Schick Hotels), Austrian free-range eggs for your soft-boiled and fried eggs, fruit juices, champagne, mineral water, mueslis, yogurts, butter, spreads and a 'Healthy & Light' section with organic fruit juices, low-fat and lactose-free yogurts and milk, turkey ham and sausage, diabetic marmalades and diabetic honey.

We noticed your remark about the soundproof and hope you still could enjoy restful nights.

With pleasure we read that you were very happy with the friendliness and helpfulness of our staff and thank you for your compliments.

We thank you for describing your impressions and hope you had a pleasant journey home.

Best regards from Vienna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antwerp, Belgium
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 17, 2014

Fantastic hotel in center of Vienna.
Everything at walking distance. Very good price/quality.
Incredible breakfast, almost unlimited choice ... everything fresh.
Cosy and charming small hotel with very personal service.
Everybody is extremely polite and willing to help you.
I can recommend this hotel as well to families as to business people.
This hotel is also very close to the cat (train to airport) and bus to the airport.
I always book this hotel, it's my favorite !

Room Tip: i have been in this hotel a lot of times, the room was always very good.
See more room tips
  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ivo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel City Central, responded to this review, March 19, 2014
Dear Ivo S,

Thank you for choosing again our Hotel City Central. We are delighted to be your favourite hotel for your Vienna stays and we appreciate your compliments and recommendation.

We already forwarded your praise to the entire team and look forward to welcome you back soon.

In the meantime, we remain,

with best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens
Level 5 Contributor
66 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed February 26, 2014

The hotel is nice in a very good location in walking distance to the city centre . The staff was very kind and helpfull. The breakfast delicious with good variety .The room was small but clean and cosy.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SofiaAthens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel City Central, responded to this review, March 19, 2014
Dear SofiaAthens,

Thank you for sharing your impressions with us and the TripAdvisor community. We are very glad to learn that you were satisfied with your stay and thank you for your nice compliments.

Regarding the room size: our Hotel City Central offers different room categories which vary in size and you also have the possibility to book apartments. We will be pleased to advise you at the time of your next booking.

In the meantime, we wish you a nice spring beginning and remain,

with best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stuttgart, Germany
Level 5 Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed January 26, 2014

This hotel is very classy and comfortable. The rooms are just right for however many people in your party. Very nicely decorated. Staff that are knowledgeable and friendly. The breakfast alone is worth the trip. Huge by European standards. Should even satisfy the most demanding American travelers. It is also just a short walk across the river to the Inner Stadt where most of Vienna's historic treasures are.

Room Tip: Rooms on the courtyard have a decent view without any street noise.
See more room tips
  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ed M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel City Central, responded to this review, January 29, 2014
Dear Ed M,

thank you for recommending our Hotel City Central to further travellers.

We are happy that you enjoyed your vacation and appreciate your compliments.

We wish you a nice winter continuation and remain,

with best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 25, 2014

Hotel is clean, quiet, located 10 minutes walk from the center. 2 minute walk from the Metro
Courteous service from service providers.
Allowed us early check in and late check out.
I want to commend especially the receptionist Rainald M. Egerth
That his recommendation was helpful and gave excellent service.
The room was a bit small but clean and very comfortable heated.
I'm sure I'll be back to this hotel.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Devy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel City Central, responded to this review, January 29, 2014
Dear Devy B,

With pleasure we read your review and already passed your compliments to the Resident Manager Mr. Rainald M. Egerth.

Please be informed that the Hotel City Central offers different room categories and also apartments. Do not hesitate to contact us at the moment of your next booking. We will be pleased to advise you.

Looking forward to welcome you back in the future, we remain,

with best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 6 Contributor
101 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed January 22, 2014 via mobile

We stayed here just before Christmas and although it is definitely not the most modern or "boutique" hotel out there, I would highly recommend it primarily because the reception staff are tremendously friendly and helpful and because it is very clean and great value for money. Breakfast is also really good. The only negative thing is that the walls between the rooms are paper thin so if this is likely to bother you or you don't have earplugs then you might want to think about whether you stay here. I would stay again (I have earplugs).

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LondonComfortseeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel City Central, responded to this review, January 29, 2014
Dear LondonComfortseeker,

Thank you very much for writing an assessment regarding your stay at our Hotel City Central.

We are glad to learn that despite the problems caused by the soundproofing, you enjoyed your holidays and would like to visit us again in the future.

We already passed your information and hope to welcome you back soon.

In the meantime, we remain,

with best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel City Central

Property: Hotel City Central
Address: Taborstrasse 8, Vienna 1020, Austria
Location: Austria > Vienna Region > Vienna > Leopoldstadt
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#23 Green Hotel in Vienna
#35 Family Hotel in Vienna
#49 Romantic Hotel in Vienna
#51 Luxury Hotel in Vienna
#68 Business Hotel in Vienna
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel City Central 4*
Number of rooms: 58
Official Description (provided by the hotel):
The name already reveals much about the smart Hotel City Central’s advantages. The central location near the 1st District, the historic centre of Vienna, coupled with the employees’ typical Viennese charm and a perfect price-performance ratio, distinguish this hotel. Behind the stylish facade, guests find a perfect refuge for their stay in Vienna. 58 rooms and three individual apartments in a nearby building are all convincing thanks to modern comforts such as air conditioning, FLAT TV with Sky programs, and WLAN (free of charge). A special attraction is the Winter Garden with its pyramid-shaped glass roof where a rich and varied breakfast is served. Covered parking spaces are also available. ... more   less 
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Also Known As:
Hotel Appartements City Central
Appartements City Central Hotel
Best Western Vienna

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