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Hotel City Central
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Reviews (911)
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All reviewswalls are thinsister hoteldanube canalshort walkreception staffhop on hop off busrecommend this hotelfamily roomexcellent locationstephens cathedralexcellent breakfasttwin roommain attractionslovely hotelpublic transportationstar hotelu bahn station
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274 - 279 of 911 reviews
Reviewed January 10, 2014

Location excellent.Breakfast fantastic! Would highly recommend this hotel. Good value for money. Very easy to access subway and get around Vienna. Is a little difficult to locate from the street, but easy access to the subway more than made up for this. I would definitely stay at this hotel again.

  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank ernest w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel City Central, responded to this reviewResponded January 15, 2014

Dear ernest w,

Thank you very much for your throughout positive comments. We are delighted that you fully enjoyed your stay at our Hotel City Central and would be glad to see you soon again in Vienna.

In the meantime, we remain,

with best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2014 via mobile

Great location and very good breakfast included with the room rate. The reception staff were all friendly and helpful. The rooms need a bit of refurbishing and a touch of modern freshness! Overall great experience and would certainly stay in again

  • Stayed: October 2013
    • Value
    • Location
    • Rooms
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Thank Aznavour33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel City Central, responded to this reviewResponded January 15, 2014

Dear Aznavour33,

We are glad to learnt that you made an overall great experience and would stay again with us.

We noticed your improvement suggestions and look forward to welcome you back soon.

In the meantime, we remain,

with best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2014 via mobile

All of the reviews I have read are accurate in that the service, breakfast and value are outstanding. The furnishings, carpets and linens are all a bit worn. I stayed in a single room, which may account for this. The room was very clean, so the shabby but not chic of the room was tolerable. What was a bit more difficult was the noise. I could hear my neighbours conversation and the sound of water rushing every time the upstairs neighbours used their bath. Overall, I recommend this hotel given its price and outstanding service.

Thank Fortheus N
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
linda_labschuetz, Internet Guest Relation Manager at Hotel City Central, responded to this reviewResponded January 14, 2014

Dear Fortheus N,

We thank you for reviewing us and taking this possibility to inform us about your experience.
We noticed your critic regarding the furnishings, the carpet and the lines and already passed your important information to the involved department and our direction. With pleasure we will discuss your important improvement proposals, when planning future renovations.

With pleasure we learn that you were very satisfied with the offered service, the breakfast and our price value ratio; but we regret that you found the room having a bad soundproof and hope that you still spend restful nights with us.

We are happy that you still recommend us and would be pleased to welcome you back in future.

In the meantime, we remain,

with best regard from Vienna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed December 8, 2013

I was staying in this hotel during 4 days. The hotel has a wonderful location, just 200-300m from the undergound station and just a 5 mn walk from the Cathedral of St.Stephen. The staff is very professional and nice. I celebrated my birthday during this stay and the staff put in my room a plate of fruit and a bottle of wine. The hotel is ancient but offers all the comfort. However the soundproofing is poor and you can hear all the sounds from your neighbor room, The breakfast is great but it seems that personal is not enough for all demands, Overall a good value for money and I recommend it !

  • Stayed: December 2013, traveled with family
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Thank JoseP5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel City Central, responded to this reviewResponded December 11, 2013

Dear JoseP5,

Thank you for choosing our Hotel City Central to celebrate your birthday. We are happy that you found it a good value and thank you for your recommendation.

We noticed your remark regarding the sound-proof and still hope you could spend some restful nights.

We assure you that we want to offer each guest a nice stay and the breakfast offer is an important part of it. Your feedback has already been passed to the service staff, thank you.

Wishing you a nice Christmas season, we remain,

with best regards from Vienna

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Reviewed November 24, 2013

Just returned from a 4day break, ideal location for exploring Vienna. However the hospitality shown was exceptional. Helpful, pleasant, informative, friendly, knowledgeable, and I could go on. Basically they do no wrong.

Room Tip: To the front
  • Stayed: November 2013, traveled with family
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Thank carly778
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel City Central, responded to this reviewResponded November 26, 2013

Dear carly778,

We appreciate your nice compliments and are very happy to read how much you enjoyed your holiday in Vienna.

We hope you will keep us in good memories and wish you a joyful Christmas season.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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