To start with some positives, the location of the hotel is OK, just in Schottenring, which is approximately 15-minutes walk from the most important places in Vienna. However, this was the only positive impression I had.
This is officially 5* hotel, but what I experienced felt like a 3*-standard in Poland. First, this hotel is simply old and outdated and desperately needs renovation (e.g. TV set in my room could well be placed in a museum of the 80ies). Then, service & quality: having booked a non-smoking room, I was given a room that resembled a smokers' lounge in an airport (you know those glass cages filled with people & smoke?). Everything smelled with cigarettes, so I asked for the room to be changed. After a long time at the reception desk, I was given the smallest room I have ever seen in a 5* hotel. But there was a bed, so I wasn't complaining... soon it turned out that the the room was overlooking Schottenring and that the windows were manufactured in times, when nobody knew the word "soundproof". This room was awfully noisy.
I guess this is enough to ruin a weekend stay in a 5-star hotel. So just add an incredibly small breakfast area, which was so overcrowded that I had to wait for a table and people were queueing to get food from the trays... half of which were empty. Add the waiter in the hotel restaurant (called No. 3), who looked offended that I ruined her evening, being blunt enough to order a glass of wine. And add the driver of the hotel limousine, who took me to the airport, thinking he is Michael Schumacher and Vienna streets are like Monza circuit.
- Official Description (provided by the hotel):
- The Vienna City Hotel de France is the first address for an unparalleled holiday in Vienna, the capital of Austria. In this exclusive hotel no wish stays unfulfilled during your city trip to Vienna. The charming Hotel de France lies in Vienna’s first district right by the famous Ringstrasse, one of the most beautiful boulevards of the world. It is perfect for extensive shopping trips through Vienna. One of Vienna's landmarks the Stephans Dome - is situated in direct proximity to the hotel. Free Wi-Fi and hot buffet breakfast included. ... more less
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- Also Known As:
- De France Vienna
- Hotel De France Vienna