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“Ok for a short stay”

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Park Inn by Radisson Uno City Vienna
Ranked #108 of 358 Hotels in Vienna
Certificate of Excellence
Reviewed September 2, 2013

We stayed at this hotel for 5 nights. Its an average hotel for the price they charge. The rooms are simple with old wooden furniture. The carpets are old as well not been changed for years. We had a suite which was good size with microwave and basic utensils provided. There was NO in room safe but there was one at the front desk with no extra charge.
One thing i would like to comment was the breakfast. The breakfast was very basic unlike what has been written in some reviews. There are no eggs to order and they donot refill the food once a particular food item is over and as soon as its 10 am they close the breakfast room and remove the stuff so that you cant have more....so be in time for the breakfast.
The reception and the front desk staff was very helpful and gave us good hints about sight seeing. The metro is around 500 meters away and across the road. The shuttle bus too is near metro station
The final opinion ..a little pricey hotel for the amenities.

Room Tip: Corner suites are suny
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  • Stayed: August 2013, traveled with family
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Thank 14oct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elisabeth K, Administration at Park Inn by Radisson Uno City Vienna, responded to this reviewResponded October 25, 2013

Dear 14oct:

Thank you for taking the time to write a review about your last stay with us. Your positive comments regarding our staff are highly appreciated and I will forward it to them. I am sorry that you couldn’t enjoy the breakfast to 100%. We do have certain breakfast times; however it is not ok, if the staff closes the buffet, if there are still guests. I will definitely check on this. I hope that upon your next stay, we can meet your expectations.

Best regards,
Elisabeth

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206 - 212 of 678 reviews

Reviewed August 29, 2013

In visiting IAEA, the rate was 97 Euro and provided breakfast. Check-in was easy, Shuttle service was on-time and dropped me at the door after an 18 hour day. Breakfast is far better than you can imagine for the price. Room was clean, quiet and reasonable appointed. If you need to get a very early flight the limousine was great (I left at 4:30 am). The Danube is around the corner and the subway is two blocks up the street. Restaurants do not abound in the area but with the train so close it is an easy ride to town.

I stayed for 4 nights. If very hot out the air conditioning keeps pace but it will be warmer in the pm hours.

  • Stayed: August 2013, traveled on business
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Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elisabeth K, Administration at Park Inn by Radisson Uno City Vienna, responded to this reviewResponded September 19, 2013

Dear Richard H:

Thank you for your positive comment on TripAdvisor. We are happy to hear that you enjoyed your stay with us. The location is, especially for visitors of the Vienna International Center, very good. It is also great to hear that you really liked the breakfast buffet. Your positive comments are highly appreciated.
We are looking forward seeing you again soon.

Kind regards,
Elisabeth

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Reviewed August 29, 2013

An excellent hotel at a very convenient location opposite to Vienna International center.If you enjoy travelling by Tube , Bus, Tram, Try this hotel. You can reach any corner of the City...City and other tours are conveniently arranged by Hotel....at affordable cost.This hotel has rooms even with Kitchen....Offers great corporate discounts. Corteous staff and great support to the new comers to this city. Good to see Trip advisors trophy at the hotel. Try exploring this wonderful city by bicycle..

Room Tip: Rooms on any side of the hotel are good.
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  • Stayed: August 2013, traveled on business
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Thank vvrsrao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elisabeth K, Administration at Park Inn by Radisson Uno City Vienna, responded to this reviewResponded August 29, 2013

Dear vvrsrao,

Thank you very much for your great review about your last stay at Park Inn by Radisson. It is good to hear that you enjoyed your entire stay. Your positive comment regarding the staff is highly appreciated and will be shared with the team.
We are looking forward seeing you again soon.

Kind regards,
Elisabeth

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Reviewed August 27, 2013

Excellent Hotel Stay.

Can not fault the stay in any way. Location, Staff, very clean and Breakfast was varied with plenty of room to sit without the hassle.

Metro Transport within 5 min walk. City in ten minutes by tube.

Would definitely stay at this hotel on our next visit.

Room Tip: We stayed on 4th floor - no noise and two lifts to use.
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  • Stayed: August 2013, traveled as a couple
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Thank Dennis W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elisabeth K, Administration at Park Inn by Radisson Uno City Vienna, responded to this reviewResponded August 29, 2013

Dear Dennis W,

we would like to thank for taking the time to share your review on TripAdvisor. It is always a pleasure to hear that we have fulfilled your expectations and that you would come back. This is one of the best compliments we can get.
We are looking forward to welcoming you back to our hotel in the near future.

Kind regards,
Elisabeth

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Reviewed August 8, 2013

We booked our stay for 2 days. On the day we arrived we noticed that the refrigerator (aka "mini-bar") was not working. Also, right after arriving we noticed that the previous occupier left the bedside table with some dressings and food, among other things.
At dinner we spoke with the receptionist and he assured us he would look about the refrigerator right away and talk to the cleaning staff.
That did not happen. We came back 2 hours later to the same broken refrigerator and dirty drawers. On the same night I also noticed that the inside of the quilt had hairs and pubic hairs (this is totally unacceptable for a 4* hotel in one of the biggest European capitals).
The bar and the bedside table stayed the same for the duration of our stay. No one took the time to clean it or fix things up.
I'm give it 2* just because the breakfast and dinner were very good. Besides that, I have stayed at better 2* hotels.

  • Stayed: August 2013, traveled with family
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2  Thank Lysin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johanna J, General Manager at Park Inn by Radisson Uno City Vienna, responded to this reviewResponded August 12, 2013

Dear "Lysin",

Thank you for taking the time to write about your last stay with us. Please accept our sincerest apologies. I assure you, that this is definitely not the service we offer and it is a shame that you couldn’t experience our service level.

The issues you described are deeply concerning and I would appreciate to contact me personally in order to discuss this with you.

You can reach me at 0043 1 260 40 606 or by email j.jahoda@whbg.at.

If you are planning a trip to Vienna again, I hope you will give us another opportunity so that we can restore your faith in us.

Kind regards,

Johanna Jahoda
General Manager

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Reviewed July 29, 2013

Good Hotel, Clean, Eco Friendly, Good staff, Good Breakfast, Good Location, Close to Metro, Close to Bus Station, Close to Exhixition Centre and I liked most is the Church opposite to the Hotel , its unfortunate that the Church Gates were closed...It seems like teh modern world trying to lock the God inside the Church..I wishes to enter the church but it left as I also seen a lake near by the Hotel...

Room Tip: Higer Floor rooms are good
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  • Stayed: January 2013, traveled on business
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Thank Andreia Ann G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elisabeth K, Administration at Park Inn by Radisson Uno City Vienna, responded to this reviewResponded August 13, 2013

Dear Andreia Ann G,

Thank you very much for your positive and compact comment regarding your stay with us. It is great to hear that you enjoyed your entire stay and that we could meet your expectation. Unfortunately, the church is closed on some days and upon your next stay you can ask at the reception for further information. Our team will be happy to help you.
We are looking forward seeing you again soon.

Kind regards,
Elisabeth

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Reviewed July 24, 2013

This hotel offers high standard of everything as usual. The room was great and the staff were extremely helpful. Parking is free. It has got the fastest wi-fi I have ever experienced in a hotel.
I would highly recommend it to people who like to stay way from the noise of the center. This is my second time at this hotel and I would stay there again if I visit Vienna again.

  • Stayed: July 2013, traveled as a couple
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Thank Iliyan I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elisabeth K, Administration at Park Inn by Radisson Uno City Vienna, responded to this reviewResponded August 13, 2013

Dear Iliyan I,

Thank you so much for your great review about your last stay at Park Inn. It is the best compliment for us to get the best possible rating two times in a row! Your positive comments are highly appreciated and will be shared with the entire team. Thank you.
We are looking forward seeing you again soon.

Kind regards,
Elisabeth

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Inn by Radisson Uno City Vienna

Address: Wagramer Strasse 16 -/18, Vienna 1220, Austria
Location: Austria > Vienna Region > Vienna
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#45 Business Hotel in Vienna
#61 Family Hotel in Vienna
#80 Luxury Hotel in Vienna
#112 Romantic Hotel in Vienna
Price Range: $83 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Inn by Radisson Uno City Vienna 4*
Number of rooms: 136
Official Description (provided by the hotel):
Park Inn by Radisson Uno City, Vienna is enviably located in Vienna's largest recreation area on the banks of the Danube. Close to the city centre, our hotel is right next to convention centre and the United Nations, making it convenient for both business and leisure travelers. The underground is just a 3 minute walk away and takes you directly to the city center within 7 minutes. Free Wi-fi is available in the entire hotel. Free Highspeed internet access is available in the entire hotel. Free private parking is available in our garage. ... more   less 
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Also Known As:
Park Inn By Radisson Uno City, Vienna Hotel Vienna
Park Inn Vienna
Park Inn Uno City Vienna

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