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“Comfortable stay, perfect location”

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Austria Trend Parkhotel Schoenbrunn Vienna
Ranked #83 of 358 Hotels in Vienna
Certificate of Excellence
Reviewed January 21, 2014

The Hotel is adjacent to the Palace Schoenbrunn so for tourists offers a superb location and is about 30 taxi minutes from the airport.

Some rooms offer views over the Palace Gardens (the rear of the Palace) and some look away from the Palace, and face the gardens to the rear of the hotel - but I suspect that these are also a lot less noisy as they are away from the main road.

The hotel is frankly huge, and appears to be about 3-4 buildings knocked together to create one vast building - so cozy it is not. But it is newly renovated, offers a breakfast on a par with "usual" expectations (warm cold, continental etc) and rooms are larger than average, offering a separated toilet and full bath. Nice.

The only gripe for me was the restaurant - the waiter claimed he was new, and this was his excuse for not being able to provide a wine list, not knowing the prices of the wine he discovered in the cellar and average rather sloppy service (not offering us the chance to taste the wine, mixing up orders on the table, clearing the table before all had finished eating etc.....)...I think the hotel drops a point on sloppy training on this one!

If you eat elsewhere though, you will not even notice....!

Room Tip: Rooms with Palace Views also are closer to the main transport square and busy main road so may be no...
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  • Stayed: January 2014, traveled on business
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1  Thank Dwatkinsuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed January 6, 2014

With only 1.5 days in Vienna, we decided to stay here as we were only visiting Schoenbrunn Palace and the zoo, and the being this was the Emperor's Guesthouse it seemed like the obvious choice for my 8 year old to feel like a Princess. The hotel is stunning and opulent, and the room was huge in comparison to the rooms we had in the rest of Europe. the staff were extremely friendly and helpful, and the location perfect for our needs. As noted by another review - the room smelled pretty bad. The window was open when we checked in but the smell was still pretty evident, and worse after the window had been closed over night. We were also near a set of stairs and it sounded like a heard of elephants were using them from around 6am in the morning and again in the evening - maybe some carpeting on them would dull the noise!

Room Tip: Stay away from the stairwell they are very noisy with foot traffic from 6am, and again in the evenin...
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  • Stayed: January 2014, traveled with family
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1  Thank Daisy07Perth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2014

We booked this travel package including flights and accomodation through a provider on the internet and suspect this is the reason why this stay has panned out the way it has.
We arrived at 11:00 at the hotel and they sent us away to come back at 3:00 since they only guarantee rooms in the afternoon. OK, fair enough, still not convenient.
Firstly the room that was given to us looks nothing like the photos that are circulating. This room is far from being modern, with 80s style furniture and a grubby old carpet with lots of stains. The room also smells and despite airing it out all day it still stank. The radiator is one of the old style radiators and makes noise all night - like sleeping next to a stream. The temperature can't be regulated individually and it needed a phonecall to reception to ask to turn on the heater since it was freezing on arrival. The windows had not been cleaned in months - the beautiful sunrise was a bit blurry. Absolutely no love on arrival - no slippers, no tea, no cups, no shampoo, no lotion, no soap, no extra blanket, no paper towels in the bathroom - really the basics completely missing. After the first day out we get back to the room - it is not made up! So we call reception: "ah sorry, we forgot". Ah right.
In general I would not call this place clean. Taking a bath with other people's pubic hair is not my idea of clean.
Despite it having been a good deal we are still paying a truckload compared to the standards this place is offering.

  • Stayed: January 2014, traveled as a couple
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Thank worldcitizen55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2013

I was struck down with the winter norovirus just before heading here for the weekend .. so it kind of curtailed our activities just a little ... however, the hotel was wonderful, grand and opulent, you get a true sense of how things must have been back in the good old days ..

Our room was a decent enough size and thankfully warm, on what was a cold weekend - I loved the breakfast - probably the best I've experienced .. I was kicking myself that I was unable to load up fully - doubly so when I spied the bottles of Prosecco just waiting to help kickstart your day ;-)

The hotel is not bang in the centre, but the station is on the doorstep and it is very quick and easy to get there .. don't let the distance put you off.

Word of warning .. getting a taxi from the airport is very pricey!! (about 50 euros) Get the train if you can .. it's very quick.

  • Stayed: December 2013, traveled as a couple
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1  Thank LastMinuteMan_ab76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 25, 2013 via mobile

The hotel has huge, so quiet and nice rooms to relax after your daily run around Viena (nice and perfectly clean bath as well), but the most important for us was the location /vicinity of metro station/ ! We were here with our kid and everything was just as it should be! Cannot say anything than one big "DANKE"!

Thank Dobril G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed November 26, 2013

This place is closest hotel to Schoenbrunn. However, the hotel is not close to the city center. The city center can be reached by a 5 minute tram ride and then by a 10 minute metro. The staff at the hotel was quite friendly. The restaurant as the hotel is not that great.

  • Stayed: July 2013, traveled on business
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1  Thank 4on4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2013

Stayed in this hotel for two nights. Very lovely place, located in a historic building next to Shoenbrunn Palace. Short metro ride from city center, so a convenient base for exploring Vienna. Underground station is next to the hotel. Hotel staff was very kind and helpful. I requested an early arrival and the room was ready right in time. Nice and spotlessly clean room. Bathroom is rather small though. Large flat screen TV, convenient bed. Internet connection worked well. Unfortunately, there was no tee/coffee facility in my room. Breakfast was very generous with a wide selection of different meals. This is a good place to stay for both a tourist and a business traveller.

  • Stayed: October 2013, traveled on business
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1  Thank Jolly-Stranger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Austria Trend Parkhotel Schoenbrunn Vienna

Address: Hietzinger Hauptstrasse 10-14, Vienna 1130, Austria
Location: Austria > Vienna Region > Vienna > Hietzing
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#33 Family Hotel in Vienna
#62 Luxury Hotel in Vienna
#65 Business Hotel in Vienna
#71 Romantic Hotel in Vienna
Price Range: $73 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Austria Trend Parkhotel Schoenbrunn Vienna 4*
Number of rooms: 312
Official Description (provided by the hotel):
Traditional Hotel, once the Emperor's Guesthouse, located opposite the Schoenbrunn Castle & Park. ... more   less 
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Austria Trend Parkhotel Schoenbrunn Hotel Vienna

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