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“Excellent city center hotel”

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Mercure Wien Zentrum
Ranked #120 of 362 Hotels in Vienna
Athens, Greece
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent city center hotel”
5 of 5 bubbles Reviewed March 25, 2013

Excellent service and very polite reception stuff. The rooms are very clean and quiet. Its breakfast was satisfactory. Its located 2 minutes away from Stephan Platz and 2 U1 metro stations. You are close to everything. Market, museums, coffee shops, restaurants etc. I would recommend it even for couples/families.
It's price is quite reasonable for Vienna.

Room Tip: Do not choose smoking rooms.
See more room tips
  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katerina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena Covelli K, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review, April 4, 2013
Dear Guest,

It put a smile upon our faces to know that we could make your stay an excellent one! Thank you for sharing your experience on Tripadvisor!
It will be a pleasure for us all to welcome you soon at the Mercure Wien Zentrum.

Elena Covelli & Team
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,446 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Oslo
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 23, 2013

Travellink suggested this hotel at a reasonable price and 4 stars. The room on the 5th floor was refurbished and very nice, the breakfast was well-assorted if not cheap. The reception was friendly, knowledgeable, serviceminded and efficient. The walk from the nearest U-Bahn (Schwedenplatz, Rotenturm exit) is not long, it is not far to walk to Stephansdom either. In the immidiate surroundings are nightclubs, cafes, shopping and the Jazzland - my favourite place.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gugenet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena Covelli K, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review, March 25, 2013
Dear Guest,

thanks so much for leaving a comment about your stay with us: it is always nice to receive feedbacks from our guest!

Our location in the heart of Vienna allows you to live the city at its fullest and I am happy to hear that you did! Thank you for your words about our team: I will share them with my colleagues, which will gain from them daily motivation!

I wish you happy Easter and hope to welcome you again at Mercure Wien Zentrum!
All the best,

Elena Covelli & Team
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Almaty
2 reviews
3 of 5 bubbles Reviewed March 14, 2013

Comfortable hotel, but nothing really special except location
Good location, but a bit pricey, therefore this doesn't get the accolades.
I paid extra for a premium room which was comfortable and clean. V nice bathroom.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank AverageJoe527
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena Covelli K, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review, March 18, 2013
Dear Guest,
Thanks so much for telling us about your recent visit to Mercure Wien Zentrum.
We were pleased to read you liked our Privilege room and bathroom and that you take advantage of our phenomenal location!
We look forward welcoming you again!

Best greetings from sunny Vienna

Elena Covelli & Team
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed March 11, 2013

Don't come here expecting a five star, sumptuous luxury hotel. But, when you consider the location, the price, the helpfulness of the excellent english-speaking staff, it's a great deal. The rooms are small, but clean and modern, with very good amenities (mini-bar, wifi, very clean bathroom, etc.) The location for tourists who expect to see most of the sights in central Vienna is perfect. A ten minute walk from St. Stephen's Cathedral and 15 min from the Hofburg. You can get to it from the airport on either the bus (which stops and departs from about 200 meters away) or the public transport to Schwedenplatz (switch at Stephanplatz). Nearby are supermarkets, a wurst kiosk, other shops and stuff you might need to make use of while you're there. We didn't try the restaurant but the bar was very nice to provide us a bucket of ice and two champagne flutes for us to take to the room. If you want to spend more time in lovely Vienna than in your hotel, but you want a comfortable place to stay at a very fair price, this is a great choice. Once again, the Accor chain represents quality for price!

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JOV66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena Covelli K, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review, March 15, 2013
Dear Guest,

thank you very much for your nice words about us! I’m glad you had a lovely time in Vienna and that your travels were made easier because of our unbeatable central location. It is great to know that you felt comfortable in the room and welcomed be our friendly staff!
We all look forward to seeing you again in the near future and send you the best greetings from wonderful Vienna!
Regards,

Elena Covelli & Team
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
94 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed March 8, 2013 via mobile

Centrally located, clean, nice sized room with a comfortable bed, staff that speak several languages for those who don't speak German and give great tips of places to see. Weirdly there is a strip joint in the next building but there was no noise or trouble there. Would stay there again for convenience and value for money

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HannahRandal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena Covelli K, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review, March 12, 2013
Dear Guest,

Thank you for taking the time to leave a review. I am delighted that you had an enjoyable time in Vienna and that Mercure Wien Zentrum was able to be a part of your experience. We would like to thank you for your comments about the room and the staff. We would be very happy to welcome you again here!

All the best from sunny Vienna,

Elena Covelli & Team
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio de Janeiro, RJ
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed February 20, 2013 via mobile

I stayed at this hotel for 8 nights and really liked it. The location is great: near subway stations, good restaurants, shops and Stephanplatz. The room wasn't big but that wasn't a problem for us. The bed was super comfy and the pillows too. The shower is great, but I didn't like the fact that it didn't have a door so the floor was always soaked after we took our shower. Breakfast was really good and they offer free wifi in the rooms. Staff were really nice. I will definitely stay at the Mercure Wien Zentrum if I visit Vienna again.

Helpful?
Thank Camila_O
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Elena Covelli K, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review, February 24, 2013
Dear Guest,

Thanks a lot for your nice words about your recent stay with us! It puts a big smile on our faces to read that you would choose us again and I am happy that you felt comfortable here, that you had an excellent sleep, and you got the best from our perfect location. Thank you once again and I hope to welcome you again soon!

All the best from a Vienna covered in snow!

Elena Covelli & Team
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Scotland
Level Contributor
78 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 bubbles Reviewed February 20, 2013

We chose this hotel for its location close to city centre and Swedenplatz for Airport bus connection and access to tube system . It proved a good choice. Room was nicely presented as was buffet breakfast. It met our needs well and is close to some good restaurants. Would not hesitate to return. An enjoyable stay. Thank you to all staff.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MatureStudent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena Covelli K, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review, February 24, 2013
Dear Guest,

Thank you to you for letting us know that you had a nice time here! Our unbeatable location, right in the heart of Vienna, allow our guests to get the best from their stays in the beautiful Vienna!
I hope we will have the chance to welcome you again in Mercure Wien Zentrum
Best greetings from all of us,

Elena Covelli & Team
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Wien Zentrum

Property: Mercure Wien Zentrum
Address: Fleischmarkt 1a, Vienna 1010, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna > Inner City , Innere Stadt
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#63 Business Hotel in Vienna
#80 Family Hotel in Vienna
#87 Luxury Hotel in Vienna
#89 Romantic Hotel in Vienna
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Wien Zentrum 4*
Number of rooms: 105
Official Description (provided by the hotel):
Right in the heart of Vienna in the historic city centre. Not only business life of the city takes place in close neighbourhood, also cultural life pulsates all around : St.Stephans cathedral, the State Opera, the recently re-opened Albertina, Hofburg, Museums Quarter and the exclusive shopping areas are within walking distance. The hotel offers all facilities for a perfect stay and more: individual service with Viennese charm and the world famous Viennese Cuisine. ... more   less 
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Also Known As:
Mercure Wien Zentrum Hotel Vienna
Mercure Hotel Wien Zentrum
Mercure Hotel Vienna

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