For the activities we were going to undertake in the 5 days we stayed in Vienna, Hotel Sacher Wien was absolutely perfect as perfect can be: watch La Traviata @the Vienna State Opera on our first night, then the ballet "Sylvia", attend the Johann Strauss & Mozart concert @the Kursalon concert hall, shopping and dining along Stephansplatz, visiting Stephansdom ~ Vienna's Cathedral, viewing renowned Impressionistic paintings @the Albertina museum, watch the training of the Lippizaner horses @The Spanish Riding School, sample the famous Sachertorte @our hotel's Café Sacher Wien without queuing outside...So ten-out-of-ten on Hotel Sacher Wien's location.

Second was the topnotch service especially of the Filipino staff of the hotel. Special mention goes to Jojo @the Café Sacher Wien, who unflappably got all the chaotic orders of a very hungry group of 12 right, while giving us some tidbits of interesting information about the hotel and the area around us, fielding our questions with aplomb. Then there was the first-rate service of Housekeeping, not only attending to every detail of my scribbled notes taped to our bathroom mirror asking for this or that, but also keeping our room immaculately clean, always with warm smiles.

Third was Concierge ~ ever-ready to cater to our whims for transportation, visits, restaurants, private tours, advice of any kind with the patience of Job and the knowledge of Solomon. Kudos!

Last but not least were our elegant chandeliered rooms (with five-star amenities and toiletries, lovely turn-down service, etc.), splendid lobby, restaurant(s) and their beautiful furniture and splendid surroundings.

Hotel Sacher Wien is pretty way up there, in my humble opinion, of a hotel that delivers dreamy surroundings and dedicated service, exceeding my expectations and making our stay a truly, TRULY memorable one. Thank you!

The Hotel Sacher Wien is magnificent and has a terrific location across from the Opera House and right at the beginning of the Kärntner Straße, Vienna's most important pedestrian shopping street. Our room came with included full breakfast, which is exceptional (including all the Sacher tort you might lust for) with service as elegant as the food, and even the housekeeping was notable (pretty much full service twice a day). Even the luggage service, arriving and departing, was memorably quick and helpful.
So why not five stars? The sole disappointment was a friendly but surprisingly inefficient and poor concierge desk. We had to follow up several times on requested reservations and other requests, and when we asked whether tie and jacket would be appropriate at the Symphony, we were told quite firmly that what I had on (a sweater) was more appropriate; in fact, nearly every adult male wore a tie and jacket, and many were wearing suits.
Aside from the disappointing concierge performance, the Sacher Wien ranks with the very best.