Old world classic hotel full of memorabilia and steeped with history. Once you get beyond the commercial hyperbole of the Sacher Torte you discover a very well located but old fashioned personal hotel. Suites were comfortably appointed and very warm and cost on a wet and windy day. Staff were eager to please wherever standards and expectations were not met. In room technology and engineering were not really contemporary but they still do try to get things done the old fashioned way. I brought my parents here to experience olde world and so they did with a very warm and personable Hotel Managing Director who made the time to walk them through the culture and history of Vienna. Food better had at the restaurants than in room service was limited in choice but reasonably good.
At the end of the day it’s the property, its legacy, it’s location and it’s staff that make this hotel a fine and venerable institution.

Gracious, chic, genteel, tasteful. All the superlatives for this amazing hotel. Normally prefer modern furnishings for hotels, but the Sacher was so warmly decorated and didn't feel intimidating despite its elevated stature. The rooms was beautiful and spacious. The bathroom had all the luxe touches, including heated floors. Location can not be beat. My only gripe was the overpriced Easter Brunch for EUR90. Nothing more than a regular brunch. The Marble Room was festive and beautiful but they did not do anything special with the food for that day. I can't give them less than five stars though, for the hotel.

To be fair the hotel is great, the location is perfect next to shopping streets and across of starbucks. You must take with you chocolate sacher cake. Been there 6 times or more unfortunately some expensive jewellery hve been stolen (forgot ring and nevklace on bathroom) i went to the gum when back it wasnt there.