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“Wonderful”
Review of Hotel Sacher Wien

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Hotel Sacher Wien
Ranked #5 of 361 Hotels in Vienna
Certificate of Excellence
Arlington, Virginia, USA
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Wonderful”
Reviewed August 23, 2013 via mobile

A very nice hotel. Because we were travel as a family of 5, we were given an adjoining room upgrade. The kids and my wife's mother got the "Candide Suite" and our adjoining room had a very nice balcony. We had a nice stay at the Sacher and the concierge was terrific. I had a toothache on the day before a national holiday. The concierge called several dentist offices until he could find one that was nearby and open that afternoon. In addition, the concierge recommended a number of good restaurants. At lunch time on the day we arrived, the hotel cafe was crowded. No problem, since we were hotel guests they saw to it that we got served in a timely manner. I highly recommend the Sacher.

Stayed August 2013, traveled with family
Helpful?
Thank Edjaym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Villa Park, Illinois
Level 4 Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 19, 2013

I could not image a better hotel to stay in Vienna or almost anywhere.
They treat their guests as guests and provide the best service. The concierge is best I have ever used. Their recommendations are outstanding and treat everyone with courtesy and respect. They were so helpful-Vienna would never be the same without them.
The hotel rooms are sumptuous with amazing amenities.
The location is right across from the Opera house and in the middle of the city. This hotel is a gem and a nation treasure for Austria.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
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Helpful?
Thank Patty E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 4 Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed August 16, 2013

I booked the room well in advance and communicated via email with Georgine at the hotel who had everything arranged perfectly for the 2 rooms I had reserved for myself and a friend. After a smooth as silk check in, lovely ladies at reception, I entered the room which was nothing short of luxurious. Every aspect of my stay was special. The buffet breakfast included tables of delicacies, a hot food area with chef cooking up omelettes and eggs, 4 different delish waters including amethyst, and Sacher champagne to go with the famous and delicious Sacher Torte. It was lovely! The hotel is across the street from the Opera and the Concierge kindly filled us in on the details of how to tour the Opera House, which we took advantage of and had a 50 minute English tour. This was so easy as the hotel has such a great location. Everything is nearby, sights, restaurants, shopping. Spend a little extra to stay here and you will not regret it.

  • Stayed August 2013, traveled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank NYtravelcriticintl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich
Level 6 Contributor
102 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed July 27, 2013

Vienna is my hometown, the city I grew up and the place i visit every other week. When on business I always stay in the Sacher Hotel. It is indeed a great place. The location is superb, the rooms very nice and the cleanest and best in shape rooms i have experienced in any european hotel. The breakfast in the Anna Sacher Restaurant excellent, the concierge incredibly helpful. Overall for me the best european city hotel. One can feel the personal touch of a family owned hotel and the hotel general manager takes personal care of the guests. Thumbs Up!

  • Stayed June 2013, traveled on business
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Helpful?
1 Thank MAGzrh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dhaka City, Bangladesh
Level 3 Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed July 26, 2013

Myself & my wife stayed at Hotel Sacher at Vienna from July 4 to 7. We believe this hotel is one of the best in town if you want character & history. Apart from this, the service is friendly & professional. From location point of view, it is the best if you want restaurants, shops and concert halls. Of course, their torte is very famous. Their restaurants serve excellent food and if you want a good 'schnitzel', this is where you should come!
The decor of this hotel goes back over a hundred year but continuous refurbishing gives you all the comforts of a new five star hotel, WiFi is free! Buffet breakfast is sumptuous, especially the choice of tea!
If we return to Vienna, we will stay in Hotel Sacher again.

  • Stayed July 2013, traveled as a couple
    • Value
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Helpful?
1 Thank SyedDhaka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Purchase, New York
Level 6 Contributor
127 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed July 25, 2013

Sacher torte will never the seem the same when it is on your breakfast buffet, Take all you'd like, but maybe you want to save some room for Gugelhopf, or strudel The Sacher's breakfast buffet is perhaps the best of its kind, with perfect croissants kept in a warming oven, fantastic breads, gourmet restaurant level cheeses, cold meats (try the truffled ham), smoked fish, yogurts, fruits pastries, and all you can drink prosecco. A chef will make egg dishes to order, and pair them with frikandelle, leberkase, or one of several kinds of sausage. The eggs were gorgeous with bright yellow-orange yolks suggesting good things in their feed.
Booking through FHR/PTS brought us an upgrade to the Masepa suite, which consisted of an anteroom with walk-in closet and a small buffet with minibar, together with a large bedroom with two exposures over the pedestrian street. Triple pane windows kept out the noise. Everything in the room was top quality, from the Mulderhof duvets to the safe, which had a built in power port for recharging your laptop and was easily three times the thickness of the typical in-room safe.
Our large bath had a deep tub, a stall shower with rain shower head, and a glass enclosed toilet. No bidet though. Amenities were custom to the Sacher and chocolate scented. Bath robes and comfy slippers complete the ensemble. The Sacher does offer XXL bathrobes if you overindulge on pastry,
Check in was pleasant and friendly and check out even more so. (More torte) No surprises on the bill and as promised, the hotel charged a minimal amount (about 10 cents per minute) for calls to the US, which was good since my French SIM card was not permitting international calls from Vienna.
The concierges are quick to make a last minute restaurant reservation.
The location could not be better. Steps from the opera, U-Bahn, Albertina, many restaurants. Close by the Hofburg, and near the other music venues. As it is at the end of the pedestrian walk, cab access if fine. Our rate included an airport transfer in a nice S class Benz.
About the only criticism is the hotel did not replace the bottled water after the first day. There were water bottles in the minibar, but no price list, so we bought our own water at a nearby Billa and asked for ice. I was also misinformed that the Blue Bar permitted cigar smoking-it is only allowed in the Gallery, less atmospheric but covered with photos of celebrities. The bartender provided an elegant Sacher cigar ashtray- I wish they were for sale.
While staying here you will feel like a celebrity. Highly recommended. I hope I make it back.

Room Tip: I can't imagine they have a bad room. We certainly enjoyed our small suite -I can't imagine...
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jazz_and_cocktails
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 6 Contributor
79 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed July 22, 2013

What an amazing experence I had at this hotel ,If you want to stay at the best hotel in Vienna think of none other than Sacher Wien.
you know you have arrived as you face the hotel it is palatial like With its white edifice.
I stayed in a Junior suite on the 7th Floor with its own balcony/terrace.
The bathroom and shower facilities were spot on.

The hotel is decked with so muich history how it has been in the same family for few 100 years now and it is still mainained. It is a hotel that knows what it is to be Hospitable.
Check in receptionist and even the waitors and waitress are so polite and courteaous and resprtesent the hotel in perfection .
The breakfast was splendin and plentyful in its choice.

The place has a allure of charm.
If you want to stay in a charming hotel. .

its is perfect for families and couples and business men .
The lcoation is perrfec rightnext to the Albertina Museaum very central and next to the Shoppin street .

Room Tip: if you want the best suite have the one on the corner on the 7th Floor overlooking Albertina
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  • Stayed July 2013, traveled solo
    • Value
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Helpful?
Thank PareXcellence2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Sacher Wien

Property: Hotel Sacher Wien
Address: Philharmonikerstrasse 4, Vienna 1010, Austria
Location: Austria > Vienna Region > Vienna > Inner City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Vienna
#2 Romantic Hotel in Vienna
#3 Family Hotel in Vienna
#4 Spa Hotel in Vienna
#5 Luxury Hotel in Vienna
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Sacher Wien 5*
Number of rooms: 149
Official Description (provided by the hotel):
The deluxe Hotel Sacher Wien was established in 1876 by Eduard Sacher, son of the creator of the famous Original Sacher-Torte, and is still privately owned by family Gurtler & Winkler. Situated in the pulsative cultural heart of Vienna, directly opposite the state opera and Albertina gallery, the hotel is just moments away from the most impressing sights of the city. High-quality materials, high-tech equipment, imposing original oil-paintings and precious furnishings in all 149 rooms and suites as well as marble bathrooms with floor heating and flat screen TV's which are integrated into the mirrors combine living tradition with a modern spirit. ... more   less 
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Also Known As:
Sacher Wien Hotel
Sacher Wien Vienna

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