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“Always Grand”
Review of Grand Hotel Wien

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Grand Hotel Wien
Ranked #27 of 358 Hotels in Vienna
Certificate of Excellence
Reviewed May 11, 2014

Staying for the first time in this luxurious hotel , a beautiful old hotel whick kept its high standards.
Rooms are very spacious, big marbled bathrooms , very clean. What I liked most are the corridors, which are without smell, clean, and nice.
The breakfast is amazing, from arabic to japanese and continental breakfast, a big variety of
viennoiserie.The hotel is connected to a small mall.The location of the hotel is excellent for shopping and sight seeing.

  • Stayed: April 2014, traveled solo
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1  Thank Samia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this reviewResponded June 2, 2014

Dear Samia G. ,

We appreciate your comments regarding your recent stay at the Grand Hotel Wien. It is always a pleasure to receive positive feedback.

I will share your comments with our whole team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation.

Thank you again for sharing your experience, and we look forward to serving you in the future.

With kindest regards from Vienna,

Yours respectfully,

Horst Mayer
General Manager
Grand Hotel Wien

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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414 - 420 of 1,196 reviews

Reviewed May 4, 2014

After we stayed in Vienna in the summer of 2012 an drank a glass of wina at the terrace of the Grand Hotel I booked a stay at this hotel in november 2013 as a treat for my wife. The service was excellent,the room was very nice with a great bathroom. Breakfast was real good and we really enjoyed our diner at Le Ciel,a great restaurant in the hotel. The location is perfect.

  • Stayed: November 2013, traveled as a couple
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Thank WiBi15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this reviewResponded June 2, 2014

Dear Mr. Willem,

We appreciate your comments regarding your recent stay at the Grand Hotel Wien. It is always a pleasure to receive positive feedback.

I will share your comments with our whole team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation.Therfore your feedback is very important to us.

Thank you again for sharing your experience, and we look forward to serving you in the future.

Sincerely,

Horst Mayer
General Manager
Grand Hotel Wien

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 3, 2014

I booked this hotel as a package with Expedia fare/hotel! I cannot say how impressed I was with the hotel. The service, the concierge especially was superb and made our stay even better when he was able to get us tickets for the Vienna Philharmonic Orchestra who were playing during our stay. The room was fabulous, spacious and luxurious!
The food we ate in the hotel was superb and all in all we just had the most fabulous time.

Room Tip: We had a deluxe room.
See more room tips
  • Stayed: April 2014, traveled as a couple
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1  Thank Ctbm4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this reviewResponded June 2, 2014

Dear ctbm4,

We appreciate your comments regarding your recent stay at the Grand Hotel Wien. It is always a pleasure to receive positive feedback.

I will share your comments with our whole team but especially to our Concierge team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation.

Thank you again for sharing your experience, and we look forward to serving you in the future.

Sincerely,

Horst Mayer
General Manager
Grand Hotel Wien

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 29, 2014

A luxurious 5 star hotel with old world charm. The staff spared no effort to accommodate every request. Beautiful suites with tasteful decor offer every comfort. The location is perfect within a short walk from major sights

  • Stayed: June 2013, traveled as a couple
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Thank Frank N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this reviewResponded June 2, 2014

Dear Mr. Frank N.,

We appreciate your comments regarding your recent stay at the Grand Hotel Wien. It is always a pleasure to receive positive feedback.

I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation.

Thank you again for sharing your experience, and we look forward to serving you in the future.

Sincerely,

Horst Mayer
General Manager
Grand Hotel Wien

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 20, 2014 via mobile

Very classy hotel, very beautiful view, very nice location with 5 minutes walking to the Opera House & Hotspot area for restaurants & shopping. Breakfast was very good & room was very nice with a nice bathroom. I had a problem with the WIFI but the guys from IT were really helpful and solved it.

Stayed: September 2013, traveled on business
1  Thank Ahmed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this reviewResponded June 2, 2014

Dear Mr. Ahmed A. ,

We appreciate your comments regarding your recent stay at the Grand Hotel Wien. It is always a pleasure to receive positive feedback.

I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation.

Thank you again for sharing your experience, and we look forward to serving you in the future.

Sincerely,

Horst Mayer
General Manager
Grand Hotel Wien

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 17, 2014

First I have to share, I simply love Vienna and I could imagine myself living there. It's almost magical cultural place where you can be yourself. So I might be looking through rosa glasses.

This hotel is placed in the city center, a 5 minute walking distance to the main street Kaerntenstrasse. The staff is very helpfull and professional. The rooms are clean. Our room was facing not the main loud street, so we could sleep very well. The bathroom is pretty spacious. We went with a child and got an extra bed in our room without charge. I really don't have any critics. We had a very pleasant stay.

Maybe breakfast assortiment might be better, especially for us who don't eat pork, but everyone can find something for him/herself.

  • Stayed: April 2014, traveled with family
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1  Thank MalaSirena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcus F, Leiter Gästebetreuung at Grand Hotel Wien, responded to this reviewResponded April 18, 2014

Dear MalaSirena,

We appreciate your comments regarding your recent stay at the Grand Hotel Wien. It is always a pleasure to receive positive feedback.

I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation.

Thank you again for sharing your experience, and we look forward to serving you in the future.

With kindest regards from Vienna,

Yours respectfully,

Marcus Fürnkranz
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2014

The Grand Hotel has much to recommend it: a great location on the Kaerntner Ring, a stone's throw from the Opera,and therefore close to all the major sights; a setting of subdued elegance, a largely successful effort to provide its guests old world service and attention; a bountiful buffet breakfast; but above all, , in Stefano one of the best and most efficient concierge I have ever met (Musikverein and Hofburg mass tickets confirmed within a hour of my request from the U.S.!). A minor caveat is the patchy free internet, which no doubt can be avoided by paying the upgrade at 10euros (?) daily.

  • Stayed: April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Marie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcus F, Leiter Gästebetreuung at Grand Hotel Wien, responded to this reviewResponded April 18, 2014

Dear Marie C,

We appreciate your comments regarding your recent stay at the Grand Hotel Wien. It is always a pleasure to receive positive feedback.

I will share your comments with our team, especially to our Concierge Stefano, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation.

Thank you again for sharing your experience, and we look forward to serving you in the future.

With kindest regards from Vienna,

Yours respectfully,

Marcus Fürnkranz
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Wien

Address: Kaerntner Ring 9, Vienna 1010, Austria
Location: Austria > Vienna Region > Vienna > Inner City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#9 Spa Hotel in Vienna
#15 Romantic Hotel in Vienna
#22 Luxury Hotel in Vienna
#28 Family Hotel in Vienna
#28 Business Hotel in Vienna
Price Range: $255 - $677 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Wien 5*
Number of rooms: 205
Official Description (provided by the hotel):
The Grand Hotel Wien is one of the most luxurious hotels in Europe. Its location in the middle of Vienna, just a few steps to the Vienna State Opera and the ,,Kärntner" Street, is incomparable. The deluxe hotel combines noble ambience, best service and gourmet cuisine. The 205 luxurious and technically state-of-the-art rooms and suites guarantee comfort and well-being due to luxury furniture, elegant design and most modern technical equipment. Even the expectations of the most demanding guests are met. Guests can enjoy culinary delights in four restaurants and two bars. Highlights are the traditional Japanese restaurant "Unkai" and the restaurant "Le Ciel by Toni Mörwald", both decorated with numerous awards. Le Ciel by Toni Moerwald is also our Michelin-star awarded gourmet restaurant. The view over the rooftops of Vienna makes every visit at the gourmet restaurant of the Grand Hotel Wien an unforgettable event. Enjoy the extraordinary menus and excellent dishes in an exquisite atmosphere. At the Grand Spa 605, located on the 6th floor of the house, an oasis of tranquillity and wellbeing awaits you. The Spa is equipped with sauna, steam bath, a separate area for women with sauna, steam bath, quiet zone, a cardio area with the latest sports equipment and two treatment rooms with one of the most extensive cosmetics and massage treatments in Vienna. In the second basement, one of Vienna's biggest ballrooms, the "Quadrille" can be found, offering a glamorous ambience for every occasion. On the 4th floor new meeting rooms function for all kind of venues, conferences and press events. The demanding criteria of the prestigious international Green Globe label confirm the green stance of the Grand Hotel Wien on sustainable tourism in all of its establishments. Green Globe is an internationally recognized certification program designed for the travel and luxury tourism industry. Its Corporate Social Responsibility (CSR) standards are applicable to several types of structures such as resorts, spas and casinos. ... more   less 
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Also Known As:
Grand Hotel Vienna

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