I suppose you can find fault with any hotel if you look hard enough. My recent stay at the Grand Hotel was so easy and pleasant that I did not feel the need to get overly critical- I simply felt like I was taken care of in a luxurious but unpretentious way.
The hotel's central location is superb. I was met at the curb by the bellman, and my bags were whisked away. The desk staff was friendly and helpful. Within minutes I was in a well-appointed, comfortable room with an elegant marble bathroom.
I had lunch in the cafe on the lobby mezzanine, and the food was very nicely presented and served. I was in a bit of a rush, and the waiter was able to help without making it seem a problem.
I also used a conference room in the business centre on an upper floor. It was well appointed and the assistants were friendly and helpful.
I needed a five-star Vienna location, and the Grand Hotel delivered with style.More
- Free Wifi
- Breakfast included