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Grand Hotel Wien
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Savings alert! 17% below average rates

The price you found is 17% lower than this hotel's average rate of $330/night.

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Savings alert! 12% below average rates

The price you found is 12% lower than this hotel's average rate of $117/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

$203
Expedia.com
View Deal
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  • Pool
  • Restaurant
$367
$331
Expedia.com
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Certificate of Excellence
  • Free Wifi
  • Breakfast included
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Reviews (1,275)
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All reviewsle cielexclusive roomopera houseold worldturn down servicelobby barexcellent locationfive star hotelelegant hotelbeautiful rooma wonderful staystate operabeautiful citywithin easy walking distancepublic areasspanish riding schoollarge bathroom
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Reviewed January 21, 2013

If you want to be close to the opera this is probably your best choice. The Sacher, Bristol, Imperial just too expensive for what they offer and the Ring (sister hotel) less attractive. The rooms are spacy and well equipped and there end all the plusses. The breakfast is not up to par served in a room that feels much cheaper when compared with the rest of the public venues of the hotel, now that I mention it there is no decent place to relax or eat a proper meal (equivalent to the hotel's price and status) the service is sloppy or plain bad (it took 40 minutes and several complaints to get a toast at the cafe on the main floor )and there is a general atmosphere of neglect and indifferent attitude towards the customer. Pity because the location and the old Europe style building deserve better.

  • Stayed: October 2012, traveled as a couple
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4  Thank lefthil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2013 via mobile

great lobby-bar, good price for value, met with clients, cosy atmosphere, typical viennese style, excellent price for value, it is actually more comeptitive than most of the other normal average coffee shops in town. Don't get scared away by the luxury and extravagant environment, just go with it, sit back, relax and enjoy your vienna coffee / cake-time. Dress-Code: casual elegant, just wear a long-pants (no hot pants, no short-pants, short arm shirts, but it is airconned anyways).

Try out some hot chocolate and a vienna guggelhupf cake, the hot chocolate actually doesn't come as hot chocolate, this is what you get:

A) a cup of warm milk
B) hot choclate in a small can
C) whipped creme on a separate plate
D) one crostini-cookie (dip it into the hot chocolate afterwards

Advantage: you can measure the amount of chocolate and whipped creme by yourself.

It is just foot-steps from the subway station Karlsplatz (U1,U2, U4), tram D, 1, 2, 61, 71, etc etc etc) and the Grand Hotel Coffee is actually directly connected to the shopping center (Ringstrassen Gallerien).

I didn't stay in their hotel, just came by and visit. If you need free wifi access, just ask the receptionist and each device will get one username and password.

  • Stayed: January 2013
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Thank SQUALO85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 16, 2013

A truly luxurious and beautiful hotel. Vienna is a wonderful city steeped in tradition and breathtaking architecture and this hotel provides a perfect base. The rooms are very comfortable, the service warm, friendly and welcoming and the breakfast is heavenly.

  • Stayed: December 2012, traveled as a couple
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Thank LondonFlyerLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Hotel W, Guest Relations Manager at Grand Hotel Wien, responded to this reviewResponded January 21, 2013

Dear LondonFlyerLondon,

thank you very much for your comment here on the tripadvisor.com website regarding your recent stay at the Grand Hotel Wien.

It is a pleasure to here that you had a nice stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks.

Thank you again for sharing your experience, and we look forward to serving you in the future.

Sincerely,

Marcus Fürnkranz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 12, 2013

My wife and stayed here 07/01/2013 to 11/01/2013 for my birthday and we had an absolutely marvelous stay. It is everything you would expect from a five star hotel.
Every single member of staff is helpful and friendly.
From the moment we stepped out of the taxi upon arrival to the moment we left we felt as if we were valued quests.
We had a standard double room which was elegantly appointed, spotlessly clean and very quiet. The room had plenty of storage space and a safety deposit box (which was free).
The hotel is in an excellent location within walking distance of every thing you go to Vienna to see and do. Two minutes to the Stadt Opera, five minutes to the Hofburg and five minutes to the main shopping areas of Karntner Strasse.
If you intend visiting the Belvedere for the Gustav Klimt paintings, rather than walking all the way up Prinz Eugene Strasse, which is a bit grotty, you can enter via Rennweg which is much closer to the hotel.
We will return to Vienna as it is a beautiful city and we will certainly stay at the Grand Wien again.
I cannot recommend this hotel highly enough.

  • Stayed: January 2013, traveled as a couple
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Thank Urwinrom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Hotel W, Guest Relations Manager at Grand Hotel Wien, responded to this reviewResponded January 15, 2013

Dear Mr. Urwinrom,

We appreciate your comments regarding your recent stay at the Grand Hotel Wien. It is always a pleasure to receive positive feedback.

I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation.

Thank you again for sharing your experience, and we look forward to serving you in the future.

With kindest regards from Vienna,

MARCUS FUERNKRANZ

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Reviewed January 10, 2013

We went at grand hotel wien at december , 2010, only for one evening. It is a very nice hotel, at very central point.Our room was big, with a marvelus bathroom . The decoration and the colours at the room are very nice. When we arrived, they gave us another room , but we did not liked and they changed with the new one which was super ! the breakfast was delicious, it has everything! one of the best we have ever eat. The only problem we had was the cold water at the evening. They told us that was a problem for the hole hotel and next day will be o.k.but, next morning we left. Anyway, we want to be back at wien and stay again to grand hotel wien ! when we were leaving, the manager Stepfanie, came oyt ,to our taxi and gave us her card , because she listen that maybe loose our plain because we had to wait 30 minutes for chec out.But she apologized,so everything is o.k.

Room Tip: ask for a deluxe room.
  • Stayed: February 2012, traveled as a couple
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Thank avgerini g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Hotel W, Guest Relations Manager at Grand Hotel Wien, responded to this reviewResponded January 15, 2013

Dear Avgerini G ,
thank you very much for your comment you posted on the Tripadvisor website regarding your recent stay at the Grand Hotel Wien.
I am happy to hear that you enjoyed our facilities as well our services. I do apologize that we had indeed some issues with our water system that night. We were confident that could solve it within a couple of hours but had to experience that the issue was larger than expected. I am very sorry for that.
We thank you very much for your comments and we are looking forward serving you in the future.
With kindest regards from Vienna ,

Yours respectfully
Marcus Fürnkranz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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