I have to say it's my first review and I'm travelling a lot. Never did one before because I never had a bad experience like this.
Beautiful design hotel.... but... It's fun to be trendy but you also have to deliver good quality services. Which is not consistent in this place. During the day the service is ok but at night... The hotel bar the DACHBODEN, on the top level of the hotel, is also a very busy bar open late. They have DJ's and a loud crowd. I call the reception to complain about the noise because the walls and the mirror are shacking in the room... the receptionist told me she can't do anything for me. I ask Do you have any solution ? and she answer "You will have to put ear plugs"...... I will ask for a complete refund of my stay and make an official complain at The Design Hotel head office. They will have to make a choice - are they a trendy bar or an hotel ?
- Official Description (provided by the hotel):
- The 25hours Hotel at MuseumsQuartier is a relaxed hotel with atmosphere which draws upon the dreams and sensations of the circus world and presents elements from the big top in a new environment. The brightly coloured rooms and suites show off exclusive wallpapers from Berlin illustrator Olaf Hayek. 1500 FOODMAKERS serves cool Italian dishes with an American touch. The Dachboden bar with terrace has views over the rooftops of Vienna and is known far beyond the city.183 rooms • 34 suites • Mini-bar • Safe • iHome Sound Dock • iMac work stations • Free Wi-Fi throughout the building • Free MINI rental • Free bicycle rental • Jogging corner • 1500 FOODMAKERS restaurant with terrace • Burger de Ville summer garden • Dachboden bar with roof terrace • 4 function rooms • Mermaid’s Cave with sauna, steam bath and fitness room • Car park ... more less
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