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“Perfect in every way” 5 of 5 stars
Review of Pension Suzanne

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Pension Suzanne
3.0 of 5 Hotel   |   Walfischgasse 4, Vienna A-1010, Austria (Inner City)   |  
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Hotel amenities
Ranked #56 of 369 Hotels in Vienna
Certificate of Excellence
Tucson, Arizona
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Perfect in every way”
5 of 5 stars Reviewed January 17, 2014

For 7 days in Nov.2013,my sister-in-law and I stayed in the apartment style accommodation-large,comfortable, and kept spotlessly clean without any intrusion by an attentive and pleasant housekeeping staff.Getting to the 6th floor apt. in a quiet section overlooking a court type area was easy by lift.The owners,Michael and his wife, were helpful and pleasant in providing information.Michael addressed many of my questions by e-mail almost as quickly as I posted them which was an indication of the service we could expect.Arriving early,we were able to leave our luggage in the office while we acquainted ourselves with the area.The location couldn't be better as it allows for walking to most tourist attractions and transportation sites.We felt safe walking everywhere even at night when returning from restaurants,Christmas Mkts. and family members homes.Breakfasts were varied and fresh in a lovely appointed breakfast room and those providing service were attentive to our needs especially Sandra.At the end of our stay,Michael arranged for a car to take us to the airport.Surprisingly,the cost was less than the taxi we used on arrival but Michael's help with the convenience was priceless.
Because of our positive experiences at PS not only will we return but we have recommended all of you to friends and family.
Thank you,Michael and staff!

Room Tip: Rooms at the back were quiet
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  • Stayed November 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank Desertdweller98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michael_strafinger, Inhaber at Pension Suzanne, responded to this review, March 22, 2014
Dear Guest,
Thank you so much for your very positive Feedback. It is a great pleasure for us, that you hasd such a wonderful time in our Hotel and that you were so happy with our Location, our breakfast and our staff. Hope to welcome you again in our Hotel.
Michael, Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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694 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 12, 2014

The location is a great selling point, right next to opera house. The staff are exceptionally friendly and we were able to organise a tour through them, however the tour itself was a let down (the number one Vienna tour). The room was pleasant, but on the down side the shower was quite small. The breakfast was splendid and sumptuous!

  • Stayed January 2014
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank snoop696969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michael_strafinger, Inhaber at Pension Suzanne, responded to this review, January 16, 2014
Dear Guest,
Thank you so much for your very kind review on tripdvisor.
We are very happy, that you were so satisfied with our location, our breakfast and our staff.
Hope to welcome you again whenever you return to vienna.
Michael, owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlington, Canada
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed January 9, 2014

My husband and I spent four nights here at the end of December. It is very close to the Opera and the pedestrian shopping area that leads to Stephensplatz. Almost everything is within walking distance, and it was easy to reach from two of the train stations. The owners are wonderful people, so warm and helpful! They even got gluten-free bread and muesli for me for breakfast, which was very much appreciated. The breakfasts were wonderful - fruit, meat, cheese, breads, muesli, yogurt, juices...we didn't need lunch any of the days that we stayed here! Our room was a decent size, quiet, and very clean and comfortable. I would certainly stay here if we are in Vienna again.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Ali S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michael_strafinger, Inhaber at Pension Suzanne, responded to this review, January 16, 2014
Dear Guest,
Thank you so much for your very kind feedback.
We are glad to read ,that you were so happy with our central location, the size and cleanliness of your room, and the friendliness of our staff.
Certainly its also a pleasure for us to provide gluten free breakfast for our guests.
Hope to welcome you in our hotel whenever you come back to vienna.
Michael, Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed December 31, 2013

This is where to stay if you want be close to all the attractions. Reasonable rates, wifi we could pick up from our room and a wonderful breakfast made this the perfect hotel for our family vacation. We will stay here again.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Vivian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michael_strafinger, Inhaber at Pension Suzanne, responded to this review, January 3, 2014
Dear Guest,
Thank you so much for your kind feedback. It is a pleasure for us that you were so happy with our location, our breakfast and the price value of our hotel.
Hope to be your host again when you come back to vienna
Michael, owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Randburg South Africa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 31, 2013

We stayed here in June a few years ago on our way to and from Budapest. An excellent venue, quiet though close to shops and transport. Service friendly. Rooms clean and distinctive - not all alike. The hotel and furniture have an individual quality, like a large home rather than an impersonal hotel. It is obviously run by a family rather than a manager. Distinctive entrance with tall wooden doors leading on to a quiet courtyard in a traditional style. Breakfast offered a variety of delicious foods served promptly. We would definitely return to Pension Suzanne if we were back in Vienna. Our visit was a few years ago in June.

Room Tip: Staff stored extra bags when we went to Budapest.
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Libby03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michael_strafinger, Inhaber at Pension Suzanne, responded to this review, January 3, 2014
Dear Guest,
Thank you aso much for taking time to write such a good comment.
We are glad to read that you were so happy with our location, our breakfast, and the furniture of our rooms. Hope to be your host again whenever you return to vienna.
Familie Strafinger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, New York
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed December 31, 2013

wonderful location. Near opera and within 10 minutes of the Hofburg Imperial Palace as we were going to Le Grand Bal and wanted to walk to it. Beautiful area . Great coffee cafes . be aware at lunch time as places fill up fast and then you have to wait in a queue. Staff very friendly and room so cozy and comfortable. Breakfast was included and is ample. Good selection. Hot water was good . Hair salon across street ..pharmacy 2 buildings away. Just Peachy!

Room Tip: Heard no complaints about any rooms Internet is superb…bolt fast
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank PedroandDixie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michael_strafinger, Inhaber at Pension Suzanne, responded to this review, January 3, 2014
Dear Guest, Thank you so much for taking time to post such a good review on Tripadvisor.
We are very happy that you were so satisfied with your room, the breakfast, our friendly staff and our location. Hope to be your host again, whenever you return to vienna
Michael, owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 29, 2013

Great place to stay in Vienna. Very close to the Opera and easy walking distance to most attractions. Pension was very clean and friendly. Very helpful with information about Vienna. Would definately stay there again. Thanks,

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank ErichZ14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michael_strafinger, Inhaber at Pension Suzanne, responded to this review, December 30, 2013
Dear Guest,
Thank you so much for taking time an post such a nice review on Tripadvisor.
We are very glad that you were so satisfied with our location, the cleanness of our rooms and our friendly staff. I hope to be your host again whenever your return to vienna.
Michael, owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pension Suzanne

Property: Pension Suzanne
Address: Walfischgasse 4, Vienna A-1010, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna > Inner City
Amenities:
Hotel Style:
#31 Family Hotel in Vienna
#38 Romantic Hotel in Vienna
#118 Business Hotel in Vienna
Price Range (Based on Average Rates): $
Hotel Class:3 star — Pension Suzanne 3*
Number of rooms: 25
Reservation Options:
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Also Known As:
Pension Suzanne Hotel Vienna
Suzanne Hotel Vienna
Pension Suzanne Vienna

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