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“Super location and service!”
Review of Pension Suzanne

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Pension Suzanne
Ranked #129 of 359 Hotels in Vienna
Certificate of Excellence
Reviewed August 24, 2013

Our family of four spent 3 nights at the Pension Suzanne in July. Our room consisted of one big bedroom with two sets of double beds and the bathroom. The bathroom was large with a seperate toilet area, two sinks and shower with large changing area. The room was clean and adequate for our family. We were visiting during the heat wave and the fan was used constantly. Without it sleeping would have not occurred. The breakfast room was large and comfortable. Breakfast consisted of cereals, yogurt, hard boiled eggs, rolls, coffee cake, meat and cheeses. The staff was extremely friendly and helpful and went out of their way to assist you. One day our children asked for cold chocolate milk and they were out. Half way through breakfast the staff had ran across to another establishment to get them their cold milk! We also had a very early morning bike trip and the staff member came in 30 minutes earlier to give us our parking permit before we had to leave on our trip. The location of the hotel is inside the ring and just a few blocks from the opera house. We had easy walking to all the main attractions. We would highly recommend staying at the Pension Suzanne for its location, value and wonderful staff!

  • Stayed: July 2013, traveled with family
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1  Thank Mary42763
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed August 23, 2013

Pension Suzanne is in a great location! It's less than a block from the Opera and at the bottom end of Kartner Stasse, and a short walk to St. Stephen's Cathedral and Hofburg Palace. It's close to the subway and tram stop for the Ringestrasse. The outside of the building is unimpressive and you could walk by without knowing its there. The entrance and stairs are without character and far from luxurious. However, the room was very clean and worked well for our family. The beds were comfortable. Breakfast was satisfactory and the coffee was absolutely divine! Vienna has the best coffee we've ever had and the B&B was as good as any of the coffee houses. The staff was helpful and friendly.

The only reason we give Penison Suzanne 4 instead or 5 stars is they have no air conditioning and we happened to be in Vienna during a heat wave. The room we stayed in was in the back of the building, and even with the windows open and the fan on, it was stifling the first night! That said, it did cool off after a few hours. And to be fair, we had a long travel day getting there and were hot and tired to begin with. Also, there seems to be a theater in that courtyard and the first night after we went to bed there was a lot of engine noise with cars leaving. It was not a long time that it was noisy and the second night there was no activity.

This isn't a luxurious place to stay but it is a very nice, clean, well run, less expensive accommodation in a very expensive city.

  • Stayed: July 2013, traveled with family
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Thank bestkids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2013

We stayed here at the beginning of August during the awful European heat wave. As other reviewers have noted, the hotel is not air conditioned; however, nighttime sleeping was comfortable with the windows open and a fan turned on full blast. Newer hotels with A/C would definitely lack the Victorian charm and atmosphere. We had the room with big bed and green headboard pictured on their listing here, which faced the street. It was a bit noisy at first because of a restaurant across the street, but quieted down after the restaurant closed at 10 pm.

The location cannot be beat -- less than two blocks from the Opera and the city center, and an easy walk to the Stephansdom on the pedestrian mall -- yet the price is extremely reasonable. They require a credit card for booking but prefer payment in cash. Staff were all extremely helpful, even arranging a personal pick-up from the airport directly to the hotel that was only slightly more expensive than taking the CAT train -- a welcome treat, after traveling overnight, facing the extreme heat, and not knowing where we were going.

We would definitely stay here again.

  • Stayed: August 2013, traveled as a couple
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Thank ColoraturaSop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2013

Location - couldn't be better!
Room - very nice, old-style European
Clean - yes, very nice
Service - helpful and friendly, always available
Breakfast - excellent, good variety of cold food items
Price - very reasonable
A/C - non, ask for fans!

Room Tip: Rm 37 has a windown towards the street and another in the bath towards the ally. Good room.
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  • Stayed: August 2013, traveled with family
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Thank Marlin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2013

We spent six nights here in July and loved the place. It was a bit warm while we were there but they provided a fan and we were comfortable. The breakfast was excellent, hosted by an enthusiastic staff. The location could not be better. It is within walking distance of most attractions as well as having easy access to all kinds of public transportation. The large rooms were furnished in romantic Viennese style and the bathrooms were large with modern furnishings. We look forward to returning to Vienna and plan to stay here.

Room Tip: Rooms in back are probably quieter.
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  • Stayed: July 2013, traveled as a couple
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1  Thank MercatorSarasotaFL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2013

I stayd 3 nights in august this year and i was very happy with that hotel. The location could not be better - most of the attractions are in walking distance - so you can come home whenever you want and have a little rest. The rooms are furnished in an old romatically viennese style what we enyoed very much. Everything was very clean and the brekafastbufett was also very delicious.
Especially to mention is the very helpful staff. They were very friendly and helped us to find very good and reasonable restaurants, Cafés and the recommendations for the sights were also so efficient. I think you can`t find a better price value hotel here in Vienna at that location. Next time we definitely come again to Pension Suzanne.

Room Tip: We stayd in room 61 which was very quiet
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  • Stayed: August 2013, traveled as a couple
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1  Thank astrid t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2013

As far as I'm concerned, you can't ask for a better location in Vienna! My goodness, a block to the Opera House, a block to the Karntnerstrasse - this hotel is right in the hustle and bustle of Wien!
We were traveling with my 13 year old daughter and were upgraded to a HUGE apartment. We had 2 bedrooms, a bathroom and separate toilet, PLUS a huge living room - see photo. Plenty of room to spread out.
The furniture is on the older/antique side as they advertise - all very nice and comfortable. Our rooms were very clean and the bathrooms were spotless.
The breakfast every morning was delightful. The usual European cold cuts, cheeses, breads, perfect hard boiled eggs, tea, coffee, hot chocolate PLUS a different cake each morning. Delicious.
When we return to Vienna, we will definitely stay at Pension Suzanne.

  • Stayed: July 2013, traveled with family
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1  Thank KMoor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pension Suzanne

Address: Walfischgasse 4, Vienna 1010, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna > Inner City
Amenities:
Hotel Style:
#38 Romantic Hotel in Vienna
#117 Business Hotel in Vienna
Price Range: $97 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pension Suzanne 3*
Number of rooms: 25
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Also Known As:
Pension Suzanne Hotel Vienna
Suzanne Hotel Vienna
Pension Suzanne Vienna

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