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“Excellent location, but otherwise disappointing”
Review of Pension Suzanne

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Pension Suzanne
Ranked #74 of 361 Hotels in Vienna
Certificate of Excellence
Altadena, California, USA
Level 3 Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Excellent location, but otherwise disappointing”
Reviewed August 20, 2012

We stayed four nights at Pension Suzanne in early August. I would give the hotel only an average rating if not for its central location. The entry to the rooms is via a dingy, linoleum floored staircase; there is no lobby or central sitting area. The reception desk closes early in the evening, and the staff was business-like at best. Our room overlooked a busy and noisy street, and, since the hotel has no air-conditioning, we had to keep the windows open during the night. On a positive note, though, the hotel is only a few doors away from the Opera House and the Hotel Sachar--really well located. Still, I don't think I would stay there again.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AltadenaTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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761 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Vancouver, Canada
Level 6 Contributor
129 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed August 19, 2012

This pension is a series of nicely remodelled rooms in an old 8-floor apartment building. If you ignore the main entrance and hallway (like 60s block apartments), the rooms are elegant and clean. We had a large double facing the street which had people noise until 1-2am, but then it was very quiet. Our children's twin room faced the courtyard which was quiet but a little hotter.
The breakfast is ok, but I would prefer more fruit (they just had a basket with apples, oranges, pears,...) Staff was extremely helpful, and even let us store some food in their fridge.
Location is of course excellent: you can walk anywhere in the old town easily, and you are right near the Karlsplatz U-bahn station. I would definitely stay here again.

Room Tip: If you face the street, try and get a room on a higher floor so that you're slightly further awa...
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Claudia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level 4 Contributor
33 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed August 15, 2012

My 17 year old daughter and I stayed here for 3 nights in early Aug. We were very happy with our choice. The room had a fan in it and that came in handy. Very nice location and quiet enough for being so centrally located. The gentleman who runs the pension checked us in and was friendly and welcoming. There is nothing fancy about the room and bathroom but it was clean, comfortable, and well priced.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank momfrompr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsingborg
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 13, 2012

Pension Suzanne is defenitely the best place to stay in when you are visiting Vienna. It is situated in the very heart of Vienna and at very reasonably prices! From here you can easily walk to the most interesting places,

  • Stayed August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Claes R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 4 Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed August 13, 2012

Very comfortable, homely hotel in a great location. Ideal for all the sights, main areas. Tasty breakfast is provided and all the staff were lovely. I'd totally recommend this place and would def. stay again if I visit Vienna. Gay friendly too. Well Done Pension Suzanne!

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Owen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Finland
Level 4 Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 10, 2012

Very nice room, great breakfast and excellent coffee! Location is great and Vienna is one of the loveliest cities I have visited. Loved our nice quiet double room, appartment type, with shower, toilet, and the kitchenette.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AnsaFinland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Torrance, California
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 6, 2012

We stayed 3 nights in July. No doubt this a funky hotel with character. If you can overlook the entrance at first (a little seedy) you will find yourself in the heart of Vienna and all it has to offer. The staff is friendly but not that informative, that's okay because you are two blocks away from the tourist office where you can book your tours and get all the info you need. Tons of great restaurants all around. We would definitely stay there again! Rooms are small but clean. Beds are comfortable. Substantial breakfast.

Room Tip: Rooms in the back are much more quiet. Hotel has no A/C.
See more room tips
  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kikibab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pension Suzanne

Property: Pension Suzanne
Address: Walfischgasse 4, Vienna 1010, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna > Inner City
Amenities:
Hotel Style:
#31 Family Hotel in Vienna
#38 Romantic Hotel in Vienna
#118 Business Hotel in Vienna
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Pension Suzanne 3*
Number of rooms: 25
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Also Known As:
Pension Suzanne Hotel Vienna
Suzanne Hotel Vienna
Pension Suzanne Vienna

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