As Mercure's go, this one was a little disappointing. On the plus side, the front desk staff were very friendly and helpful and the room (322) was large and the beds comfortable. However, the bathroom and separate toilet were very small. The decoration in the bathroom was tired and the sink and shower drained extermely slowly, indicating a plumbing issue that had not been picked up by housekeeping.
The hotel is situated close to the Naschmarkt with the front door on a busy road. It is an older building and made up of a number of interconnected buildings. Room 322 is at the rear and extremely quiet. Presumably those rooms on the front of the building would suffer more noise.
Another plus is that internet access is complimentary, though in our room, connectivity could only be guaranteed whilst sitting in the toilet!!
Karlsplatz underground statstion is close by. U4 stops here thus making a visit to Schloss Schonbrunn very convenient. And a must see. As city breaks go, this is a great one. Architecturally the city is spectacular with stunning buildings at every turn. The Christmas markets are magical.
According to Accor, this hotel is a 4*. I would rate it as a good 3* and reiterate that the staff were extremely helpful.More
- Free Wifi
- Breakfast included