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“Excellent venue for coffee and apfelstrudel”

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Hotel Bristol Vienna
Ranked #20 of 359 Hotels in Vienna
Certificate of Excellence
Reviewed April 27, 2014

Being from Bristol, Maria and I decided to visit Hotel Bristol for coffee and Wiener Apfelstrudel. The lounge had beautiful wood panelling, art deco style mirrors and lovely chandeliers. The welcome was pleasant and the lounge before the lunchtime period was quiet, relaxing and a welcome change from the tourist-charged atmosphere of the city outside. The service was attentive and unobtrusive and the apfelstrudel was so delicious and the texture so good. As for the main cafes elsewhere, they can be very busy and some of the waiting staff adopt an air of superiority which is amusing to observe. Hotel Bristol offers a combination of an oasis of calm and excellent service.

  • Stayed: April 2014, traveled as a couple
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Thank SteveBrissle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this reviewResponded May 1, 2014

Dear 'SteveBrissle'

thank you for your Review on Trip Advisor! I am glad to read that you enjoyed our 'Apple-Strudel' at our newly renovated Bristol Lounge! Please come and visit us soon again.

Kind regards, Gerald Krischek - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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773 - 779 of 1,572 reviews

Reviewed April 25, 2014

The Bristol has been around a long time and it is both part of its charm and one of it's problems. Gorgeous marble, brass and wood decor is slightly chipped, scratched or faded at this point in time. The rooms are generously appointed, the windows sound proof, and the service top notch. But it needs some freshening. The location is excellent for walking to all the major sights of Vienna.

  • Stayed: April 2014, traveled as a couple
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Thank NewYorkWendy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this reviewResponded May 1, 2014

Dear 'NewYorkWendy'

Thank you for your comments on Trip Advisor. We appreciate your Feedback. I understand that you liked your room in General but felt that some of the Wood work needed renovation. I can assure you that we are constantly updating and renovating our facilities. We just finished some Major renovations of our public spaces - additional future renovations of our guest rooms are in planning. It would be a pleasure to welcome you back in the near future. Kind regards, Gerald Krischek - General Manager

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Reviewed April 8, 2014

This is how my friend's 6-year old referred to my room when she saw my photo. This hotel exceeded every single expectation. The location CANNOT be beat (I had a view of the opera house from my room). Central to everything: Belvedere, Albertina, close walk to Stephansplatz, MuseumsQuartier, etc etc.
The room was exquisite: very big, very charming, the decor was so old-world (I felt like I had been transported back to the 18th century...in a good way!). The biggest surprise was the staff. Not a hint of snootiness. So welcoming and warm and helpful. I cannot wait to go back!

Room Tip: Room 460 was fabulous!
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  • Stayed: April 2014, traveled solo
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Thank Despinalegakis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this reviewResponded April 13, 2014

Dear 'Despinalegakis'

Thank you for your review posted on Trip Advisor. It is a pleasure to read that we exceeded your expectations and that you had a wonderful stay at our property and city. I would like thank you for commenting so nicely about our service and facilities. We appreciate your recognition. It would be a great pleasure to welcome you back in the near future. Kind regards, Gerald Krischek - General Manager

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Reviewed April 8, 2014

I stayed at this beautiful hotel for a long weekend with my wife. It is not inexpensive (just the opposite), but it is a treat!
The service staff is really top notch. The wait staff during breakfast was the best I have ever experienced. The food was wonderful and the variety was great.
The room are large and well appointed. Showers are AWESOME and the beds are very comfortable.
It is a splurge, but it is a wonderful spot for anyone visiting Vienna.

Room Tip: If you can get a view facing the Opera House, take it (you can watch the performances from you room...
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  • Stayed: April 2014, traveled as a couple
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Thank Reillys1013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this reviewResponded April 13, 2014

Dear 'Reillys1013'

Thank you for your Review posted on Trip Advisor. It is a pleasure to read that your stay experience at our Hotel was a pleasant one. We would be delighted to welcome you back in the near future! Kind regards, Gerald Krischek - General Manager

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Reviewed March 30, 2014

The Bristol is an old-world gem, staffed by true professionals, perfectly located, and quietly luxurious. I spent a week in a standard ("Classic") room and enjoyed it very much. Major positives included a long hall between the room's door and the room itself (with the bathroom and a sizable cupboard off it), which meant a very quiet stay (as did the double-glazed windows), the traditional Viennese decor, and the very comfortable bed. The bathroom was large, with both rain and nozzle showerheads and excellent towels. The room itself was large by European standards, with a high ceiling, lovely chandelier, and thoughtful placement of lighting and outlets throughout.

Breakfast in the lounge every morning was a highlight - a nice buffet range of fruits, baked goods, meat, and cheese, with eggs cooked to order and (a treat on the weekends) sparkling wine along with juices, coffee, etc. After a day or two I felt like a house regular, enjoyed being greeted by name at the desk and by the restaurant staff, and generally felt like the Bristol was a true (if deluxe) home from home.

Really the only downside for the business traveler is Internet connectivity, which ranged from adequate to nonexistent. Free in-room wifi was frequently slow and often dropped; the paid upgrade (which I found on checkout was actually included in my rate) was at times better, but at others was as slow or slower and just as intermittent as the free. The staff was helpful and sympathetic, but it seemed like this was an ongoing issue.

Finally, some travelers might miss some amenities, such as a spa, pool, or serious gym (there is a small space with some machines), that this historic urban hotel doesn't boast.

All of that, though, to me was more than offset by the many joys of being a Bristol guest.

Room Tip: From my experience, even the basic room is more than comfortable; upgrades, I'm sure, are more s...
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  • Stayed: March 2014, traveled on business
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Thank ElMusaferain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this reviewResponded April 1, 2014

Dear 'ElMusaferain'

Thank you very much for your detailed Review following your recent stay at our property. Whilst I understand that overall the positive impressions prevailed you had some challenges particularly with our internet connectivity. Rest assured that your comments will be looked into. Your feedback is very valuable to us. We are working diligently in improving our network stability and have already achieved some great improvements over the past year - however your comments show me that we need to continue to focus on this important aspect. It would be a pleasure to welcome you back in the near future. Kind regards, Gerald Krischek - General Manager

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Reviewed March 27, 2014

We had a superb suite on the 3rd floor and enjoyed the friendliness and the professional behaviour of the staff. The breakfast buffet was really a dream. the room where we stayed was In an old fashioned style mixed with modern features

  • Stayed: March 2014, traveled with family
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1  Thank henryschoice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this reviewResponded April 1, 2014

Dear 'henryschoice'

Thank you for your Review. We are very pleased that you enjoyed your stay at our Hotel! Please visit us soon again! Kind regards, Gerald Krischek - General Manager

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Reviewed March 24, 2014

Great location with old world charm. Great for walking to almost everything. The staff is great and the beds are wonderful. We had a Junior suite and it was great. We had a perfect stay with luxury and couldn't have a better location.

  • Stayed: May 2013, traveled as a couple
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Thank Douglas C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this reviewResponded April 1, 2014

Dear 'Douglas C'

Thank you for your Review! We are pleased to read that you had a pleasant stay at our property!
Please visit us soon again. Kind regards, Gerald Krischek - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Bristol Vienna

Address: Kaerntner Ring 1, Vienna 1010, Austria
Location: Austria > Vienna Region > Vienna > Inner City , Innere Stadt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in Vienna
#12 Business Hotel in Vienna
#17 Luxury Hotel in Vienna
#31 Romantic Hotel in Vienna
Price Range: $271 - $506 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Bristol Vienna 5*
Number of rooms: 150
Official Description (provided by the hotel):
Luxury Hotel Bristol Vienna is located right next to the Vienna State Opera and has been an inspiring meeting point for Vienna's cultural and business life for around 120 years. Opened in 1892, the hotel still serves as a living example of Viennese charm and is famous for its personalised service and even offers a specialised service for those who wish to bring their pets along. Let the Luxury Collection Concierges be your guides to Vienna. They will gladly give you valued tips of places for inspirational encounters and experiences. ... more   less 
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Also Known As:
Bristol Hotel Vienna

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