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“Truly enjoyed my stay...” 5 of 5 bubbles
Review of Hotel Bristol Vienna

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Hotel Bristol Vienna
Ranked #23 of 367 Hotels in Vienna
Certificate of Excellence
LNZ
Level Contributor
74 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Truly enjoyed my stay...”
5 of 5 bubbles Reviewed March 22, 2014

The Bristol, an institution… when you enter, you feel you are back in time… the hotel has been refurbished and it is nice! They were sensitive enough, to keep the old charm of the hotel…
The best part certainly was to move to the reception. Much better location now.
I stayed on the first floor, overlooking the Ringstrasse. The room and bathroom were very spacious, as I stayed in one of their suite-style like rooms.
I had room service the first night… Griessnockerlsuppe and a salad with goat cheese; both were very nicely presented and tasted delicious. The waitress from room service was very courteous and accommodating.
Breakfast the next morning at Korso was nice. A good selection at the buffet, and of course good coffee along with the breakfast.
Haven’t been in Vienna for a while, I also had a secret helper at the Concierge… I needed a toy-store, and he recommended one, which was quite close by. And, the present I bought was a great success for the kid I gifted it…
Overall, a great hotel with an excellent and friendly staff…

  • Stayed March 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LNZ0808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review, April 1, 2014
Dear 'LNZ0808'

Thank you for your Review on Trip Advisor. It is a pleasure to read that you enjoyed your stay in all aspects. Thank you for mentioning our recent renovation. We get a lot of very positive comments from our guests about it! And yes - our Concierges have the right tip for every guest - be it what concert to go to or the best toy shop .....It would be our pleasure to welcome you back in the near future. Kind regards, Gerald Krischek - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,248 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (256)
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Stockholm, Sweden
Level Contributor
317 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
5 of 5 bubbles Reviewed March 17, 2014

Booked a larger room and it was enormous, staff were friendly. Has been recently refurbished so modern electronics and everything worked . Next to Opera, Kartner Strasse and Hofburg, so great location. Large lounge and decent bar with some history. would return

  • Stayed March 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank combebelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review, April 1, 2014
Dear 'combebelle'

Thank you for your Review on Trip Advisor. We are pleased to read your comment - especially from a seasoned traveler like you! Thank you for mentioning our Lounge and rooms product which you enjoyed. It would be a great pleasure to welcome you back to our Hotel in the near future. Kind regards, Gerald Krischek - General Manager
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Hereford, United Kingdom
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed March 15, 2014

This charming period hotel in the center of Vienna opposite the Vienna State Opera House offers the perfect location from which to explore this beautiful city - Ask for a room over-looking the Opera House, and on one of the higher floors. Rather than take a taxi from the airport, and in no rush, we took the City Airport Train (16 mins none-stop, twice an hour, 14 Euro pp - buy your ticket from the ticket machine rather than agent as it is 2 Euros cheaper) and then the underground ( 2 stops, 2 Euros pp) and then cross the road from the tube to the Hotel. Our Executive Room on the 5th Floor was excellent, well equipped, furnished and in superb condition. All of the staff were very helpful and obliging. Having considered other similar standard hotels, including the Hotel Imperial, we were not disappointed.

Room Tip: High level floor over-looking the Vienna State Opera House
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ghostie270158
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review, April 1, 2014
Dear 'ghostie270158'

Thank you for your review on Trip Advisor. It is a pleasure to read that you were satisfied with our facilities and services. You are absolutely right - a room facing the opera is indeed a very nice and enhancing experience. It would be our pleasure to welcome you back soon to our Hotel. Kind regards, Gerald Krischek - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salzburg, Austria
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed March 15, 2014

Good location, very good front desk (very helpful in any way), big rooms even (klasik room) just perfect in any way...
They have great lounge, you can taste one of their special mayde by their Chef...
We will be back defintly!

  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Paoulina D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review, April 1, 2014
Dear 'Paoulina D'

Thank you for your Review posted on Trip Advisor. We appreciate your raving comments about our property - in particular our newly created Bristol Lounge. It will be our pleasure to welcome you back in the near future. Kind regards, Gerald Krischek - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed March 11, 2014

From the hotel car service to the doorman, everyone here is very nice. The lobby is quite small but it didn't really matter. I'm not lingering or using the hotel lobby anyway. What matters is the room we will be staying at. We were given a suite upgrade. It's got a fireplace and a view of the Vienna State Opera House. We stayed there last December and it was the first leg of our trip. You can walk everywhere you want to go and there's also taxis everywhere. The suite has ample closet space but since we were only staying there for 3 days before heading to the Austrian alps for a week, we decided not to unpack but rather just line up 10 suitcases on the foyer and the rest in the walk in closet. I remember that the bottled water that I ordered was quite expensive. They give you free bottled water daily but it wasn't enough for us so we ordered bottled water along with the in room dining. It turned out that Austria has the best tap water in the world. It comes from the glaciers too. I found this out from the locals in Salzburg. The food at this hotel is average. If your here during December, go to the Christmas markets. It's so traditional, classic and beautiful. Drink vin chaud (hot wine) or have a soup in a bread bowl. There's also plenty of sweet pastries abound. I wish we were here during the start of the ball season which is around the end of December. I really like this city and staying at this hotel made going around town quite easy with my family. The doorman is very helpful. He tirelessly took the pram in and out of the storage everyday.

Room Tip: Stay at a higher floor suite with the view of the Vienna State Opera House.
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  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Cristina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee, United States
Level Contributor
86 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed March 11, 2014

This was our first stay in this hotel, previously we stayed in hotel Imperial and private apartments.We came for Opera Ball, so the location is excellent-just across the street from Opera Haus. It is a old hotel with some renovations done, with a old hotel charm but it is lacking behind the Imperial a lot. The bar is very poorly ventilated and smoke fills the room quickly, service in bar is quite slow. Our room was very very small -could not go around bed -no space between desk and bed when someone is sitting at the desk. Bed was comfortable and service good. The so called classic room is really without any view except for the exhaust pipes from the hotel. You have to pay extra couple hundred dollars to get a bigger nicer room on upper floors with view of the operahaus. Nevertheless, very practical location-and we used bar in Imperial and The Ring.

Room Tip: upper floors, pay extra if you really want a view
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  • Stayed February 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Martina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review, March 17, 2014
Dear 'Martina P'

Thank you for your Review on Trip Advisor. We appreciate your Feedback.
I understand that you found your room too small and the bar did not meet your expectations. Kindly note that we have indeed various types of rooms - if you stayed in a Classic Room to the inner courtyard it is correct that these are smaller - hence also more reasonably priced. The vast majority of our rooms however is larger and faces either the Opera House or the Ring Boulevard. It is correct that the Bar is a Smoking bar - we have strong ventilation in that room - we also offer for non-Smoking guests the possibility to have drinks in the newly created Bristol Lounge. Thank you again for your feedback - we hope that you will give us the pleasure of staying again with us. Kind regards, Gerald Krischek - General Manager
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Orpington
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed March 1, 2014

Not really much to add to previous reviews other than to say we have stayed at other hotels in Vienna before and from a location perspective the hotel cannot be bettered.
The grandness of the building linked to the immaculate service of all staff is wonderful.
We particularly enjoyed breakfast but were surprised by the number of guests imbibing champagne and wine at what to us seemed an early hour. As they say in Rome if you can't best them etc etc. A Buck's Fizz with my cooked breakfast was a nice treat.
The only downside was that our travelling companions had trouble with the air conditioning in their room. A move to a smaller room ( only one available) was partially compensated at the reception desk on departure.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank WednesdayOrpington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review, March 11, 2014
Dear 'WednesdayOrpington'

thank you for your Review on Trip Advisor. I understand that you enjoyed your stay at the Hotel Bristol. Thanks for pointing out that you enjoyed breakfast in particular. I regret that your friends had some challenges with their A/C - but from your comments I can see that my staff found a hopefully agreeable solution for this matter. It would be our pleasure to welcome you back in the near future. Kind regards, Gerald Krischek - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Bristol Vienna

Property: Hotel Bristol Vienna
Address: Kaerntner Ring 1, Vienna 1010, Austria
Location: Austria > Vienna Region > Vienna > Inner City , Innere Stadt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in Vienna
#12 Business Hotel in Vienna
#20 Luxury Hotel in Vienna
#31 Romantic Hotel in Vienna
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Bristol Vienna 5*
Number of rooms: 150
Official Description (provided by the hotel):
Luxury Hotel Bristol Vienna is located right next to the Vienna State Opera and has been an inspiring meeting point for Vienna's cultural and business life for around 120 years. Opened in 1892, the hotel still serves as a living example of Viennese charm and is famous for its personalised service and even offers a specialised service for those who wish to bring their pets along. Let the Luxury Collection Concierges be your guides to Vienna. They will gladly give you valued tips of places for inspirational encounters and experiences. ... more   less 
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Also Known As:
Bristol Hotel Vienna

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