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“The best stay I have ever had.”

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Hotel Bristol Vienna
Ranked #19 of 361 Hotels in Vienna
Certificate of Excellence
Chicago, Illinois
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“The best stay I have ever had.”
Reviewed May 7, 2013

This is by far the most incredible hotel I have ever stayed in. The location can not be beat, the service was top notch and the rooms were beautiful.

The room:
I used a suite upgrade for my stay and ended up in their Penthouse Suite. I am not sure I will ever enter a living space as nice as that one, and the mornings on the terrace overlooking the Vienna State Opera will forever be my favorite memories.

The location:
We were within walking distance to literally every thing we wanted to see while in Vienna.

The service:
I think besides the room, the service alone is worth the stay. Our car pick-up from the airport, train tickets to leave Vienna, tickets to the symphony, and restaurant reservations were all handled by the concierge without a single hitch. The restaurant recommendation was top notch and the directions and recommendations on what to see and where to go lead to the best weekend possible. Plus, although we did not take advantage of this, I think the hotel has great arrangements for those wanting to visit the Vienna Opera.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StarwoodStayer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review, May 13, 2013
Dear 'StarwoodStayer'

thank you for your review posted on Trip Advisor. By reading your review I understand that you very entirely satisfied with your stay. We share the reviews of our guests with our staff frequently, hence this will be a great motivation for the team to continue in our quest to deliver best possible service at all times to all our guests. Thank you again! We would be delighted to welcome you back in the near future. Kind regards, Gerald R. Krischek - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,320 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (267)
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Montreal, Canada
Level Contributor
332 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
Reviewed May 6, 2013

This hotel is probably the best for location. It’s also a real Vienna type of classic hotel. The decoration in the room was nice, it reflects the old Hotel. Bed was comfortable, Bathroom was average, and the TV was very small. If you could get a room facing the opera, the view at night from your bed will be very Romantic. Also had dinner at the hotel restaurant, food was very good.

Room Tip: One of the best room for Opera view 371
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JPN65Montreal_Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review, May 9, 2013
Dear 'JPN65Montreal_Canada'

Thank you for your review posted on Trip Advisor! I am pleased to read that you enjoyed your stay at our hotel. You are absolutely right - we are located in the heart of the city. I understand that overall you had a pleasant experience at the Hotel Bristol. With regards to the Bathroom kindly note that all are marble bathrooms - sizes vary depending on the room type you are staying in. It would be a great pleasure to welcome you back in the near future! Kind regards, Gerald R. Krischek - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 6, 2013 via mobile

It feels like staying in a roaring 20s luxury hotel with some modern touches like a flat screen TV. The hotel feels über classy right when you walk in. It's got a restaurant, bar, and spa on site (none of which we used). The room was quite large with nice touches like artwork and furniture.

The location is also good being on the main circle and walkable to several key areas. There's good places to eat and drink nearby. This is the type of hotel you want to stay in if you want to feel like you're living in European luxury.

Stayed April 2013, traveled as a couple
Helpful?
Thank nonrevver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review, May 9, 2013
Dear 'nonrevver'

Thank you for your review posted on Trip Advisor. I am pleased to read that you enjoyed the atmosphere and location of our hotel - Hotel Bristol is one of Vienna's most prestigious and historic hotels and you are right the 1920’s were an important era for the hotel - we have a lot of original Art Deco decoration throughout the building originating from that time! It would be a pleasure to welcome you back in the near future. Kind regards, Gerald R. Krischek - General Manager
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Johor Bahru, Malaysia
Level Contributor
75 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed April 27, 2013

The Bristol is a good choice when visiting Vienna: great location, friendly service, nice rooms, stylish and feels like a 5 star establishment. The only two negatives - firstly the room was pretty stuffy and changing the aircon seemed to have little effect (we opened the window in the end) and whilst they now have free in-room wifi the signal strength in our room was very weak and the signal was dropped altogether pretty regularly which made browsing. But you can sit in the lobby if you need to, where the coverage is fine. The staff were all very good and seemed pleased to help if you had a request - my wife's knee swelled up (recent ski accident) and they swiftly brought up some ice, neatly sealed in plastic bags, for example. Would stay again.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheRainIn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review, May 1, 2013
Dear 'TheRainIn',

thank you for your review posted on Trip Advisor. We greatly appreciate your feedback as it helps us to improve our services. I am pleased to read that you enjoyed your stay with us. On the other hand I regret that you did not enjoy the decoration of your guest room. Kindly note that we have different styles of rooms on property - also newly decorated rooms in a more contemporary style.
With regards to our WIFI - it is correct that it is free for our guests - we are constantly working on improving signal strengths throughout the building. We just recently upgraded the entire system - hence improvements are constantly being introduced. Thank you for commenting on our staff. We put a strong emphasis on our service. Thanks again for your patronage! It will be a pleasure to welcome you again to our hotel! Kind regards, Gerald Krischek - General Manager
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Valencia, Spain
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed April 23, 2013

I was staying at the hotel on business, so didn't choose it myself. Too stuffy for me as I usually prefer modern hotels. No separate shower in the bathroom - shower curtains are not high on my list. The bed was comfortable, but the traffic noise from the Ringstrasse kept me awake until 1am and then woke me up at 6 - not great. Surely you can insulate the Windows?
Reception staff when I arrived was friendly but barely spoke German.
If you like old-school décor this will be for you - but ask for a room away from the road.

  • Stayed April 2013, traveled on business
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Kurumba77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review, April 25, 2013
Dear 'Kurumba77'

Thank you for your comments posted on Trip Advisor. We appreciate your feedback very much as it helps us to improve and maintain our service levels. With regards to your comments about noise I have to admit that I am a bit surprised as we do have soundproofing in all our rooms. It is however true that the absolute quiet side of the hotel is the side to the 'Mahlerstrasse' and the rooms facing the inner court yard. We also have a large number of rooms with separate shower stalls. If you let us know your preferences ahead of your arrival we will be able to assign a room to you that is tailored to your personal needs. Thank you again for your honest feedback. Kind regards, Gerald R. Krischek - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
1 review
Reviewed April 22, 2013

Wy wife, son and I just had a wonderful time in Vienna. The welcome we received in Bristol hotel and the magnificent treatment we benefited from transformed our little getaway in a memorable weekend. All personnel have been really helpful and we are looking forward to coming back to hotel Bristol. The concierge managed to find a baby-sitter at th elast minute, so we could enjoy Vienna's nightlife.
I am a Starwood platinum member, and the manager ensured we had a great Suite: the fully renovated Bristol Suites, with modern and tasty furniture, putting a nice colour to this Art Deco building.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank remy p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review, May 1, 2013
Dear 'remy p',

thank you very much for your kind review posted on Trip Advisor. I am very pleased to read that you had a memorable experience at the Hotel Bristol. It is also a pleasure to read that you enjoyed our new Bristol Suites! It will be a great pleasure to welcome you and your family back to the Hotel Bristol soon! Kind regards, Gerald Krischek - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guildford, United Kingdom
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 9, 2013 via mobile

The location is just perfect, none of the hotel will be better than this. You will got the opera view around 7pm very beautiful.
Wall down 10 min you will get shopping centre, and the most beautiful church in town. The front staff is very nice and helpful. The only problem is with breakfast. The training staff is worst. They dont know what they are doing. They even ignore you. The room decoration is beautiful. You wont regret when you stay in this hotel

Stayed April 2013, traveled as a couple
Helpful?
Thank Louis_vu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Bristol Vienna

Property: Hotel Bristol Vienna
Address: Kaerntner Ring 1, Vienna 1010, Austria
Location: Austria > Vienna Region > Vienna > Inner City , Innere Stadt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in Vienna
#12 Business Hotel in Vienna
#17 Luxury Hotel in Vienna
#31 Romantic Hotel in Vienna
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Bristol Vienna 5*
Number of rooms: 150
Official Description (provided by the hotel):
Luxury Hotel Bristol Vienna is located right next to the Vienna State Opera and has been an inspiring meeting point for Vienna's cultural and business life for around 120 years. Opened in 1892, the hotel still serves as a living example of Viennese charm and is famous for its personalised service and even offers a specialised service for those who wish to bring their pets along. Let the Luxury Collection Concierges be your guides to Vienna. They will gladly give you valued tips of places for inspirational encounters and experiences. ... more   less 
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Also Known As:
Bristol Hotel Vienna

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