For my first visit to Vienna, I chose to stay at the Hotel Imperial, a classic and authentic hotel right in the heart of Vienna. I stayed for 2 nights to attend a friend's wedding that was a little outside of Vienna and I definitely made the right choice. I requested airport pick up on a little short notice (less than 24 hours) and was picked up in a new mercedes by an extremely helpful gentleman who when we started talking, went out of his way to take me on a slightly longer, scenic route to see more of Vienna (he asked me whether I was ok with this before taking the longer route) before reaching the hotel, al the while pointing out and suggesting some of the must-see attractions that Vienna has to offer. Once I arrived to check in, the reception staff were extremely courteous and offered me an upgrade during my stay to a beautiful junior suite. The hotel staff are all extremely friendly which really put me at ease and really made me feel at home. When asking the concierge whether there were any nearby hairdressers, he suggested a place right enxt door. I mentioned that I'd take the number and call the salon for an appointment but he graciously offered to book for me and everything was taken care of in less than a minute. While the hotel i sundergoing renovations, I nvever heard anything from my room and was out for most of the day. By the time I would come back, renovation works for the day would be over (by around 5pm). Hotel Staff were also kind enough to book, a cab for me to the airport and negotiate a price for me with the driver ahead of time, ensuring no problems or price fixing.
The only complaint I have was with the gym - I like to get in my workouts when I travel and usually make sure the hotels I stay at have large, well equipped gyms. The gym here is a small room with a treadmill, a bike, an elliptical and step machine and some free weights and benches. The plus side is that the gym is open 24/7. Got to work out in the evening and had the gym room to myself which was nice.
In short, Location is absolutely perfect - highly recommend this hotel for anyone visiting Vienna and the hotel staff are sweet and funny! Definitely returning to Vienna soon. Thanks for a great stay Imperial Staff!
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