Lovely location and easy to get to on the underground. Great gardens to walk around (you don't need a ticket to walk round the gardens). We went into the apartments. This was the beginning of November and it was so crowded walking round you could barely move inside. Very similar audio guide (the commentary) to the Hofburg Palace.
Good tip: If you 'know' what you want to see - and so which ticket you want to buy (essentially the 'short' tour or the 'long' tour) ignore the massive queue at the gate for the tickets. Walk across the courtyard and into the entrance. There are some ticket machines there that will give you exactly the same ticket - without the queue.
Entrance is by timed slot...
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