Perfect location, close to most highlights of Vienna's inner city. Perfect service, professional, friendly, swift and sometimes even smiling. Room with quite outdated interior and crammed, but good bed.
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We stayed 4 nights in the Intercontinental. We chose it because it's near the Metro station and the price is very reasonable for its class. The main entrance is literally across street from the Metro station Stadtpark on U4 line. It's also a few minutes walk from Ringstrasse encircling the old city of Vienna. A perfect location. The rooms are similar to many other big names like Hilton, Marriott, Westin etc with comfortable beds, a desk, and a round table with chairs plus plenty of closet space. The rooms have very good quality interior, and insulation, which is not always the case in Europe. The exterior architecture looks uncharacteristically not Viennese - contemporary, plain, concrete, boxy construction though. The lobby has large seating areas with cafe/bars and a large conference wing. While it's a very business oriented hotel, a tourist won't feel intimidated because he is not wearing a suit.
I traveled Vienna from 7th to 9th. It was my first time in Vienna. I was very satisfied with Intercon as always. As a platinum ambassador member, I could enjoy many benefits. The room was upgraded, spacious with nice city view. Hotel staffs were always there and willing to help us. Fitness was equipped with various machines and even with sauna. The hotel location was superb. In 1 min, you can walk to Stadpark metro station (U4 line), which easily connects to anyplace. It took only 35 mins from hotel to Vienna airport by City Airport Train. I look forward to going back soon.
The InterContinental is in a great location in Vienna and is a typically busy, international business hotel. Unfortunately the place itself is badly in need of a refurbishment and has a dated feel to the lobby and corridors. Rooms are small and reasonably well equipped, but the bathrooms are tiny and old and its clear that cleanliness is not a high priority.
Well located hotel from where i took daily self-guided walking tours. Although i also bought a weekly transportation pass. The hotel was close enough to St Stephan's cathedral and very close to the underground. The concierge was very nice - gave me an umbrella each day that really came in handy.
Paying an average rate of 250 Euros per day I was disappointed to find that there was no wireless signal in my room and the wired ethernet had no connectivity. It was the usual story where the telephone help line claimed that my pc was faulty.
The only wirelss signal was in the main bar area but the management have gone out of their way to blank off power sockets to stop customers sitting there too long. I paid 18 Euros for broadband wireless and then found that there was no signal in the restaurant area and no other seating in the Foyer. I therefore had to keep returning to my room to charge the battery.
The hotel was so busy that I could find nowhere to sit and have breakfast despite having an inclusive rate which included 25 Euros for breakfast. On complaining I was tiold to "try the business lounge or go back to my room for room service".
In the evening I sat in the bar and after 1 hour could not get the waiter to serve me and eventually went to the bar to order a drink. This never came and I later found it had been charged to my room.
At check out I complained and the hotel manager apologised sincerely and offered to give me back 15 euros for each day that I did not have breakfast.
I hope that this was a blip in service and is not representative of the set up and attitude of the hotel? I experienced this for 4 days continuously. I recommend the Hilton nearby which looked really nice....
