The hotel in general could be lovely and probably was 10 years ago. Now it is badly in need of a refurb.
My room could have been cleaner, bathroom fittings etc had dust and dirt around the edges, basically the room was not being cleaned as thoroughly as it should.
Staff at breakfast were cold and unhelpful and constantly trying to rush people. Coffee was served in flasks and tasted ghastly. The eggs tasted of chlorine.
The location is very good, and the bar staff were really good, so the hotel does have some redeeming factors, but overall it is a bit meh.
- Official Description (provided by the hotel):
- The Mercure Grand Hotel Biedermeier Wien is a superior 4 star hotel in typical Biedermeier style, offering 198 rooms and suites. 1500 M from the city centre and St Stephens cathedral, the hotel is located in a quiet, heritage style Biedermeier arcade. 300 M away, you will find the subway and train stations as well as bus and tram stops. 16 Km from the airport. The hotel offers a cafe restaurant, hotel bar and the rustic Weissgerberstube pub. ... more less
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- Also Known As:
- Accor Grand Hotel Biedermeier Wien