Firstly, our apologies to TripAdvisor and the Hotel for not submitting our Review until now – we have been having internet connection problems.
This was our first ever visit to Vienna and we went for a week from 7th October 2013. We had selected this Hotel as we had previously stayed at a Mercure Hotel in Constance and the bulk of the TripAdvisor Reviews were favourable. We chose a Privilege Room primarily because of the extra space (which, in our opinion, is necessary when a couple - with appropriate luggage - are staying for as long as seven nights) and we were not disappointed. The picture shown on the Hotel's website is accurate and not exaggerated and we assume that all the Privilege Rooms look out onto an inner courtyard, as ours did – certainly, we were not troubled by any noise. Indeed, we think it must have been the quietest hotel room we have ever experienced (we are not sure but we believe that – unlike most countries – in Austria, the level of sound insulation is taken into account when the star ratings are given to hotels). Even the television set, when switched on, defaulted to minimum volume, preventing us being blasted by unexpected volume of sound. The bed was very comfortable; such judgements are obviously subjective, but we would say that the bed was firm but not, as some Reviewers have said, hard – with hotel beds, 'soft' can quite often mean 'worn out'!
As regards breakfast (included in the Privilege Room tariff), we would say that the selection was as is expected these days. However, in addition to the usual hot selection (scrambled egg, sausages, bacon), you can order fried eggs, omelettes etc. at the hot buffet; the bacon was far better than usual on the continent (we are English and naturally believe that bacon in England is best!), helped by the ingenious but simple solution of putting it out on a couple of slices of bread to prevent it swimming in a pool of grease. For those who can face alcohol at 8 o'clock in the morning (and/or for those like ourselves who feel that champagne is only correct for Vienna!), a couple of bottles of Sekt are available. For elder visitors (also like ourselves!) who feel that a teabag in a mug is not the way to make tea, teapots are available and you only have to ask - not all the waiters/waitresses understand German too well but may we take this opportunity to compliment, and thank, Erika (from Hungary) for her help and friendliness (after a couple of mornings, we didn't even have to request teapots – she brought them as soon as she saw us).
For dinners during our week's stay, our choice of restaurants varied. We had just the one dinner in the hotel restaurant as we wanted to sample different restaurants. We chose a special offer available at the time, a three course dinner for EUR 20-00 which was very good value. The usual A la Carte menu prices are probably about right (we found all prices in general in Vienna to be slightly on the high side), though the service was a bit slow, at least on that evening (we wondered if the delays were in the kitchen, which is also the kitchen for the hotel's Weissgerberstube on the other side of the alleyway). Being a Hotel Restaurant, the atmosphere was perhaps a bit formal and guests might prefer the Weissgerberstube restaurant which is where we also ate (as well as elsewhere in Vienna - see separate Reviews).
In our opinion, the situation of the Hotel is amazingly convenient. It is, at most, a ten minutes walk from Wien Mitte, the underground and S-bahn station which is the terminus of the City Airport Train (buy a return – it is cheaper than buying a single each way). The Hotel is situated between two underground stations, Landstrasse (turn left leaving the Hotel) and Rochusgasse (turn right when leaving the hotel) – the first one has two underground lines, the other is nearer but is only on one line. If you want a supermarket, we found Billa (turn right leaving the Hotel – only a couple of minutes) had a better selection than the other one mentioned by another Reviewer.
We arrived late on a Tuesday evening. Although the weekly season ticket (EUR 15-80) of Wiener Linien runs from Monday to Monday, we bought one each which, we felt, was better value than the 72 hours Visitors Ticket – we still had 5 days' use, equivalent to just over EUR 3-00 per day, on the entire Vienna Zone 1 network (though without the sometimes dubious benefit of restaurant and museum discounts). For just an odd day, and if you don't intend travelling around Vienna after 8pm, don't overlook the Shopping Ticket for EUR 5-70, valid from 8am till 8pm. (The basic single ticket is EUR 2-10)
We apologise for the length of this Review but it is so unusual to find a hotel which we could not really fault (my only disappointment was that there is so much to do in Vienna that I did not have time to drink the daily beer allowance in the minibar which was part of the Privilege Room tariff!). We found that all the staff were always friendly, polite and helpful (our particular thanks and greetings to Mrs Ruth Kubin), the public rooms were beautifully decorated and we cannot recommend it too highly. We do not know if we shall return to Vienna (it is a beautiful city but we both are getting older and our health has caused one or two problems this year) but we certainly hope so and, if so, we shall not hesitate to return to the Grand Hotel Biedemeier.
We cannot give it anything other than 5 stars.
- Official Description (provided by the hotel):
- The Mercure Grand Hotel Biedermeier Wien is a superior 4 star hotel in typical Biedermeier style, offering 198 rooms and suites. 1500 M from the city centre and St Stephens cathedral, the hotel is located in a quiet, heritage style Biedermeier arcade. 300 M away, you will find the subway and train stations as well as bus and tram stops. 16 Km from the airport. The hotel offers a cafe restaurant, hotel bar and the rustic Weissgerberstube pub. ... more less
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- Also Known As:
- Accor Grand Hotel Biedermeier Wien