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“Rooms small but cozy”

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Mercure Grand Hotel Biedermeier Wien
Ranked #94 of 361 Hotels in Vienna
Certificate of Excellence
Singapore
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Rooms small but cozy”
Reviewed December 31, 2012

My colleagues decided to stay in this quaint little hotel instead of the more glitzy Hilton down the road. This hotel was only 500 m away from our meeting venue. I did not have breakfast at the hotel -- there were lots of cafes that serve breakfast just outside the hotel. Across the street to the hotel, there a nice side walk cafe serving great coffee, soups and salads.

Staff were very nice, especially the porter Mehmet - and elderly gentlemen who brought me to my room the first day.

The main shopping area, the sights are about two kilometers away and within walking distance. The walks are nice. The shopping along the street of the hotel is also fantastic. I got really good bargains for tops and suede gloves. There is a supermarket just beside the entrace to the alleyway to the hotel. Along the alley way too, you'd find great dress shops. Fancy high quality vintage clothes? Very good quality and below 100 euro too!

I had no trouble finding halal food in Vienna. There's a Persian/Turkish food restaurant a few shops away from the hotel. There were kebab stands near all the metro stations.

Room Tip: It seems that the larger rooms are the attic ones -- with sloping ceilings -- my colleague got that...
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Megamendong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure_Biedermeier, Leiter Gästebetreuung at Mercure Grand Hotel Biedermeier Wien, responded to this review, January 3, 2013
Dear Guest
Thank you very much for taking the time to write a review about your recent stay at Mercure Grand Hotel Biedermeier on TripAdvisor.

We are delighted to hear that you enjoyed your stay with us and you felt comfortable in our guest room. Comments such yours that compliment our friendly staff encourage our team members further to reach new goals and objectives.

Best regards and a Happy New Year

Johannes Rudrof
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,110 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
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English first
Buckingham, United Kingdom
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 28, 2012

The hotel is down an large alleyway so avoids the road noise and is therefore very quiet. We were advised that the rooms could be a bit on the small size and the one we were given first had no bath only a shower but we were quickly and efficiently moved when asked. The hotel was dressed for Christmas and looked lovely. The meals were good but there could have been a bigger choice of menu. The breakfasts are excellent with plenty of choice and the hot food was actually hot! The hotel is a little away from the main area of Vienna but it is easily walkable. I managed it quite well and I have mobility problems. The metro and buses are easily accessible from the hotel. A word of advise to any with back problems - if you take a fiacre ride around the city be prepared for back ache as the suspension is not very good, and sit facing the driver, but the pain is worth it!

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 372weatherwax15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure_Biedermeier, Leiter Gästebetreuung at Mercure Grand Hotel Biedermeier Wien, responded to this review, January 3, 2013
Dear Guest,
Thank you very much for taking the time to write a review about your recent stay at Mercure Grand Hotel Biedermeier on TripAdvisor.

We are delighted to hear that we were able to fulfill nearly all of your expectations and thank you very much for mentioning especially our rich breakfast buffet.

If you ever have the possiblitly to return to Vienna, we would look forward of welcoming you again. Meanwhile we wish you all the best and a Happy New Year

Johannes Rudrof
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Varazdin, Croatia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 28, 2012

Great place to stay over visiting Vienna ,nice rooms, very quiet,easy access to all sites.Bathroom is quite nice. Brekfast is great , very good quality of food.
Great staff on receptoin give us all informations about metro , buses and all other needed infos.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gordana K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure_Biedermeier, Leiter Gästebetreuung at Mercure Grand Hotel Biedermeier Wien, responded to this review, January 3, 2013
Dear Guest,
Thank you for your wonderful review on your recent stay at Mercure Grand Hotel Biedermeier.

We are delighted to hear that we were able to exceed your expectations and that you especially appreciated the warm hospitality of our staff, as well as our perfect location. It was a pleasure to have you as our guest and we truly hope to welcome you back at our hotel in the near future.

Best regards and a Happy New Year

Johannes Rudrof
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belgrade, Serbia
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed December 27, 2012

Although unassuming, this is a truly great place that simply exudes the atmosphere of old Habsburg elegance (if a little outdated) and style. The rooms are very cozy, well appointed and with nicely arranged, comfortable seating areas. Bathrooms are also quite nice, with modern but vintage-looking fittings and a good assortment of toiletries that get replenished every day.

Breakfast is great, varied and of very good quality, served in a string of wood-paneled rooms that will surely be appreciated by those who dislike the ubiquitous open-plan cafeteria-style dining spaces of today's hotels.

Despite being situated in one of Vienna's busier shopping streets, the hotel is somehow "insulated" from the traffic noise and is a healthy 15-minute straight-line walk from Stephansplaz.

Room Tip: Although the hotel has its own garage, it is of rather limited capacity, so reserving a parking spac...
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IrenDrag15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure_Biedermeier, Leiter Gästebetreuung at Mercure Grand Hotel Biedermeier Wien, responded to this review, January 3, 2013
Dear Guest,

Thank you for the nice review, we appreciate you taking the time and giving us some input on your recent stay at our Mercure Grand Hotel Biedermeier.

We strive to provide our guests with unforgettable experiences and it seems that you were able to take full advantages of our facilities and amenities and enjoyed them.
Again, we are delighted to know you had a great time and we look forward to your return.

Best regards and a Happy New Year

Johannes Rudrof
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Penetanguishene, Canada
Level Contributor
173 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed December 16, 2012 via mobile

We ended up staying here as a last minute decision, and frankly although a short visit was very nice. Good location, and quiet. We will return. If you are in the area you must consider staying here! You will not be disappointed.

Stayed October 2012, traveled as a couple
Helpful?
Thank Home_Inspection
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure_Biedermeier, Leiter Gästebetreuung at Mercure Grand Hotel Biedermeier Wien, responded to this review, December 19, 2012
Dear Guest,

Thank you very much for taking the time to post a review about your recent stay in our Mercure Grand Hotel Biedermeier on TripAdvisor.
Feedback is always important as it is a vital way of reviewing the level of services and facilities we provide our guests so as to make improvements.

Thank you for staying with us, and we wish you a merry Christmas and a Happy New Year.

Best regards

Johannes Rudrof
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Grand Hotel Biedermeier Wien

Property: Mercure Grand Hotel Biedermeier Wien
Address: Landstrasser Hauptstrasse 28, Vienna 1030, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#17 Spa Hotel in Vienna
#58 Family Hotel in Vienna
#67 Romantic Hotel in Vienna
#69 Luxury Hotel in Vienna
#74 Business Hotel in Vienna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Grand Hotel Biedermeier Wien 4*
Number of rooms: 198
Official Description (provided by the hotel):
The Mercure Grand Hotel Biedermeier Wien is a superior 4 star hotel in typical Biedermeier style, offering 198 rooms and suites. 1500 M from the city centre and St Stephens cathedral, the hotel is located in a quiet, heritage style Biedermeier arcade. 300 M away, you will find the subway and train stations as well as bus and tram stops. 16 Km from the airport. The hotel offers a cafe restaurant, hotel bar and the rustic Weissgerberstube pub. ... more   less 
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Also Known As:
Accor Grand Hotel Biedermeier Wien

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