Entered a room prepared for me to find a filthy toilet, coffee machine was not cleaned, badly calced bathroom fixtures, hallways and lifts reek of tobacco smoke, and despite no smokig signs, smoking is tolerated throughourt the hotel. Very tired interior. Also, don't be deceived by the exterior - the building looks nice from the outside, but they have fitted two floors per each original floor, so I'd estimate ceiling height to be no more than two and a half meters, maybe less.
So-called spa is a tiny sauna sandwiched between ladys and gents showers next to the excersize rooms, and gents shower stinks with ammonia - somebody has pissed there (no surprise, as there are no toilets nearby) and it was not cleaned.
On the night of my stay they had a Turkish wedding in the hotel, so there was a very loud noise throughout the hotel well past midnight - no consideration for other guests - and they did not warn about it during the check-in either.
So, basically on every account - state of the facilities, maintenance, quality control, care for guests well-being, this establishment is seriously sub-par. Do not stay there, even if you'd be paid for it, let alone if you have to pay yourself.
- Official Description (provided by the hotel):
- Elegant Hotel housed in former palace dating from 1872, located near St. Stephen's Cathedral, Opera & shopping. ... more less
- Reservation Options:
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- Also Known As:
- Radisson Blu Palais Hotel, Vienna Hotel Vienna
- Radisson Vienna
- Vienna Radisson