This hotel is not remotely close to 5 star even by European standards, I stayed here for 2 nights And I regret each of them. The hotel is old and ratty. On entering the foyer, all I could think was that it smelled like a well used gambling den, the stench of cigarettes was overpowering and strongly suggested that the cleaning staff weren't doing their job. The counterstaff were rude, it seems that customer service is not something that is taught to them, well except for an African chap who was very helpful. Concierge..... I don't know if it existed, I never saw them. My room was minuscule, even by European standards, the bathroom was fine but a room that is so small that it barely fitted a single bed, talking about the cupboard under the stairs..... The breakfasts were average, not a huge amount of variety, but acceptable, although the 28 Euros is very steep for what you get. I have stayed at a heap of Radisson hotels and am even a member of their frequent guest program, this hotel is a disgrace, and Radisson should be ashamed.
- Official Description (provided by the hotel):
- Elegant Hotel housed in former palace dating from 1872, located near St. Stephen's Cathedral, Opera & shopping. ... more less
- Reservation Options:
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- Also Known As:
- Radisson Blu Palais Hotel, Vienna Hotel Vienna
- Radisson Vienna
- Vienna Radisson