We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“we LOVED our stay, it was perfect”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Sofitel Vienna Stephansdom
Ranked #29 of 361 Hotels in Vienna
Certificate of Excellence
London, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“we LOVED our stay, it was perfect”
Reviewed July 18, 2013

We stayed at the Sofitel Vienna around Christmas 2012 and absolutely loved it. The crisp white modern rooms were well designed and inspiring - with an amazing view. The space felt so calm and relaxing due to design and layout. The bathroom, separated from the room by sliding doors, felt sleek and with maximum use of space offered a bathtub as well as a shower. The bed was big, super comfy and we slept really well. Also, really important for us - the room was very clean.

Breakfast in Le Loft was nice, the view up there is just breathtaking. Dinner at Le Loft was even better, I appreciated the selection of austrian wines, it's rare to find them on a menu outside Austria! Service at both breakfast and dinner were very good. We visited the bar every night of our stay, also our friends who live in Vienna were impressed, as they haven't been there before. I can recommend the basil mojito, it's amazing. On the first day there was a bar manager that was a bit rude, but he wasn't there the following days.

On the whole we had a fantastic stay and we will definitely stay there again.

Room Tip: A room on a higher floor for a great view is recommended.
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ItsCalledWanderlust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander M, Geschäftsführer at Sofitel Vienna Stephansdom, responded to this review, July 19, 2013
Dear Guest,
Thank you very much for your feedback.
I am happy to read that you enjoyed your stay in our “Living Artwork” as well as the restaurant Le Loft on the top floor.
I will forward your kind words about the service to all Ambassadors, as this is the best motivation.
I hope to welcome you back soon in Vienna.
Kind regards,
Alexander Moj
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,984 reviews from our community

Traveler rating
    1,355
    457
    126
    33
    13
See reviews for
270
974
115
363
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (262)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Sao Paulo, SP
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed July 14, 2013

I couldn't even imagine that Sofitel Vienna was that good when I decided to book my stay in Vienna there.
Besides the location, that is just great, in front of a subway station and the channel of Danube River, hotel's architecture is amazing in a very cosmopolitan way.
Hotel bar at the 18th floor has an unbelievable view of the city.
I stayed in a very good room not only with a great view of the river, but also large enough for my needs.
Hotel staff was also very kind, being right there for assisting you.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lbezas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander M, Geschäftsführer at Sofitel Vienna Stephansdom, responded to this review, July 19, 2013
Dear Guest,
Thank you very much for your positive feedback.
I am glad to read that you are happy with choosing Sofitel Vienna Stephansdom.
I will forward your kind words to all our Ambassadors.
I hope to welcome you back soon.
Kind regards from Vienna,
Alexander Moj
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brasilia, Df
Level Contributor
153 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed July 11, 2013

You either like sleek modern or you don't. If you do (or if you don't mind either way but value tremendous service and excellent accommodation) then stay here. It's brilliant.
Unfortunately I only had one night. As a A-Club gold card holder I was upgraded to a luxury room on the 13th floor with a great view of the city. All in grey, the room looked wonderful and I had a perfect night's sleep (as ever in Sofitel beds).
Service is exemplary - a real feature of Sofitels overall - at reception (about the best I've experienced), bar, breakfast, lobby, everything. Breakfast was very good and unlike some previous reviewers, I had no problem getting a table with a view at 08.30.
The location is very good too. You're close to just about everything (but then Vienna isn't too big, the Innere Stadt anyway).
I've nearly always stayed at K&K in Vienna and they're excellent too - but this place is so special that on my return to the city, it's where I'll stay. Highly recommended, and make sure to have a drink in the bar at night, the ceiling and views are pretty cool.

Room Tip: Go for a room with a view over the city, especially if you're there in the summer.
See more room tips
  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JeffStranks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander M, Geschäftsführer at Sofitel Vienna Stephansdom, responded to this review, July 19, 2013
Dear Guest,
Thank you very much for your outstanding feedback on TripAdvisor.
I am glad to read that you enjoyed the Design of our hotel.
I will forward your kind words to all our Ambassadors, as this is the best motivation.
I hope to welcome you back soon.
Kind regards from Vienna,
Alexander Moj
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lisbon, Portugal
Level Contributor
102 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed July 10, 2013

Check in:

In one word….PERFECT. The hotel vehicle collected us from the airport so they knew exactly when we would arrive. We were met by the hotel staff who told us about the facilities of the hotel and gave us his card with his details in case we needed anything. Check-in was done within 2 minutes and that’s exactly what you want after a long flight.

Food:

Menu was decent but needs improvement.

Rooms:

Grey, black or white. These are the choices you have. We had the prestige suite which was grey in color. By grey I mean all grey, with grey walls, grey bed, grey tables…..you get the picture. It was a bit too contemporary for my liking but I didn’t mind. The suite was of a decent size and clean which is the main thing.

Service:

Where do I begin? I have never experienced service as I did at this hotel. Not just 1 or 2 but everyone went out of their way for you. Just to give you an example, I wanted a sim card for my phone so I asked the hotel. I expected a usual answer, giving me directions, instead I got the gentleman offering to walk with me to the place. I told him I can manage and still he was kind enough to come out of the hotel and give me directions. Apart from this the hotel staff was always helpful and were eager to assist you. Such small things really do make a difference.

Overall:

Unfortunately our stay at Sofitel was cut short as we had friends staying at a different hotel so we had to move there. Even though the rooms like I said were a bit contemporary for me, I still didn't want to move. I doubt that any hotel gives service like this one. A special thank you to Kristina who I bombarded with over 2 dozen emails before checking in with my queries and who always replied promptly and to Marie who helped me with the earlier than expected checkout. Even though we only stayed here for 2 nights, the hotel and its staff grew on us and they will be missed.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sheharyar A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander M, Geschäftsführer at Sofitel Vienna Stephansdom, responded to this review, July 19, 2013
Dear Guest,
Thank you very much for your positive feedback on TripAdvisor.
I am glad to read that you enjoyed the experience of “living in an Artwork” by Jean Nouvel.
I have forwarded your comments to our Director of Operations, who will discuss your mentioned points with all Managers in charge.
It is my pleasure to forward your kind words to all Ambassadors and especially to Kristina and Marie. This is the best motivation one can get.
I hope to welcome you back soon.
Kind regards from Vienna,
Alexander Moj
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yaroslavl, Russia
Level Contributor
194 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed July 7, 2013

this hotel was the cleanest i ever had chance to stay :) maybe coz its was so white so nice so fresh and new, i stayed there 4 days and i still dreaming to be back one day,,,the room service was fast too. i slept like a baby on this white sheets:P bathroom was awsome

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lexa l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander M, Geschäftsführer at Sofitel Vienna Stephansdom, responded to this review, July 10, 2013
Dear Guest,
I am delighted to read that you had such a great time in our Living Art Work. I hope that you will visit us soon again and we will do everything to make sure that you once again can sleep like a baby!

Best regards

Alexander Moj
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Koksijde Bad, Belgium
Level Contributor
99 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed July 7, 2013

Spending some time in Vienna is always nice. Having a room on the 15th floor of Sofitel Wien as a starting base makes it even more great. A very modern design room with a fully integrated bathroom, great quality of furniture, a perfect bed,....15th floor is not that far from heaven. Yet , the restaurant is even nearer to heaven. Having your (great) breakfast with a vieuw on the Stephansdom , is there a better way to start your day? The staff is absolutely great. The hospitality manager has his team organised that your wishes are fulfilled before you think of them....

Room Tip: try room 1510...and enjoy the vieuw.
See more room tips
  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marc d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander M, Geschäftsführer at Sofitel Vienna Stephansdom, responded to this review, July 10, 2013
Dear Guest,
Thank you for your kind words about your stay in our Living Art Work. I am delighted to read that you had a great time. I will be more than happy to inform all of our Ambassadors, and in particular our Guest Relations Manager, of your nice comments. Your positive feedback is the best motivation.
We hope that we will be able to welcome you back soon.
Best regards
Alexander Moj
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Vienna hotels
Inner City
Steigenberger Hotel Herrenhof Wien
Inner City
Palais Hansen Kempinski Vienna
Inner City
The Guesthouse Vienna
The Guesthouse Vienna
#2 of 361 in Vienna
5.0 of 5 bubbles 782 reviews
Show Prices
Show Prices
Show Prices
Inner City
The Ring Hotel
The Ring Hotel
#27 of 361 in Vienna
4.5 of 5 bubbles 971 reviews
Inner City
The Ritz-Carlton, Vienna
Neubau
Hotel Sans Souci Wien
Hotel Sans Souci Wien
#1 of 361 in Vienna
5.0 of 5 bubbles 1,340 reviews
Show Prices
Show Prices
Show Prices

Been to Sofitel Vienna Stephansdom? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sofitel Vienna Stephansdom

Property: Sofitel Vienna Stephansdom
Address: Praterstrasse 1 | Sofitel Vienna Stephansdom, Vienna 1020, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna > Leopoldstadt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#10 Spa Hotel in Vienna
#11 Business Hotel in Vienna
#17 Family Hotel in Vienna
#24 Luxury Hotel in Vienna
#28 Romantic Hotel in Vienna
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sofitel Vienna Stephansdom 5*
Number of rooms: 182
Official Description (provided by the hotel):
Within splendid view of its gothic namesake, St. Stephens Cathedral, the 5 star superior Sofitel Vienna Stephansdom is an emphatically 21st century structure. Echoing the hotel's sleek exteriors, the 182 monochromatic guest rooms, including 26 suites, are decorated in either immaculate white, cool grey or velvety black. On the mezzanine level the hotel offers a business center and a library. For distinctive business or celebratory events you can choose from 8 sun lit meeting rooms for up to 150 people. On the 5th floor guests can enjoy a relaxing massage in our So SPA or work out in our So FIT. Join the local crowd at Das LOFT, the Sofitel Vienna´s superbly stylish rooftop dining & bar retreat; a fete extraordinaire with fantastical interiors by Jean Nouvel and culinary arts from the imagination of Fabian Gunzel, our Chef de Cuisine. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, ACCOR, Expedia, Booking.com, Travelocity, Hotwire, Orbitz, Priceline, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and Hotel.de so you can book your Sofitel Vienna Stephansdom reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Vienna Stephansdom Hotel Vienna

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing