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“Bad service” 2 of 5 bubbles
Review of Cafe Hofburg

Cafe Hofburg
Ranked #78 of 4,071 Restaurants in Vienna
Certificate of Excellence
Price range: $8 - $14
Cuisines: German, Austrian, Cafe, European, Central European
More restaurant details
Restaurant details
Good for: Large groups, Local cuisine, Kids, Families with children, Romantic
Dining options: Brunch, Dinner, Breakfast, Lunch, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Neighborhood: Inner City
Description: The Habsburg dynasty began to reside in the imperial palace from the 13th century onwards until 1918. During this period the palace was the main centre of power of the empire. Many Hapsburg monarchs lived here such as Charles VI, his daughter Maria Theresa, Joseph II and Emperor Franz Jopseph 1 and his beautiful wife Sisi. The cafe Hofburg is located right next to the entrance of the Sisi museum and the imperial apartments.The cafe Hofburg is located right next to the entrance of the Sisi museum and the imperial apartments., making it the ideal place to relax and have a snack before or after a visit to the imperial palace. The unique location of our terrace in the inner courtyard of the imperial palace, gives you the opportunity to experience 600 years of Hapsburg history whilst having a cup of coffee and eating piece of delicious cake.
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Bad service”
2 of 5 bubbles Reviewed May 1, 2013 via mobile

Ordered desserts, coffee and schnitsel and soup. The waiter asked us twice if we are waiting for our meal after bringing coffee and dessert. But after telling him yrs both times they still didnt brought our meal, telling us after 30 mons waiting that he didnt understand.

Helpful?
1 Thank Eugene M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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409 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
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English first
Hertfordshire
Level Contributor
319 reviews
267 restaurant reviews
common_n_restaurant_reviews_1bd8 218 helpful votes
“Big view, small menu”
3 of 5 bubbles Reviewed April 27, 2013

The view of the Hofburg is outstanding but this is a cafe rather than a restaurant. I could not fault the goulash soup I had, nor could my wife fault her asparagus salad. However, the choice was not great. Pop in for a snack at lunchtime - you'll enjoy yourselves. The service is excellent and fast. The prices are reasonable.

  • Visited April 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank Feff35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
“A bit expensive but still recommend”
4 of 5 bubbles Reviewed April 11, 2013 via mobile

At first, we would like to visit other more famous cafe but it's crowded. Then we came here, the price is around 4.9eu each. A bit expensive but still acceptable!!

Helpful?
Thank Wan-Chen H
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Brisbane
Level Contributor
34 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“lovely place, excellent cakes but....”
4 of 5 bubbles Reviewed April 3, 2013

Lovely baroque ambience, comfortable, good service, excellent range of cakes. However !, the waiters should NOT ask customers for a tip, especially not in front of other customers. Very low class and demeaning for the waiter, and embarrassing for the customer. Asking loudly for the tip is the best way NOT to get one, even if the service is great. Perhaps the owner should really just pay his waiters better, rather than have them doing this sort of embarrassing stuff, which is not the sort of behavior you expect from a top class café.

Visited April 2013
Helpful?
Thank theProfBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofia, Bulgaria
Level Contributor
20 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“decent, but could use better service...”
3 of 5 bubbles Reviewed March 22, 2013

The cafe is a pleasant enough place to make a stop for some pastries and a light lunch in between a museum walk. It also seemed popular enough.
However, caution should be exercised when ordering, because the serving personnel is prone to "interpret" orders liberally, for example bringing a large soup instead of a small one, despite the explicit order of a small one. The waiter was keen on having heard 'normal', which was downright absurd. Only when I requested a complaints and/or guest book in order to write a caution for future visitors, I was offered a refund of the price of the soup (which in fact was not my intention).

In short: decent place, but be careful what you order, because it might very well not be what you get.

  • Visited March 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
1 Thank himbeerstee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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