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Fleming's Selection Hotel Wien-City
Ranked #83 of 360 Hotels in Vienna
Certificate of Excellence
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Thank you”
Reviewed January 8, 2014

Dear Flemings,

We really enjoyed our trip to Wien. The location of the hotel is perfect, due to it we have seen many of must see buildings and museums during our stay. The service and breakfast time were also great. Thank you a lot and wish you all the best in your business.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Libilena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flemingshotels, Manager at Fleming's Selection Hotel Wien-City, responded to this review, January 13, 2014
Dear Libilena,
Thank you very much for your review. We are happy to read that you enjoyed your stay in Vienna and, that our services created a value added point for your city break. We wih you all the best and are very much looking forward to welcome you back soon.
With best regards
the Fleming's Team Wien-City
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1,366 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (145)
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English first
Los Angeles, California
Level 6 Contributor
122 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed January 7, 2014

Hotel sits on the #2 tram, which leads to the outer ring and gives easy access to the main sights. The service is fine, but check-in and check-out can take a long time. Elevators are slow, especially during breakfast. The restaurant was always crowded and we were always searching for an empty table. Rooms are fine; the glass shower is an issue if you are not a couple. Beds are reasonably comfortable, and the room itself was spacious enough. Internet was spotty. Amenities were not replaced. If you can get a deal, then this is a decent hotel; if you have to pay full price, I'd suggest other hotels.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AAMiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flemingshotels, Manager at Fleming's Selection Hotel Wien-City, responded to this review, January 13, 2014
Dear AAMiles,

thank you for leaving a review on Tripadvisor.
Our aim ist to build an exceptional stay for every guest. We are sorry to read that we did not achieve it with you.
We truly hope we will have one more chance to convince you of the quality of our services.
Best wishes from Vienna
the Fleming's Team Wien-City
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna
Level 4 Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 6, 2014

Stayed on top floor for one night, perfect city light views. Interior of rooms are of high standard. Breakfast was of very good quality, for dinner we decided to stay as well. Friendly staff and nice food.

Room Tip: Top floor, make sure you ask about parking before you arrive. There are no parking spaces in the hot...
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ViennaHolidaychecker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flemingshotels, Manager at Fleming's Selection Hotel Wien-City, responded to this review, January 13, 2014
Dear ViennaHolidaychecker,

thank you very much for your most recent comment on Tripadvisor. We are happy to read that you enjoyed your stay at the Fleming’s Deluxe Hotel Wien-City so much. Especially our roof top rooms offer a unique view over Vienna.
Very much looking forward to welcome you back again soon.

Best regards
the Fleming's Team Wien-City
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin
Level 4 Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed January 6, 2014

Three night stay over the new year, hotel offers good value in a great location, ten minutes walk to the centre or hop on a underground or tram which both run right beside the hotel. Had breakfast every morning which was very good and had a steak dinner one night which was perfectly cooked (I am very fussy on these matters). There is also a nice bar area for a drink before you go out or when you get back.

The room was good, if a little smaller than I expected. The reception area tends the get very busy and they could maybe do with some extra staff, did have a difficulty getting checked in but when raised this issue with manager, it was dealt with excellently. Not sure if it is a five star hotel.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Xtrahotvindaloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flemingshotels, Manager at Fleming's Selection Hotel Wien-City, responded to this review, January 13, 2014
Dear Xtrahotvindaloo,

thank you for taking the time to leave your feedback on tripadvisor.
It`s a pleasure for us to hear, that you`ve obviously enjoyed your time in Vienna.
We will share your positive words with our entire team.
Regarding your comment of the crowded lobby area we try to serve all our guests equally. Busy times like New year can be a challenging one, however, we always have a senior person present in order to deal with every single guest wish.

With best regards
the Fleming's Team Wien-City
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Westport, Ireland
Level 4 Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 5, 2014

Reception staff rude had to demand another room when first one had a leaking tap and floor was wet as outlet pipe was also leaking they expected me to hang about while they fixed it even though I had waited 20 minutes for a plumber. Cleaning of rooms not good towels not replaced and had to look for bathrobes even though they say these are supplied normally in room of 5 star hotels. Breakfast staff rude and unhelpful on first two mornings however on third morning we had different staff who were most helpful and polite. On enquiring at reception regarding bus tours I was informed she was too busy checking people out to deal with this query. In no way is this a five star nearer to two to three star with the level of service that is offered price should be about half of what they are charging.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank weise2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flemingshotels, Manager at Fleming's Selection Hotel Wien-City, responded to this review, January 7, 2014
Dear Mr. weise2014 ,

thank you for your most recent review on Tripadvisor. Feedback like yours help us to see our areas of improvement from a customer point of view. Every criticism helps us to improve our quality management. Due to this fact we have sent you a personal message on Tripadvisor where we are awaiting your reply.

With best regards,
the Fleming's Team Wien-City
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lamia, Greece
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 2, 2014

nice hotel but definitely not a 5-star one. location was excellent and staff was very polite. cleaning was not the that great and there was a hole in our duvet civer, something you would never expect in a 5-star hotel. breakfast was grant. wifi was not that good and we had given passwords for less days than we stayed, so we had to go and ask a new pass again.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank apapana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flemingshotels, Manager at Fleming's Selection Hotel Wien-City, responded to this review, January 7, 2014
Dear apapana,

thank you for your most recent comment on Tripadvisor. We are happy to read that you enjoyed your stay at the Fleming’s Deluxe Hotel Wien-City so much. Regarding the instable level of housekeeping service we would like to apologize if we could not match your expectation this time. Still we truly hope to welcome you back again in the near future.

With warm regards,
the Fleming's Team Wien-City
Report response as inappropriate
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Windisch, Switzerland
Level 1 Contributor
3 reviews
Reviewed January 1, 2014

We spent our Christmas night in Vienna and chose to stay at this hotel. In general, we made the right choice as the hotel presents good location, good value for money and staff is helpful and friendly.
Because so many restaurants were closed on Christmas eve, we decided to have dinner there as well. The meal was a bit disappointing, specially because they had a special Christmas menu for the night and the food was just average.
Room is spacious and clean. Breakfast is very good.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Luiz L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flemingshotels, Manager at Fleming's Selection Hotel Wien-City, responded to this review, January 7, 2014
Dear LuizL,

thank you very much for sharing your experience on Tripadvisor. We are pleased to read that you enjoyed your stay at the Fleming’s Deluxe Hotel Wien-City so much. Your charming words regarding our staff has been forwarded to the entire hotel team. In regards of your expression of disappointment in our restaurant we would like to apologize. Overall we received very good feedback for the menu, therefor we would be open for any feedback in detail.

Mr. LuizL, we are very much looking forward to welcome you again in the near future.

With best regards,
the Fleming's Team Wien-City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fleming's Selection Hotel Wien-City

Property: Fleming's Selection Hotel Wien-City
Address: Josefstaedter Strasse 10-12, Vienna 1080, Austria (Formerly Fleming's Deluxe Hotel Wien-City)
Location: Austria > Vienna Region > Vienna > Josefstadt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #83 of 360 Hotels in Vienna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Fleming's Selection Hotel Wien-City 4*
Number of rooms: 207
Official Description (provided by the hotel):
We are laying Vienna at your feet: You will reside in the city center in the beautiful "Josefstadt" quarter, directly behind City Hall and only a short walk from the Hofburg and Parliament. You can easily reach all landmarks and highlights of the emperor's city by foot. Our Fleming's delights for you: excellent service, comfortable Deluxe living, and an incomparable design concept. In addition, you will find services such as shoe shining, limousine, room, and secretary services. The first step to a successful event is selecting the right location. Our conference hotel in Vienna provides 4 fully air-conditioned conference rooms with daylight and 2 boardrooms in our conference center. These can be individually connected, thus giving you a customizable venue for symposiums, banquets, or conferences in Vienna. The technical equipment, with power window blinds, free Internet access via WLAN, ceiling beamer, centrally controlled media technology for various preprogrammed technical scenarios, and a network interface, leaves nothing to be desired. ... more   less 
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