The room was lovely and well appointed and the hotel was 5 minutes walk from the station to catch a train to the city centre in about 10 minutes. The service was terrible. We had a problem with the television as it stopped working after our first night and after asking them 3 times if they could do something about it, it was never fixed. We had to ask for cups to make coffee and even though they organised them they didn't bring any spoons. We had the worst dinnerl ever there as it was much too salty to eat. We asked for the bill and then our credit card went missing for 20 minutes. We have no idea what the problem was but eventually the person on reception had it and handed 2 credit card payments for me to sign. When I asked him which one was mine he said "You should know what you consumed!" I still can't believe the rudeness of this person. In all my travels he goes down as being the rudest.
- Official Description (provided by the hotel):
- FourSide Hotel City Center Vienna The hotel. The city. Experience the extraordinary concept of the FourSide hotels. We have redefined the concept of work-life balance right in the heart of urban life. FourSide brand boasts a distinctive interior design and a relaxing lifestyle. It represents a new generation of hotels: functional, life-affirming, unconventional, local, and at home in the world. The people. The communication. At FourSide you will experience how business can be mixed with pleasure. Be in the centre of events in the lobby or enjoy a cocktail at the bar. Free wifi, networking, and communication are a priority at FourSide, while this dynamic hotel brand's contemporary ambiance and innovative design make for an unforgettable stay. ... more less
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- Also Known As:
- Ramada Encore Vienna City Hotel Vienna