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“Do not plan your trip trusting this hotel(apartment)”

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Premium Apartments - Am Belvedere
Ranked #115 of 196 Specialty Lodging in Vienna
istanbul
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Do not plan your trip trusting this hotel(apartment)”
Reviewed November 6, 2012

We have planned a trip to Wien and we have booked this hotel 3 months before, and they have charged the accomodation fee the next day. After 3 months , just 2 days before we leave for Wien, we got a call saying that the hotel is overbooked and we can not stay in the hotel. They did not even bother to make a decent explanation about the overbooking. They have made 2 recommendings to us which were much more worse than the hotel. So we have booked an other hotel at the last minute but It has been 10 days and we still could not get our money back.

Also be careful about the rate the hotel declares,in addition to the room rate, they charge about 35 EUR extra money under cleaning fee, they write it in very very small font which is very hard to see.

So, do not plan your trip trusting this hotel

Stayed October 2012, traveled as a couple
Helpful?
2 Thank ergin m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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48 reviews from our community

Traveler rating
    15
    15
    11
    3
    4
See reviews for
20
16
1
4
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Vienna, Austria
2 reviews
Reviewed July 4, 2012

We were surprised at arrival by the entrance of a typical old apartment building, dark and you need to carry your luggage a dosen of steps before you reach the elevator. When we entered the apartment, it was bare with basic elements only. No rugs, bold white walls, no curtains, no telephone and no TV in the living room. The worst thing we suffered from, it has no AC. It was hot and humid at this month of July 2012. We opened the windows with no use. It only brought noise from the street outside. Even they sent a fan, we couldn't sleep. We called the manager by my own mobile several times trying to negotiate to check out with minimum loss but insisted there are no refund for the whole period of stay. He said that this is the policy of this residence.
This no turist place to stay. I would not advise anybody to stay at this apartment. It was my worst experience.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mohammad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Vienna hotels

Tulsa, Oklahoma
Level Contributor
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common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed October 31, 2011

Great location, beautiful spacious apartment. Highly recommend.

Room Tip: I think they are all good.
See more room tips
  • Stayed March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank whistling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premium Apartments - Am Belvedere

Property: Premium Apartments - Am Belvedere
Address: Rennweg 33a, Vienna 1030, Austria (Formerly Lifestyle Living Apartments - Rennweg)
Location: Austria > Vienna Region > Vienna > Landstraße
Amenities:
Hotel Style:
Ranked #115 of 196 Specialty Lodging in Vienna
Price Range (Based on Average Rates): $
Hotel Class:2 star — Premium Apartments - Am Belvedere 2*
Number of rooms: 18
Official Description (provided by the hotel):
Feel at home in one of our stylish self-catering city apartments situated in the heart of the 3rd district.Very close to the city centre, within walking distance of the Botanical Garden and the Belvedere palace with its art collection (Klimt!) and garden.All apartments are well-appointed with kitchenette, telephone, flat-screen TV, free high-speed internet access, safes, in-house laundry facilities; concierge service on request.Public transport: S-Bahn Rennweg, tram lines O and 71, bus 77A ... more   less 
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