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Adagio Vienna City
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Reviews (895)
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307 - 312 of 895 reviews
Reviewed September 29, 2012

New hotel with clean and spacious rooms. We chose a room with a kitchenette which was good to make breakfast and a snack. Laundry is coin operated and quite expensive . Wi if only works in foyer. About a 10 minute walk to centre of city. Good value for money.

  • Stayed: September 2012, traveled as a couple
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2  Thank mollySydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonjaHolzhauer, Geschäftsführer at Adagio Vienna City, responded to this reviewResponded October 2, 2012

Dear Guest,

First of all I would like to thank you for your review about your recent visit at Adagio Wien Zentrum.
Comments such yours are exremely important to us and allow us to continually monitor and improve our services. Thank you also for your advice concerning the laundry facilities.
We are delghted to read that you enjoyed your recent stay with us.

We hope that we will have the pleasure of welcoming you back to our hotel soon and that your next stay will be just as enjoyable as your last.

Warm regards

Sonja Holzhauer
General Manager
Adagio Wien Zentrum

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 26, 2012

This room had excellent value, was beautiful and clean, and the proximity to the central part of Vienna and the U-bahn was fantastic. The kitchen was fully stocked with all items needed to cook. There was a large fridge and microwave. The bed was a murphy bed, which could be put away. There was a radio and desk.

The bathroom was gorgeous. Small, but clean and very modern! We will gladly stay here again if we go to Vienna in the future.

If you ask the people in the lobby for advice on where to eat, party, etc. they are likely to direct you to mainstream tourist traps. Feel free to contact me for advice on places to eat and dance.

  • Stayed: September 2012, traveled with friends
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2  Thank princess_twenty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonjaHolzhauer, Geschäftsführer at Adagio Vienna City, responded to this reviewResponded October 2, 2012

Dear Guest,

Thank you very much for taking the time to post a review of your recent stay on TripAdvisor and thank you for having chosen Adagio Wien Zentrum.
We are very delighted to read that we were able to fulfill all your expectations.
To satisfy our guests with a personal and decent service is our daily goal.

We truly hope to welcome you back at our hotel at any future occasions you might have.

Best regards from Vienna,

Sonja Holzhauer
Gerneral Manager
Adagio Wien Zentrum

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 12, 2012

This hotel resides in a good location because there are two tram stations (#1 and 2) very close to it. It is not exactly in the center, so if you don't want to use and pay for trams you should look elsewhere.

I have mixed feelings about this hotel. First, I used a weekly pass to trams and found the location very convenient. Rooms are also nice and clean, although they are very much small. It has nice amenities like a fridge, oven, microwave and a dishwasher. However, room cleaning is not free (including towels) if you stay between 4 to 7 days. For more than 7, they provide a weekly cleaning service while for less than 4 they say it is included in price. I found this uncomfortable.

Breakfast, on the other hand, was a joke. Don't bother to pay for it and eat outside. Staff could speak English with no problems but they were not as polite and helpful as one would expect. Overall, I would not recommend this hotel as it was more expensive than what it actually offers.

  • Stayed: September 2012
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3  Thank blckeagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonja H, Geschäftsführer at Adagio Vienna City, responded to this reviewResponded September 13, 2012

Dear Guest,

thank you very much that you took the time to give us a feedback about your last stay.

We are happy to see that you enjoyed the location of our hotel and you apreciated equipment of our kitchen. You are right about the cleaning procedure. If you are staying longer than 3 nights in our hotel, we offer cheeper room rates and the cleaning in once in a week. If you wish to have extra cleaning service, of cause you can book it at the reception for a small extra charge. We feel very sorry, if we missed to offer you this at the reception.

Please accept our sincerest apologies for your negative breakfast experience. We addressed each point with our team and action is being taken where appropriate.

We appreciate your sharing your opinion, and we would be more than happy to get the chance to welcome you again at our hotel and to proof our quality of service.

Sincerely,

Sonja Holzhauer
General Manager
Adagio Wien Zentrum

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Reviewed September 5, 2012

Clean and comfortable. Staff helpful and even printed stuff of for us as we only had ipad with us.The underground is only a 5 min walk away and easy to use. We used our bikes to get around and viewed many of the attractions which was great.

  • Stayed: July 2012, traveled as a couple
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1  Thank Lorna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdagioWien, Leiter Gästebetreuung at Adagio Vienna City, responded to this reviewResponded September 7, 2012

Dear guest,

thank you so much for taking the time to share your opinion about our Aparthotel Adagio Wien Zentrum with us.

I'm delighted to read that you have enjoyed your stay in Vienna in our Aparthotel
Whenver you come back to Vienan I hope to welcome you again in our Aparthotel.
We are looking foward to it.

Best regards
Isabella Gasselich
Assistant to General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2012

Good, clean, comfortable, nice small kitchen, close to public transportation, nice front desk staff. Drove up and easy to park your car in a pay parking lot and leave it until its time to go. Can easily explore Vienna using the public transportation, we even accidentally didn't pay some fares.

Stayed: October 2011, traveled with family
1  Thank Patrick L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonja H, Geschäftsführer at Adagio Vienna City, responded to this reviewResponded September 13, 2012

Dear Patrick,

thank you very much for your nice review!
I'm sure that your feedback regarding our front office staff will be a great motivation for my team!

We hope to welcome you very soon again at the Adagio Wien Zentrum!

Sonja Holzhauer
General Manager
Adagio Wien Zentrum

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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