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“Amazing Sacher cake.”
Review of Sacher Eck

Sacher Eck
Ranked #224 of 4,612 Restaurants in Vienna
Price range: $6 - $35
More restaurant details
Restaurant details
Neighborhood: Inner City
Description: Mit herrlichem Blick auf die Kärntner Straße, sowie auf die Wiener Staatsoper, verführen neben der einzigartigen Spezialität des Hauses, der Original Sacher-Torte, weitere exquisite Original Sacher-Produkte, sowie herzhafte Schmankerl von Küchenchef Dominik Stolzer. Die unvergleichliche Wiener Kaffeevielfalt wird von passionierten Baristas zubereitet.
Reviewed 3 weeks ago

We went there for coffee and Sacher cake. We sat outside in the terasse and asked for menu but waiter told us, that they don't have. So we ordered coffee and cake. Then we saw on the other tables, that there is menu on the table so we borrowed it from other guests.
Waiter looked like we bothered him. Other guy, who brought coffee was very nice and smiling.
Sacher was really delicious, I would eat it every day!
Servise could be better.

    • Value
    • Service
    • Food
1  Thank Elena S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SacherHotels, Manager at Sacher Eck, responded to this reviewResponded 2 weeks ago

Dear Elena S,

Thank you very much for taking the time to share your feedback with us about your most recent visit to Sacher Eck Wien.

We are pleased that you had the chance to try our "Original Sacher-Torte" and that you enjoyed the delicous taste.
Nevertheless we are very concerned and regret to hear that your visit to the newly opened Sacher Eck was not up to your full expectations and we would like to take this opportunity to apologize for all inconvenience caused.
It is of great importance to us to offer our valued guests an fantastic experience.
Please rest assured that we do not take your comments lightly and all points raised have been shared with our Sacher Eck team.

We are looking forward to welcoming you again in the near future.

Kind regards,

Reiner Heilmann
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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17 - 21 of 257 reviews

Reviewed 4 weeks ago via mobile

Upstairs is plush red great chandeliers sense of old Vienna maybe
We opted downstairs
Sachertort was great and so was the apple strudel with fresh cream
Coffees also good

Thank italian26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SacherHotels, Manager at Sacher Eck, responded to this reviewResponded 3 weeks ago

Dear italian26,

we would like to thank you very much for your positive feedback about your visit at our new Sacher Eck Wien.

We are pleased to hear that you had a good time with us and that you had the chance to try our "Original Sacher-Torte" as well as a piece of our homemade Viennese apple strudel.

We are looking forward to welcoming you again in the near future.

Kind regards,

Reiner Heilmann
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

I just went to the cafe outside .. it was amazing a dream like every one told m before .. espically scaher cake
Just need the girls serving to smile a liltle they are not paying ma stuf

Review collected in partnership with this restaurant
Thank suzy88900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SacherHotels, Manager at Sacher Eck, responded to this reviewResponded 4 weeks ago

Dear suzy88900,

Thank you very much for your positive review on TripAdvisor about your visit at the "Sacher". I am happy to read that you enjoyed the time outside on our terrace.

Looking forward to welcome you soon again at one of our cafés.

With kind regards,

Reiner Heilmann
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

We sat upstairs by the window, which was beautiful however we discovered this is not really a lunch place. It is more of a stop and have coffee and desert. We didn’t really like the chocolate cake, and the apple strudel had raisins in it. Slow service, just not what we had expected.

Thank Conniemama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SacherHotels, Manager at Sacher Eck, responded to this reviewResponded 4 weeks ago

Dear Conniemama,

Thank you very much for taking the time to tell us about your visit at the new Sacher Eck Wien.

We appreciate your honest feedback concerning your experience. We apologize that we could not convince you of our Original Sacher-Torte and we are sorry that we were not able to meet your full expectations.

We do hope to have the opportunity to welcome you back soon at the "Sacher".

Best regards,

Reiner Heilmann
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We stopped in for the famous cake. The best cappuccino in Vienna. Beautiful scenery and across from the opera house. Very classy

Review collected in partnership with this restaurant
Thank Barb L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SacherHotels, Manager at Sacher Eck, responded to this reviewResponded 4 weeks ago

Dear Barb L,

We appreciate you taking the time to share your feedback about your most recent visit to our Sacher Eck here on TripAdvisor with us.

We are so happy to read that you had a fantastic time and that you like the interior with the view to the opera of our coffee house.

Looking very much forward to welcome you soon again in Vienna and at the "Sacher".

Kind regards,

Reiner Heilmann
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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