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“Good food, horrible service!!!”

Schubert Restaurant
Ranked #227 of 4,161 Restaurants in Vienna
Cuisines: Austrian, European, Central European, International
More restaurant details
Restaurant details
Good for: Families with children, Romantic, Special occasions, Business meetings
Dining options: Lunch, Dinner, Late Night, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff
Neighborhood: Inner City
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Good food, horrible service!!!”
Reviewed August 11, 2013

We have just been out in this restaurant for dinner as we wanted something different that wiennese food.
Food selection not big but is really good taste, portion just good if you order more than one dish, otherwise you end up spending lot of money and still be hungry.
We wanted to underline the horrible lousy service we got, maybe a wrong evening but the restaurant didn't seem to be full, only the table outside were buzy, 2 waiters, extremely looong waiting times! Had to ask for the wine card, a glass dropped from the waiter and stayed there on the ground for the whole dinner. Wine glass empty, no attention to ask if we wanted more...Seemed they had forgot us everytime! We heard a client complaining with them and when he left there were the 2 waiters discussing together quite loud, we were the last one and could hear everything. I don't care if there are lack of personal as they said but you don't argue outside where clients can hear. Wanted coffe and dessert but we gave up the wish as nobody was there. Had than decided to ask for the bill and had to search and look for them quite long for it, the guy appeared finally with the bill already in the hand, got the money and left. No smile nothing. We actually wanted to walk away without paying as took everything too long time, we are just too kind people not doing it.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank CriChris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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228 reviews from our community

Visitor rating
    106
    77
    24
    7
    14
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Elmore, Australia
Level Contributor
5 reviews
3 restaurant reviews
“recommended by hotel”
Reviewed July 14, 2013

Seventeenth century building with 21st century food & service.The chicken , steak & fish all of a high standard

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank argyle29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Nice food, lacked atmosphere”
Reviewed May 14, 2013

This was a decent restaurant, good food and reasonable service. It was big restaurant with a number of rooms, which lacked atmosphere as none were allowed to fill before seating people in the next one.

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank G L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Level Contributor
1 review
common_n_restaurant_reviews_1bd8 4 helpful votes
“Bad experience”
Reviewed May 6, 2013

The food was ok. Portions were small, but tasty. The compliments ( bread and butter) are not free, ok - we don't mind, even we if didn't order them. But they weren't at all going to bring us change (too much for tips, but anyway, it is us who decide on the amount). The service: hyper-attentive and too insistent in the beginning, and perfectly arrogant in the end.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
4 Thank Konyukova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna, Austria
Level Contributor
480 reviews
327 restaurant reviews
common_n_restaurant_reviews_1bd8 249 helpful votes
“Very nice food, lovely setting, good value”
Reviewed January 20, 2013 via mobile

We were four people having dinner here. The restaurant is quite big with few different parts with different decor. We were seated in a beautiful small room with amazing fresco ceiling and old traditinioal furniture - felt like we are sitting in a chapel.

The food was very nice. Starters around 10 eur and mains around 20 eur. Menu is small but nice combination of mediterranien and viannese food. The service was very nice.

Amazing was that apart from us there was only another couple in the restaurant. And we are talking saturday dinner!

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Dafne07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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